Lake Norman INFINITI

I went to this dealership just to look at a QX50 having never really looked at them before. The salesman showed me to different levels to compare. He wasn’t pushy at all and got answers to all of my questions. It was a great buying experience. I highly recommend them.

Anyone who is in the market for a luxury Infiniti should go to the Lake Norman dealership. These folks are truly amazing people! My salesman Gavin is the most considerate funny and honest guy! He is a true asset to your team! My husband and I had the absolute best car buying experience of our lives. From the moment we walked in you could feel the warmth from everyone from management to maintenance! These guys are A++++. ❤️

I traded 2023 Nissan Maxima with about 3,000 mi on it for a 2021 Infiniti Q50 when I drove the vehicle I told the guy the salesperson I said there's something wrong with the rotors that warped I said they don't need to be replaced he didn't say a word when we got back with all the paperwork and everything was all good you know $1,800 you know extended warranty and everything like that when I left the dealership again the rotors as soon as I hit the brakes were warped so I called back and I talked to the salesperson and I told him I said man do that I told you these rotors were bad he gave me his butt to kiss and hung up in my face I called back about 5 to 10 minutes later I wanted to talk to the general manager with the owner and they wanted me to talk to the finance guy and I said finance doesn't have anything to do with the quality of my service and he says well he'll call you right back be on the lookout for his call call you right back here it is almost an hour later and I'm not received a call I would not buy a Hot Wheels or Mattel matchbox car from this dealership they got my money they sold me a vehicle and also the signal is not working he said oh they did a full inspection on the vehicle they couldn't have done that because the rotors are warped and one of the signal lights is out now I'm going to have to fix that myself so don't buy any cars for them y'all for real I wouldn't buy I wouldn't buy anything I wouldn't buy anything including a Hot Wheels car from them I would not give them I mean they already showed me from day one with their service is going to be like and they gave me that butt to kiss and nobody called me back so y'all can go up there and be fools if you want to.

Great experience every time I have my car serviced. Highly recommend service is above par.

Tyler and the maintenance staff were excellent. They kept me informed and made sure my car was done in a very timely manner.

This dealership has serviced my Q50 for 6 years now. I am extremely pleased as to how promptly I'm greeted upon arrival.

Good service, timely, courteous. Tyler handled all things well and communicated well. Work was completed sooner than expected.

They are very professional here and they always work their hardest to get a deal put together for you! 10/10 would come back again no doubt !

Easy to do business with and will recommend anyone that wants a hassle free environment to go check them out! The whole process was very fast and easy so it’s been one of the best experiences I’ve had at a dealership.

The best and easiest place to buy a car! The sales crew and managers are amazing ! I will never buy a car anywhere else! Customer for life! No haggling or pressure. Best solution for every situation.