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Reviews

Average Ratings

4.7
345 lifetime reviews. Includes reviews of Northwest Hills from DealerRater.com
  • customer service

    The shopping was easy. the transaction was easy. the product (2011 chevy silverado LT) is great so far, only 4000 miles. The customer support is o...


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    The shopping was easy. the transaction was easy. the product (2011 chevy silverado LT) is great so far, only 4000 miles. The customer support is outstanding. everyone has been very reachable, especially Megan Finn. The dealership has been mentioned to friends and family. I will return for future vehicle considerations.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Easiest most helpful purchase
    April 15, 2017

    I was looking everywhere for a used Chevy Duramax and couldn't find one anywhere. I saw one at Northwest Hills and when I called they set me up an...


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    I was looking everywhere for a used Chevy Duramax and couldn't find one anywhere. I saw one at Northwest Hills and when I called they set me up an appointment right away to look at it. They set me up with Vin and he was incredibly helpful. He let me test drive it right away and was very helpful and kind. There was a couple little problems with the truck but they fixed them in a timely fashion and worked with my work schedule to get me my new truck as soon as possible. When I got the truck there was a few concerns and things I wanted fixed and they had no problem taking it into the shop asap and I had it back and running amazing the next day. Northwest hills Chevy will be the first stop on my next vehicle hunt and I have no doubt they will amaze me again.

    Does recommend this dealer

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  • Best Experience Ever With Vin!
    April 11, 2017

    Vin was awesome to work with! Would definitely come back because of Vin and because the service department worked so quickly to put the running bo...


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    Vin was awesome to work with! Would definitely come back because of Vin and because the service department worked so quickly to put the running boards on! The entire process was very smooth and flawless! Vin made the entire family VERY HAPPY!! And the financing was also smooth thanks to Darren!

    Does recommend this dealer

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  • Fantastic respectful service
    April 4, 2017

    Josh Acuna and his colleagues make a complicated car buying experience comfortable. At all times they operate with respect and are patient. This d...


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    Josh Acuna and his colleagues make a complicated car buying experience comfortable. At all times they operate with respect and are patient. This dealership is 60 miles from my home and there must be 10 or more that are closer (Including one in my town), but it was our good fortune to happen by and a pleasure to award them with our business.

    Does recommend this dealer

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  • fordtrucks55@charter.net
    April 2, 2017

    Bought a used car 8-16-2016.It started I was there for six hours? It's ok I love the car, But I had to come back three times? Once for the window ...


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    Bought a used car 8-16-2016.It started I was there for six hours? It's ok I love the car, But I had to come back three times? Once for the window etching that was never done ? Second no emission's since 2014 and it failed. Third they had to retune the car and put back the original air system so it can pass emission. It passed., Wish they had checked the car out before putting it up for sale.? Well it was a long journey but in the end I have a nice car. Thank-you

    Does not recommend this dealer

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  • Pleasant and responsive
    March 27, 2017

    The Sales staff, Sales Managers and Business Manager were all very responsive and easy to deal with and addressed all my numerous questions and co...


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    The Sales staff, Sales Managers and Business Manager were all very responsive and easy to deal with and addressed all my numerous questions and concerns. No sales pressure just fair and reasonable communication.

    Does recommend this dealer

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  • I can"t believe I bought A Honda!
    March 13, 2017

    Was looking for Yr. old Taurus or Lacross. Found to be out of my Price range. Vin introduced me to the the 2016 Accord, walked me through the de...


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    Was looking for Yr. old Taurus or Lacross. Found to be out of my Price range. Vin introduced me to the the 2016 Accord, walked me through the deal and I now own it. I had no intention of buying other than a Ford as the last 7 cars I had were fords, (6 Taurus and 1 Sable). I went to NW Hills because my brother in law just got a Lacross which I liked. I still can't believe that I now own a Honda Accord.

    Does recommend this dealer

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  • So grateful
    March 9, 2017

    I'm so grateful for everyone's persistence and willingness to work long hours on just my situation and get me into a fantastic truck. I can't than...


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    I'm so grateful for everyone's persistence and willingness to work long hours on just my situation and get me into a fantastic truck. I can't thank everyone enough. Vin was great to deal with as well as Roger working the deal out. Many thanks again for your efforts. Mike goslee

    Does recommend this dealer

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  • A Great Chevrolet experience!
    March 1, 2017

    This was our first new car purchase, and we could not be more estatic! From the first time we stepped into Sullivans Northwest Hills Chevrolet, to...


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    This was our first new car purchase, and we could not be more estatic! From the first time we stepped into Sullivans Northwest Hills Chevrolet, to the third visit when we drove off the lot in our 2017 Chevrolet Cruz, we felt appreciated. The salesman TJ Fitzpatrick, was welcoming, friendly and knowledgeable of the cars. He went above and beyond to help us out, get exactly what we were looking for. I would absolutely refer Mr. Fitzpatrick, and this dealership to all of my friends and family, whenever any of them are looking for a vehicle!

    Does recommend this dealer

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  • Vin was an honest guy that didn't BS me.
    March 1, 2017

    After visiting 4 other dealerships and being in contact with 10+, I bought a truck from Sullivens. Vin was straight forward and honest from the be...


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    After visiting 4 other dealerships and being in contact with 10+, I bought a truck from Sullivens. Vin was straight forward and honest from the beginning. He didn't try to talk me in circles. The price they advertised was an actual price, that they honored. He didn't nickel and dime me, and even managed to further reduce it by 60 some odd bucks, and went and had the gas tank filled, when he didn't have to do so to make the sale. When I had questions, even though he probably knew the answer, he always went to verify with the appropriate person/department. Emails and calls were returned very promptly. Darren was also great to work with. Got me in and out. Overall great experience.

    Does recommend this dealer

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