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Lexus Santa Monica

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:30 PM

Lexus Santa Monica Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 6:30 PM

Tuesday

7:00 AM - 6:30 PM

Wednesday

7:00 AM - 6:30 PM

Thursday

7:00 AM - 6:30 PM

Friday

7:00 AM - 6:30 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2004

Lexus Santa Monica prides itself on providing a world class experience, from our award-winning staff to our stunning, on

...

e-of-a-kind showroom. Our focus on customer satisfaction has earned us the "Elite of Lexus" award for the last 19 years. This honor is a result of complete customer satisfaction and we continue to grow as a result of referrals and repeat customers. As with all LAcarGUY dealerships, Lexus Santa Monica is a leader in green automotive. We sell more hybrid vehicles than any other dealership in the world! We also have made investments to reduce our eco footprint and are big supporters of local environmental groups.

"Find out why buying a car from a LAcarGuy dealer is so easy. See Lexus Santa Monicas Internet team for details"

Reviews

4.9 out of 5 4.9
1357 lifetime reviews. Includes reviews of Lexus Santa Monica from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 20, 2019

    Effortless getting it serviced. Reliable and dependable. A little too many recommendations of other things to do beyond the 70,000 mile service. Got... too expensive to to all the work suggested.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 20, 2019

    They always go the extra mile. Each of them is personable and very competent. They're quick to respond and quick to get the job done.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 23, 2017

    I leased a Lexus NX 200T yesterday at the LAcarGUY Santa Monica location. I couldn’t be happier with my decision. The entire buying experience was wonderful,... smooth, and so pleasant. The facility is beautiful and very well presented. I worked with Roxie (Roxanne), and she is a gem. She is very fair and trustworthy. While we were talking numbers, I could feel that she actually cared about my wellbeing rather than the bottom line. This is a very rare fine. Additionally, Justine worked with us in finance and did everything she could to help us. Again, she also cared more about me being protected than the bottom line. Max educated me about the features of my new car. He is great and very personable. He has a very calm demeanor and this was so valuable to me yesterday. Both of the Matts made sure my expectations were exceeded. They were attentive and came over to introduce themselves. I highly recommend Lexus Santa Monica - and more importantly - sticking to the LAcarGUY brand! Mike Sullivan and his team care deeply about customer satisfaction.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ashley we hope that NX 200T is still making you as happy as it did day one. We're glad your leasing process was smooth and Roxie was extremely helpful... and trustworthy. We look forward to working with you again. Regards Lexus Santa Monica

  • 5.0 out of 5
    October 18, 2019

    Best car buying experience. And I have bought ALOT of cars. My new go to car dealership. Fast, friendly customer service. I was out of there in less than... 3 hours. Buying 20 cars over my lifetime I have never gotten out before 5-6 painful tedious hours. Julie was amazing. Jack was friendly, helpful, and honest. Thanks to Jack, Julie and Roger(?)!

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 18, 2019

    Just leased our 16th Lexus with Santa Monica Lexus My wife and I have both been in Lexus since 1991 when we leased our first Lexus at Santa Monica Lexus.... They have always been very professional and work hard to give a good deal. Service Center is excellent also.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Nelson

    Service Advisor

    (5.0) 65 reviews

    Neal Greene

    Sales Consultant

    (5.0) 44 reviews

  • 5.0 out of 5
    October 18, 2019

    service as always was great. This time I can because of a recall. and then I was given a tank of gas.I did not expect that surprise. Thank you

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2019

    I walked into Lexus Santa Monica not knowing what I wanted, and every team member there helped me find the perfect vehicle for me. They moved mountains... to make sure that I got exactly what I wanted! I was so pleased with the service that was provided. I am definitely not going anywhere else. My new car is so beautiful and rides so smooth. Thank you Lexus Santa Monica team. I appreciate you.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Matthew Unger

    Sales Manager

    (5.0) 37 reviews

  • 5.0 out of 5
    October 16, 2019

    Brought my car in for scheduled maintenance and my new Service Advisor, Tim Nelson, was terrific. The work was done in a timely fashion as always. I have... been bringing my vehicle to Santa Monica Lexus Service since the day I purchased it. Wouldn't trust my vehicle with anyone else!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Nelson

    Service Advisor

    (5.0) 65 reviews

  • 5.0 out of 5
    October 11, 2019

    Nice and very good service overall, have not a single complaint. Truly professional job and service giving.. l have no issues with the service provided,... including a loaner car while my car was been serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelly, thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional e...xperience with us! Please let us know if we can help you again in the future.

  • 5.0 out of 5
    October 9, 2019

    Thank you for over 15 years of great service on my 2004 430 SC Lexus! My 2004 has never been serviced any where else since we made our car purchase

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    3.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after 15 years! As you know, we striv...e to offer our customers exceptional service both before and after the sale. Wonderful employees like Ray make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

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