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Reviews

Average Ratings

4.9
326 lifetime reviews. Includes reviews of Spitzer Ford Hartville from DealerRater.com
  • Service

    Went in to get my oil changed and tires rotated around 12:30. I ended up leaving the dealership around 1:15. They were so quick and did an amazing...

    Dealer Response

    Thank you Miranda for providing feedback on our Service Department at Spitzer Ford Hartville. We appreciate you choosing Spitzer and look forward ...


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    Went in to get my oil changed and tires rotated around 12:30. I ended up leaving the dealership around 1:15. They were so quick and did an amazing job! Definitely will always go to them for my service!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Miranda for providing feedback on our Service Department at Spitzer Ford Hartville. We appreciate you choosing Spitzer and look forward to serving you and all your vehicles needs for many years to come!


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  • Perfectly Painless
    March 27, 2017

    We stopped by Spitzer on a whim to look at a used Jeep they had on the lot. Mike Freeders told us about the Jeep and all the little extras the pr...

    Spitzer Ford Hartville

    Thank you for taking the time to share your experience at Spitzer Ford Hartville. We understand the concerns of a first time buyer and our staff s...


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    We stopped by Spitzer on a whim to look at a used Jeep they had on the lot. Mike Freeders told us about the Jeep and all the little extras the previous owners had added to it in the short time they had owned it. He let us take it for a test drive and afterward he didn't pressure us at all when we decided to go home and talk it over. We went back later that day to purchase it. This was our first time purchasing a vehicle, and Mike was very patient and explained everything to us in detail so that we knew exactly what we were doing, which made us a lot more comfortable. Before our financing was even approved, he was able to very closely estimate what our monthly payments would be, and he gave us a great price for our trade-in. The entire process was completely painless. Now, whenever a friend starts searching for a vehicle we tell them to go talk with Mike at Spitzer in Hartville because we know he'll treat them right and get them into the vehicle they want too.

    Does recommend this dealer
    Spitzer Ford Hartville

    Thank you for taking the time to share your experience at Spitzer Ford Hartville. We understand the concerns of a first time buyer and our staff strive to provide a hassle-free process for everyone. It's great to hear our team helped make your visit so positive and we are truly grateful to have had the opportunity to help get you into that Jeep!


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  • Knowledgeable and Helpful!
    March 27, 2017

    I was brand new to the car buying experience and I have to say, Spitzer's provided superior customer service. Mike was extremely helpful; he is ve...

    Spitzer Ford Hartville

    We appreciate you sharing your first car buying experience! Shopping for a vehicle can certainly be intimidating so we¿¿¿re happy to hear our staf...


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    I was brand new to the car buying experience and I have to say, Spitzer's provided superior customer service. Mike was extremely helpful; he is very knowledgeable and was able to assist me in finding my perfect car and walked me through the buying process. I also got a great price and got more for my trade-in than what I had expected. Mike helped made buying a car fun- not stressful! I highly recommend him!

    Does recommend this dealer
    Spitzer Ford Hartville

    We appreciate you sharing your first car buying experience! Shopping for a vehicle can certainly be intimidating so we¿¿¿re happy to hear our staff helped make your visit an enjoyable one. Thank you for choosing Spitzer Ford Hartville not only for your new vehicle but also as your trade-in center!


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  • everyone was so nice i felt like part of the family
    March 27, 2017

    super looking facility, everyone so nice especially rebecca wirth in service i just purchased my 4th vehicle from this facility just a couple of m...

    Spitzer Ford Hartville

    We appreciate you sharing your experience! We¿¿¿re happy to hear our staff helped make your visit to the dealership an enjoyable one from sales to...


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    super looking facility, everyone so nice especially rebecca wirth in service i just purchased my 4th vehicle from this facility just a couple of months ago. service dept. made sure i was happy with the work performed.

    Does recommend this dealer
    Came in for service or repair
    Spitzer Ford Hartville

    We appreciate you sharing your experience! We¿¿¿re happy to hear our staff helped make your visit to the dealership an enjoyable one from sales to service. Thank you for continuing to choose Spitzer Ford Hartville and congratulations on your fourth vehicle!


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  • Pleasant Surprise
    March 25, 2017

    Jason Anderson was professional, polite, knowledgeable and just a nice guy. He stated he was fairly new to the dealership, but I found him to be ...


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    Jason Anderson was professional, polite, knowledgeable and just a nice guy. He stated he was fairly new to the dealership, but I found him to be competent and confident in Spitzer paperwork sales procedures. He was familiar with the Ford product line and actually pointed me to a better option with more value for the buck once he figured out what it was I was looking for in a truck. I was very impressed with Jason and it was the best car buying experience I have had in a long time. He explained each step of the sales process thoroughly. I was treated fairly and got a good price on my trade-in and drove out in a new Ford truck, which I had not planned on doing, but am glad I did. The financing portion was painless with Andrew Anderson and I felt good after working with him. I had a very satisfying experience with Spitzer and look forward to future dealings with them.

    Does recommend this dealer

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  • Very helpful and to the point
    March 25, 2017

    Jason made me feel very comfortable while making my purchase, he explained everything clear and well and showed a real love for his job. Very happ...


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    Jason made me feel very comfortable while making my purchase, he explained everything clear and well and showed a real love for his job. Very happy he is the one who helped me out

    Does recommend this dealer

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  • Easiest car buying process ever!
    March 25, 2017

    I was a cosigner on a used car for a good friend. The process was so easy and our sales consultant Jason Anderson explained every part of the proc...


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    I was a cosigner on a used car for a good friend. The process was so easy and our sales consultant Jason Anderson explained every part of the process. It was easy and fair. Nothing was done before it was explained to us. Thank you so much Jason!

    Does recommend this dealer

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  • A picture is worth a thousand words
    March 25, 2017

    After some confusion with the vehicle I was coming in to see, Adam made the best out of the situation. The process was painless and I'm very satis...


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    After some confusion with the vehicle I was coming in to see, Adam made the best out of the situation. The process was painless and I'm very satisfied with everything. Enjoyed the beer and wings after everything was completed:)

    Does recommend this dealer

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  • FANTASTIC SERVICE MANAGER
    March 24, 2017

    I drive up from Canton because of Rebecca and her team. Rebecca always is concerned about my time as well as making sure the job is done correct. ...

    Spitzer Ford Hartville

    We appreciate you taking the time to provide feedback! It¿¿¿s important for us to know that our staff helped make your visit hassle-free so we¿¿¿r...


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    I drive up from Canton because of Rebecca and her team. Rebecca always is concerned about my time as well as making sure the job is done correct. When I purchased my F-150 and saw Rebecca whom I know from a dealer in Canton. I knew I would have Spitzer do my service work because of her. Thx Rebecca

    Does recommend this dealer
    Came in for service or repair
    Spitzer Ford Hartville

    We appreciate you taking the time to provide feedback! It¿¿¿s important for us to know that our staff helped make your visit hassle-free so we¿¿¿re happy to hear your experience was so positive. Thank you for choosing Spitzer Ford Hartville!


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  • Always a good experience
    March 23, 2017

    This is the second car I've bought from Spitzer. I've had nothing but positive experiences with my sales and service there. Everyone is friendly a...


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    This is the second car I've bought from Spitzer. I've had nothing but positive experiences with my sales and service there. Everyone is friendly and helpful. Jason was great to work with- he was honest and straightforward, and answered all my questions. I will definitely continue doing business here.

    Does recommend this dealer

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