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Who likes buying and selling cars? Pfft, not this gal that's for sure. However the clutch was finally failing on my current WRX and I got the idea to... consider trading it in toward a new one. Needless to say, I was absolutely dreading it. So when I used Patriot Subaru's website to do a quick check on my trade-in value, and they started texting me immediately, I blew them off. Until someone there recognized my name due to a personal connection, and reached out again. Blown away by what a small world it is, I agree to set up an appointment to come in and crunch numbers. And I'm so happy I did! Rob Wells was my sales guy, and I actually had a blast chatting with him through the process. We laughed a ton, and even his coworker was jumping in the convo and laughing with us. You can tell they have a great work culture there, because everyone actually seemed to enjoy their jobs. I told Rob how much I hate dealing with cars, and I really didn't want to deal with any of this. And the good news is, I didn't have to deal with a thing. They literally handled everything top to bottom. At the very last minute, I thought to ask about the tires on the car. They were summer tires. In December. I told them I wasn't driving away with summer tires, because that was something I would have to deal with. (Seriously y'all, I hate dealing with car xxxx). So Rob did a last-minute finagle to get me all-seasons, set me up an appointment to have them put on, and even offered to sell the summer tires *for* me (I didn't want them, and I had no place to store them). xxx, now THAT'S some pretty epic service! Honestly it was the least painful car buying experience of my life And the only car salespeople I've ever dealt with that acted more like they are having a good time, than preying on me. I would and will buy from here again in a second. So go see them. Do the thing. Ask for Rob. 10/10 would recommend.
They actually made buying a car fun! and We ended up with a better deal in person then we saw online and the car drives like a dream! We bought it on... the first visit. I had never driven a Subaru, but after test driving a different car at another dealer I now know why they are so popular. Drives like a dream and the customer service here is AWESOME. Loved everyone that I dealt with. Thank you!!!!!
I have purchased two cars from this dearlership (one new and one used). The sales process is easy and the staff is willing to work with you. The sales... side of the dealership is wonderful. The service department is spectacular! They listen, they explain things well and you don't feel that they are trying to push you into service that you don't need. I have recommended this dealer to many friends who purchased Subaru's at anohter dealer that was closer to their home or work. Once they visit the Patriot service department they are hooked! They always buy their next car from Patriot.
We had a great car buying experience. Dustin was knowledgeable and friendly. He was very patient with us as we made our decision to buy. Thanks!
I bought a new BRZ at this dealership. Very, very few were available in NE. The car I wanted was down in MA. They had it by the following day, and gave... me a totally fair deal without even a discussion. This sales team makes things happen. They are super genuine, figure out where your coming from, and get things done with zero nonsense. Plus they gave my young driver a great intro to the car. Incredible. I highly recommend Patriot Subaru.
Dan was great at helping us get the car we wanted at a good price. excellent service and it was also speedy. very good experience.
I went to Patriot Subaru because a friend had bought her Forester there and had a great experience. I usually try to avoid dealerships because of the reputation... they normally have---this place was different. I was looking for a 2016 Forester and Mike Avery was the salesman who came out to help me, I felt at ease immediately and although there wasn't anything on the lot for me that day Mike took my contact info and said he would call if he came across something. Within a few days that's exactly what he did, I loved the vehicle and decided easily that I wanted to buy it, he gave me a very fair price for such a great vehicle with low mileage. The purchasing process was quick and easy and the crew that works there are very friendly. I would and have recommended them to anybody looking to buy a new or used car. I plan on bringing the vehicle in for service there and look forward to checking in with Mike and seeing the happy crew again.
Wayne was excellent. He checked me in quickly; kept me updated about the repair needed; explained that an updated part was needed; was able to make a... policy update for me which meant no charge for the service and had me in and out in 30 minutes. Thank you
Very knowledgeable and friendly staff. Excellent modern building and exceptionally capable service staff - just drive right in and they know just what... to do. Bought my fourth Subaru here and got the best deal around after shopping four other dealers. Kayla, Adam and Chelsea have been great to work with and I highly recommend them and the rest of the Patriot staff.
My experience at Patriot couldn't have gone any better than it did. Corey Creteau did a fantastic job helping us accomplish what we wanted. Subarus are... great cars and I don't think I could ever drive something else.