Rancho Santa Fe Motors

Reviews

2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 5, 2013

    We purchased a 2011 BMW from Rancho Santa Fe Motors and are very happy with the car and the service! The sales associate, Michael, was very helpful, personable... and willing to go out of his way to assist us since we were from out of state. He made the whole experience very pleasant! The car was exactly as advertised. The owner, David, was also very accommodating and wonderful to work with. If you are looking to sell or buy a car, this family-owned business is worth checking out! Much easier to work with than the big car dealers. Thanks, Michael and David! Rob & wife

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 20, 2013

    I purchased a 1987 Porsche Turbo from David Luce, President of Rancho Santa Fe Motors. Since I lived out of state, prior to purchasing the vehicle, I had... multiple, very specific conversations with Mr. Luce regarding the condition of the car. He also referred me to what he considered to be the best Porsche mechanic in the area for a pre purchase inspection. I was assured the car was in close to mint condition with original paint, flawless interior and the only issues were a few minor oil leaks. I was given an estimate of $2-3K for the repairs. Based on this information, I purchase the vehicle and had it shipped to my home. Upon arrival, the first thing I noticed was a large piece of clearcoat missing from the front left fender(the shipper had this noted on the Bill of Lading). It was very evident that fender had been painted and very poorly. This was not disclosed after multiple conversations specifically about the paint/body condition. After bringing the car to my local Porsche mechanic to have the leaks fixed and over $10K later(obviously it had many more mechanical issues that were not disclosed by Mr. Luce and Mr. Lill who performed the PPI), the car is finally in proper working condition. I have attempted to contact Mr. Luce personally as well as through other channels with no response. Please do yourself a favor and do not consider buying any vehicle from this dishonest person.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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