Future Ford-Lincoln-Hyundai

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Reviews

Average Ratings

4.9
565 lifetime reviews.
  • 2017 Ford Mustang GT Premium

    Came in knowing exactly what I wanted. I received exactly what I wanted. Relatively quick painless experience.

    Dealer Response

    Thanks for the great star-rating, Steven! We hope to be of service to you again! Take care!


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    Came in knowing exactly what I wanted. I received exactly what I wanted. Relatively quick painless experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great star-rating, Steven! We hope to be of service to you again! Take care!


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  • Vehicle Service at Future Ford of Concord

    For anyone who has had previous dealings with Zack Schmid and/or John Salvetti, you KNOW they are the best and really put the importance of qualit...


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    For anyone who has had previous dealings with Zack Schmid and/or John Salvetti, you KNOW they are the best and really put the importance of quality service and professionalism at the top of their list NEVER had a complaint dealing with Future Ford of Concord!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2016 MKC

    Easy check in. Clean service area. Service staff was actually pretty good. Dealer staff ok. Like the car initially, but came to dislike the el...


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    Easy check in. Clean service area. Service staff was actually pretty good. Dealer staff ok. Like the car initially, but came to dislike the electronically boosted power steering. Terrible car to drive. Technicians said it was normal. Did not keep the car - in fact turned it in early from the lease. Will not buy another Ford product with such inferior steering.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Title

    Don did a great job with my car even though you are extremely short staffed and I had to wait almost a week for my car to be diagnosed.


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    Don did a great job with my car even though you are extremely short staffed and I had to wait almost a week for my car to be diagnosed.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Online Buying Experience

    Great online buying experience, dealer was ready with paperwork when we arrived. We negotiated price on phone / internet and also negotiated trade...


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    Great online buying experience, dealer was ready with paperwork when we arrived. We negotiated price on phone / internet and also negotiated trade in price. All pricing that was agreed upon, was what was offered when we came in to sign papers. Very nice experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ford Explorer service

    Good dependable service. Great People and reasonable prices. I'll keep coming back. Missed Rob this time.


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    Good dependable service. Great People and reasonable prices. I'll keep coming back. Missed Rob this time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Came in left with a new car and upstanding service

    From start to finish I was taken care of with the upmost of care. Even a hiccup after the road left the lot was met with empathy and concern and w...


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    From start to finish I was taken care of with the upmost of care. Even a hiccup after the road left the lot was met with empathy and concern and was fixed right up. The purchasing process was also the most efficient one I've had in over twenty years. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Terry

    Your service dept. has always done a great job. Only thing not done was a part that was put on order and car was not washed prior to picking up.


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    Your service dept. has always done a great job. Only thing not done was a part that was put on order and car was not washed prior to picking up.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Regular Service

    Don't agree/understand your scheduling procedure. When you have an appointment, why can't your servicing start at that time or a short time later...

    Dealer Response

    Margaret, thank you so much for the positive review. If you have any additional needs or questions, we will be more than happy to assist you. Plea...


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    Don't agree/understand your scheduling procedure. When you have an appointment, why can't your servicing start at that time or a short time later. Yes, it has been explained to me..................

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Margaret, thank you so much for the positive review. If you have any additional needs or questions, we will be more than happy to assist you. Please contact us at you convenience if you would like to.


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  • Excellent customer service - No pressure!

    Berger Dettlinger took care of us again! We are extremely pleased with customer service and his response time is excellent. We will continue to br...

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Michael! If there is anything else we can do to assist you, plea...


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    Berger Dettlinger took care of us again! We are extremely pleased with customer service and his response time is excellent. We will continue to bring our fleet needs to Concord to work with him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Michael! If there is anything else we can do to assist you, please let us know! Take care!


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