Schumacher Chevrolet Buick of Boonton

This was my 6th purchase of wheels in 6 & 1/2 decades, & happy to be able tosay that it will B the last one in my Lifetime. The experience was much better than the other 5. Got great assist from Manager Todd Gregory & Valley National Bank.

My back windshield was vandalized and the service department was able to take care of the repair quickly and efficiently. They did a great job and everyone was very nice and professional. I would definitely recommend them and would use them again.

Loved working with John Lee. He was very knowledgeable, patient and friendly. I would go to him again for my next car and recommend this dealership to my friends.

Last Thursday my husband and I visited the dealership to check out a pre-owned vehicle advertised online about 12:00 pm. While we appreciated not having several salespeople pounce upon us upon immediately entering the showroom, we had quite the opposite experience as no one seemed interested in assisting us. The receptionist made several calls and finally found salesperson John Lee to show us the vehicle. Our bad impression continued as he had the wrong key to the vehicle, and the car wouldn't start when he offered a test drive and had to be jump-started. He offered to have the battery checked, and proceeded to mention that we would love the excellent air conditioning in the car. My husband test drove the vehicle with him about 2 miles and the air conditioning never got cool. The car handled well, however, so we left the dealership with the understanding he would have the air unit and battery checked, as well as research whether the dealership would be willing to replace a worn rear tire. If all three issues were resolved, we were very interested in making the purchase. Typically, a dealership salesperson will follow up quickly eager to make a sale. We did not hear back from him that day nor the following morning. We left messages late Thursday and Friday morning which were not returned, so proceeded to call for a manager. Chris called back Friday and apologized stating John left about 3pm due to a family matter and likely didn't get our messages. He advised the car was being looked at in the shop and would get back to us. Things appeared to be back on track until Steve the finance manager called about a half hour later to ask if he could assist. My husband recounted the story of events to which Steve replied that the vehicle had been sold Friday morning "as is" and was no longer available. Having been told several conflicting stories by various members of the dealership, only to find the vehicle was supposedly then sold is extremely disappointing to say the least. Steve had no answers as to why we were told the vehicle was in the shop to address the issues we requested to be looked at. Customer service and satisfaction is certainly not a goal here as well as never in our conversation did Steve or a manager inquire as to our specific interests in a pre-owned vehicle to offer some alternative choices- a pretty basic quality in excellent salesmanship as well. Perhaps the entire experience was a blessing as had we made the purchase, we can only imagine how poor the follow up would be if we had any issues with the vehicle. Took our business elsewhere and purchased a vehicle where we were treated with honesty,,respect, fair pricing, and attentiveness.

Love the feel of a smaller dealership. Everyone was super friendly; not at all pushy! A far cry from the larger, highway stores. Love my 2017 Equinox and my son is now going to come in for a car! Very knowledgeable, helpful and enthusiastic staff and absolutely no high pressure tactics. Glen did a great job of showing me how to set up and use of all of the features of my new vehicle. Fantastic experience all around!

This should have been my first and only stop to buy a car. The entire staff and in particular, Chris Perman, Steve Bello and Laurie Van Lenten are the nicest people in the business. They treated me like family, and were very professional, courteous and helpful throughout the way. Chris was very accommodating, patient and friendly which was a refreshing experience based on almost all my prior used car-(window)shopping (mis?)adventures in New York. If you are interested in good quality used or new cars from a dealership, I strongly recommend you to Dalessio Chevrolet Buick, especially if you are in New York. The ~1 hr 20 minute drive from NY to Boonton, NJ is totally worth it. They have a professional bodyshop right in their complex so interfacing between sales and servicing/bodyshop staff is very good, and everyone is very knowledgeable about technical matters not just sales. It was an absolute delight to interact with them, as Chris and his colleagues helped me get the car I wanted and worked out all the logistics and finances in a way that I was able to afford it. Strongly recommended!

Fantastic, family-owned, honest, easy-going dealership. Wonderful sales team (go see John!), friendly staff, knowledgeable and helpful managers. Welcoming and not at all intimidating. No nonsense. No pressure. They went above and beyond for me. A great experience all the way around!!!

Happy to find and deal with Chris to acquire my Certified Used Buick Enclave. Despite this dealer's small size they are committed to offering fair prices for the Certified market. We dealt with Chris- professional, real, and didn't push too hard. A good experience!

I'm sure like anyone we encounter some dealerships who get it right and some who miss the mark. I have always had a positive experience there. Sales and service team is friendly and professional. I have no doubts taking my new corvette and other cars there for service.

I just bought my 2017 Chevy Cruz from John at Dalessio Chevy ...he was fantastic.He showed me a car I wanted to buy...not what he wanted to sell me.Steve did the financing with me and it was a breeze...I highly recommend!