[{"id":266429,"personPtyId":47642525,"firstName":"Larry","lastName":"Llorente","titleText":"Sales & Leasing Consultant","emailTxt":"lllorente@dickhannah.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/b24f47464c22.jpg","drDealerId":24725,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"1412121600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515217,"firstName":"Mike","lastName":"Siegel","titleText":"Sales Manager","emailTxt":"msiegel@dickhannah.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/21e6ddf52017.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":239261,"firstName":"Greg","lastName":"Foumal","titleText":"Sales & Leasing Consultant","emailTxt":"gfoumal@dickhannah.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":97,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/ea5e5ba92904.jpg","drDealerId":24725,"dealerEmpStartDtUtc":"1409529600","industryStartDtUtc":"1288569600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":487639,"firstName":"Cooper","lastName":"Peterson","titleText":"Finance Manager","emailTxt":"vwfinance@dickhannah.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/e17b912874e7.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":515221,"firstName":"Yuri","lastName":"Ohno","titleText":"Sales & Leasing","emailTxt":"yohno.vw@dickhannah.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/8f842120f8b8.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515222,"firstName":"Nick","lastName":"Ornelas","titleText":"Sales & Leasing","emailTxt":"nornelas.vw@dhdealerships.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/c41c91f152c0.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515225,"firstName":"Justin","lastName":"Green","titleText":"Finance Manager","emailTxt":"jugreen@dickhannah.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/68fff369bcde.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":266433,"personPtyId":37434354,"firstName":"Samantha","lastName":"Parton","titleText":"Accountability Manager","emailTxt":"sparton@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":177913,"personPtyId":37432965,"firstName":"Abby","lastName":"Bacon","titleText":"Parts & Service Director","shortBioText":"","emailTxt":"abby@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/7ede28d4b1e1.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":328415,"personPtyId":37431711,"firstName":"nweathers","lastName":"Admin","titleText":"Admin","shortBioText":"","emailTxt":"nweathers@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":51769,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"kentv@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false},{"id":51771,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"sonja@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false},{"id":54973,"personPtyId":31882836,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"jason@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false},{"id":177832,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"marty@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false},{"id":177833,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"garys@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false},{"id":567269,"firstName":"Annette","lastName":"Taylor","titleText":"Marketting","emailTxt":"ataylor@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":585098,"personPtyId":41528950,"firstName":"China","lastName":"Nelson","titleText":"Reputation Manager","emailTxt":"cnelson@reputation.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":334167,"personPtyId":32796817,"firstName":"Jordan","lastName":"Green","titleText":"Social Media Manager","emailTxt":"jgreen@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":572594,"firstName":"Justin","lastName":"Stevenson","titleText":"Sales & Leasing","emailTxt":"jstevenson.vwhy@dhdealerships.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/af9c6d913980.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":211667,"personPtyId":31884548,"firstName":"Nick","lastName":"Hill","titleText":"Web Operations Manager","emailTxt":"nhill@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":53150,"personPtyId":37430975,"firstName":"Robert","lastName":"Stites","titleText":"General Manager","shortBioText":"","emailTxt":"Roberts@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547960,"firstName":"Tyler","lastName":"Stuart","titleText":"Sales & Leasing","emailTxt":"tstuart@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/24725/employees/686e5319c962.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":328714,"personPtyId":32798938,"firstName":"sean","lastName":"Admin","titleText":"Admin","shortBioText":"","emailTxt":"sean@dickhannah.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24725,"certifiedEmployee":false,"deptDscrp":"Management"}]

Dick Hannah Volkswagen

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Dick Hannah Volkswagen Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

10:00 AM - 8:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Dick Hannah Volkswagen has been recognized as one of the top VW dealers in the world Top 2 in United States!

...



Why Dick Hannah Volkswagen?
A car is kind of a big deal. And here at Dick Hannah Volkswagen we get it. You won't find a stereotypical car-buying experience here. What you will find is an energetic staff all working towards giving you the best possible car experience. Over the years, we've learned it's better to be nice, do good and tell the truth. Because it may look like the car business, but it's really the people business. And for us, that is a big deal. Dick Hannah Volkswagen. Believe in nice.

"Believe in nice."

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
470 lifetime reviews. Includes reviews of Dick Hannah Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 14, 2019

    I bought my first car a few months back with the help of Larry and he was awesome! He made the whole process so easy and comfortable. Larry and the entire... staff are truly dedicated to serving their customers and ensuring their satisfaction. Justin also put in a great deal of effort for us, which was very appreciated! Overall, we had a great experience with everyone who helped us and I am loving my car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful review. We think you are pretty great too and really appreciate you choosing to Believe in Nice. Congratulations on your ...first new car! We hope you an your VW have many happy miles and memories together.


    Worked with:
    Larry Llorente

    Sales & Leasing Consultant

    (5.0) 20 reviews

    Justin Green

    Finance Manager

    (4.8) 13 reviews

  • 5.0 out of 5
    November 7, 2019

    I went in after receiving a call from Nick regarding the posting online to sell my 2005 Jeep Liberty. Everyone involved in the process of trading in my... Jeep and purchasing the Jetta were very helpful. Larry Llorente was especially kind and helpful, and went above and beyond to make sure I left with a new car. Larry was personable and patient with all our questions and showed us various cars until we decided on the Jetta.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your fantastic review. We appreciate the opportunity to assist you in finding the perfect vehicle and perfect deal for your needs. Plea...se let us know if there is anything else we can assist you with. Happy motoring!


