Patriot Subaru

4.7
(37 reviews)

Reviews

4.7
(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Don’t trust Subaru in Saco. Starting SocialMedia

Check Engine Light was on Subaru 2019 Crosstrek. (This is a sign you should stop driving and have your car looked at by a mechanic as soon as possible.) Trip odometer flashing Clock off Cruise control light on Battery draining. Called Subaru. Could only get appt for 2 weeks away. Subaru Service Tech said I could keep driving till Appt even with Check Engine Light on. Few days later check engine light & flashing dashboard went away but Starter grinding intermittently. Software upgrade performed at Subaru. Same starter problem. Subaru again said it was ok to drive. Probably needed new starter but on part on backorder. Next day starter dead. car won’t start at all. It has to be towed. Took car to my own mechanic who replaced the starter & runs fine. Never trusting Subaru again to give advice. This could have been a dangerous situation.

5.0

Great purchase experience

Great job, Holly! Low-pressure, thoroughly knew the car and all the warrantees...which were a lot! I have never purchased a car more smoothly and was so happy with the process. Great service support from Trevor, too!

Dealer response

Thanks JD! Nice accolades for Holly, she makes it fun :) Trevor too!

5.0

Thank you Holly

Thank you Holly. My grandsons first car purchase was so positive. He had many questions and Holly was so patient and informative. If she didn’t have an answer she found another staff member to explain. He felt confident in the dealer and Holly.

5.0

Go see Tony Roberts at Patriot Subaru.

This dealership and Tony are top notch. Dont hesitate to use them for sales and service. This is the place to go if you're looking for a new or used car

Dealer response

We certainly appreciate that Pearle, from both our sales team and Tony, to our service team. Always glad to help!

5.0

Good service

Patriot Subaru is by far the best dealership for excellent and fair priced service that I have ever used. Waiting room is large and well equipped with comfortable chairs like your living room Hot coffee, vending machines and attentive service reps that keep you up to date on progress of your work. They are the best

Dealer response

Can't beat that! We certainly love hearing that David, very kind words. Comfortable and good communication, those things are so important. Oh, and the coffee! :)

5.0

Completely Exceeded My Expectations.

To say I hate purchasing cars is an extreme understatement. So to say I didn't hate a single thing about my experience at Patriot is extremely high praise. I'd never interacted with them before and feel pretty silly that it took me so long t find them. Each person we dealt with was professional, honest, diligent, fair, thoughtful, helpful, flexible, courteous, good natured and good humored, extremely fairly priced, and incredibly easy to work with. If you are in the market for a Subaru, new or used, this is where I'd start. As a three Subaru family, we won't be going anywhere else from now on. Finally, a particular shout out to Josh W. who shepherded us through the whole process. Six stars to him and the whole crew on a five star scale. Thanks everyone. We'll definitely be back.

Dealer response

Thanks Jonathan! We certainly are grateful that you tracked us down! We've been recognized as being a great place to work in Maine, and it shows through the way our team interacts with customers. Three Subarus, that we hope we can help keep things running smooth for you. Also thanks for the recommendation of Josh, we love it when our associates get a cheer!

5.0

So happy to have a new 2022Subaru Outback!

Matt was so helpful, thoughtful and thorough. I felt so well taken care of throughout the purchase process. It was my best car buying experience ever.

5.0

Impressive salesperson, with knowledge of vehicles

Very friendly staff there, Holly was great to talk to, she didn’t try to be pushy salesperson, answered all our questions with confidence and a smile. Very pleasant experience, we will definitely be stopping by for our next vehicle investment.

5.0

Patriot Subaru is the spot to get your Subaru

My wife’s experience at Patriot Subaru was exceptional. The first time she has ever had a great experience with the salesman, Josh is a fine young man!

5.0

Friendly, personalized service!

Matt was friendly, detail-oriented, and went the extra mile to make sure I left with the best possible vehicle and deal. The whole team was welcoming and very accommodating. I feel safe in my new Crosstrek, and all of the features make driving it more fun and comfortable.

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