Dick Hannah Volkswagen

I bought my first car a few months back with the help of Larry and he was awesome! He made the whole process so easy and comfortable. Larry and the entire... staff are truly dedicated to serving their customers and ensuring their satisfaction. Justin also put in a great deal of effort for us, which was very appreciated! Overall, we had a great experience with everyone who helped us and I am loving my car!

I went in after receiving a call from Nick regarding the posting online to sell my 2005 Jeep Liberty. Everyone involved in the process of trading in my... Jeep and purchasing the Jetta were very helpful. Larry Llorente was especially kind and helpful, and went above and beyond to make sure I left with a new car. Larry was personable and patient with all our questions and showed us various cars until we decided on the Jetta.

Everyone at Dick Hannah Kia are amazing!! Ray Newton was awesome!! He was very friendly and such a great person to buy a car from! Not pushy AT ALL!!... The service department team are fabulous! Thank you to Devon and James for always being so wonderful and helpful!! :)

I wish to send the highest praise to Larry Llorente for making a vehicle purchase as easy and comfortable as it ever could be! I live in North Carolina... and I was helping a relative in the Seattle area locate and make purchase arrangements on a new 2019 VW Beetle...we had two color exterior/interior options in mind, and I searched almost all VW dealers from the upper Midwest to the great northwest! Dick Hannah in Vancouver had a vehicle that we were interested in, and so my contact was Mr. Llorente. We spoke a few times, traded e-mails, and agreed on a purchase price. I provided a credit card deposit to hold the vehicle, and my relative went down and purchased the car the day after it arrived on the lot. Everything worked out very well, she is super pleased with her bright new bug, and all gratitude and kudos goes to Mr. Llorente. Some day when I drive through Vancouver I will stop in and share a cup of coffee with Larry.

I bought a car from Yuri Ohno in July 2018 for my daughter. It was such a great experience that I bought another one from him in November 2018, this time... for me. I have never done an on-line review like this, partially because I am historically distrustful and thus was always concerned that I would give positive feedback and then have something go wrong with the car or dealership. Plus, I do not like giving out my e-mail address. In this case, Yuri's integrity, fairness, knowledge, honesty, and great customer service compelled me to write this review in August 2019. Yuri said I would have a good experience with the finance person, Cooper, and I did - Cooper was awesome. Yuri said I would have a good experience if I needed to bring my car in for service for any issues, especially if I worked with Vladimir, and Yuri was right again - Vlad is awesome. Beyond all of that, Yuri has been just as responsive and personable after the purchases as he was when I was considering whether to buy the cars. Clearly, this has been the best car buying experience I have ever had, and I am still enjoying it. Yuri is the greatest, is totally unlike any car salesperson I have ever met. This was my first time buying any Volkswagen. At the end of the day, there are not many differences between similar cars and their prices, so the salesperson makes a difference - I bought two Volkswagens because of Yuri Ohno. If he stays in car sales, I hope he stays with Dick Hannah, but either way, I will look to buy from him wherever he is.

I appreciated the customer service by Greg and Esteban. The sale of my car was quick and I was offered a fair price. I very much enjoyed the experience....

I sincerely appreciate Nick Ornelas and Mike Siegel's help! My old car was not safe to drive. They got me into a new R-Line Jetta loaded with safety options... and great fuel economy! No more $200 a month in gas! Thanks guys you're a lifesaver! 🙏🏻

I went to a few dealerships before finally coming to DickHannah Volkswagen of Vancouver and it was a great experience! My car dealer Greg was very helpful... and made it possible for me to leave with the brand new car that I wanted! He kept me informed about everything they were doing through out the whole process, and showed me all the awesome features in my new car. I can tell he takes the time to make sure his customers are taken care off! He was great and I would recommend you see him if you are in the market to buy a car!

Larry was professional and moved the deal through quickly. A very pleasant experience. I would highly recommend Larry to my friend and family to buy a... car from Larry.

Larry was helpful and knowledgeable about what I was looking for. Appreciated the management and finance team assistance as well. Great dealership! Good... experience, thankyou!!