    Worked with:
    Larry Llorente

    Sales & Leasing Consultant

    (5.0) 20 reviews

    Mike Siegel

    Sales Manager

    (5.0) 5 reviews

    Nick Ornelas

    Sales & Leasing

    (4.9) 9 reviews

    Justin Green

    Finance Manager

    (4.8) 13 reviews

  • January 29, 2018

    Everyone at Dick Hannah Kia are amazing!! Ray Newton was awesome!! He was very friendly and such a great person to buy a car from! Not pushy AT ALL!!... The service department team are fabulous! Thank you to Devon and James for always being so wonderful and helpful!! :)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2019

    I wish to send the highest praise to Larry Llorente for making a vehicle purchase as easy and comfortable as it ever could be! I live in North Carolina... and I was helping a relative in the Seattle area locate and make purchase arrangements on a new 2019 VW Beetle...we had two color exterior/interior options in mind, and I searched almost all VW dealers from the upper Midwest to the great northwest! Dick Hannah in Vancouver had a vehicle that we were interested in, and so my contact was Mr. Llorente. We spoke a few times, traded e-mails, and agreed on a purchase price. I provided a credit card deposit to hold the vehicle, and my relative went down and purchased the car the day after it arrived on the lot. Everything worked out very well, she is super pleased with her bright new bug, and all gratitude and kudos goes to Mr. Llorente. Some day when I drive through Vancouver I will stop in and share a cup of coffee with Larry.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your fantastic review. We appreciate the opportunity to assist you in finding the perfect new vehicle and make your long-distance purcha...se a nice one! Thank you for your excellent review and ratings. We hope your relative enjoys her bright new Bug for many miles to come.


    Worked with:
    Larry Llorente

    Sales & Leasing Consultant

    (5.0) 20 reviews

  • 5.0 out of 5
    August 16, 2019

    I bought a car from Yuri Ohno in July 2018 for my daughter. It was such a great experience that I bought another one from him in November 2018, this time... for me. I have never done an on-line review like this, partially because I am historically distrustful and thus was always concerned that I would give positive feedback and then have something go wrong with the car or dealership. Plus, I do not like giving out my e-mail address. In this case, Yuri's integrity, fairness, knowledge, honesty, and great customer service compelled me to write this review in August 2019. Yuri said I would have a good experience with the finance person, Cooper, and I did - Cooper was awesome. Yuri said I would have a good experience if I needed to bring my car in for service for any issues, especially if I worked with Vladimir, and Yuri was right again - Vlad is awesome. Beyond all of that, Yuri has been just as responsive and personable after the purchases as he was when I was considering whether to buy the cars. Clearly, this has been the best car buying experience I have ever had, and I am still enjoying it. Yuri is the greatest, is totally unlike any car salesperson I have ever met. This was my first time buying any Volkswagen. At the end of the day, there are not many differences between similar cars and their prices, so the salesperson makes a difference - I bought two Volkswagens because of Yuri Ohno. If he stays in car sales, I hope he stays with Dick Hannah, but either way, I will look to buy from him wherever he is.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yuri_fan, thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Volkswagen! We look forward to your... next visit! Take care!


    Worked with:
    Yuri Ohno

    Sales & Leasing

    (5.0) 12 reviews

  • 5.0 out of 5
    July 16, 2019

    I appreciated the customer service by Greg and Esteban. The sale of my car was quick and I was offered a fair price. I very much enjoyed the experience....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did. We hope you have a great day!


    Worked with:
    Greg Foumal

    Sales & Leasing Consultant

    (4.9) 97 reviews

  • 5.0 out of 5
    June 30, 2019

    I sincerely appreciate Nick Ornelas and Mike Siegel's help! My old car was not safe to drive. They got me into a new R-Line Jetta loaded with safety options... and great fuel economy! No more $200 a month in gas! Thanks guys you're a lifesaver! 🙏🏻

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lalena, thank you so much for your positive comments about Dick Hannah Volkswagen! We hope to be of service to you again in the future. Best wishes..., Dick Hannah Volkswagen


    Worked with:
    Mike Siegel

    Sales Manager

    (5.0) 5 reviews

    Cooper Peterson

    Finance Manager

    (5.0) 14 reviews

    Nick Ornelas

    Sales & Leasing

    (4.9) 9 reviews

  • 5.0 out of 5
    June 20, 2019

    I went to a few dealerships before finally coming to DickHannah Volkswagen of Vancouver and it was a great experience! My car dealer Greg was very helpful... and made it possible for me to leave with the brand new car that I wanted! He kept me informed about everything they were doing through out the whole process, and showed me all the awesome features in my new car. I can tell he takes the time to make sure his customers are taken care off! He was great and I would recommend you see him if you are in the market to buy a car!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mallerie, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!


    Worked with:
    Greg Foumal

    Sales & Leasing Consultant

    (4.9) 97 reviews

  • 5.0 out of 5
    June 10, 2019

    Larry was professional and moved the deal through quickly. A very pleasant experience. I would highly recommend Larry to my friend and family to buy a... car from Larry.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Avvitalejr9, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!


    Worked with:
    Larry Llorente

    Sales & Leasing Consultant

    (5.0) 20 reviews

    Cooper Peterson

    Finance Manager

    (5.0) 14 reviews

  • 5.0 out of 5
    June 3, 2019

    Larry was helpful and knowledgeable about what I was looking for. Appreciated the management and finance team assistance as well. Great dealership! Good... experience, thankyou!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bdw77! We're so happy we were able to help you out!


    Worked with:
    Larry Llorente

    Sales & Leasing Consultant

    (5.0) 20 reviews

    Justin Green

    Finance Manager

    (4.8) 13 reviews

View More Reviews