Reviews
Service is generally outstanding, this particular service
Service is generally outstanding, this particular service took 3 hours more than i usually wait I still gave them 4 star rating, the service agent was courteous. im hoping this was just a bad day.
Service is generally outstanding, this particular service
Service is generally outstanding, this particular service took 3 hours more than i usually wait I still gave them 4 star rating, the service agent was courteous. im hoping this was just a bad day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Came in for an oil change and they lost my key.
Came in for an oil change and they lost my key. Had to find a way home to get the other key, then took time to make the new key. Took alot of my time that I did not have at that time of day. On top of that I asked if they could track the key down eventually for piece of mind and have not heard from anyone. I don't know if this was a mistake or scam. At times it's unavoidable for me to keep valuables in my car.
Came in for an oil change and they lost my key.
Came in for an oil change and they lost my key. Had to find a way home to get the other key, then took time to make the new key. Took alot of my time that I did not have at that time of day. On top of that I asked if they could track the key down eventually for piece of mind and have not heard from anyone. I don't know if this was a mistake or scam. At times it's unavoidable for me to keep valuables in my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service department did the bare minimum to help
The service department did the bare minimum to help resolve a radio Uconnect issue. The service department also never called back for a xxu in which they said they would to possibly replace the radio or try to fix it. Poor customer service
The service department did the bare minimum to help
The service department did the bare minimum to help resolve a radio Uconnect issue. The service department also never called back for a xxu in which they said they would to possibly replace the radio or try to fix it. Poor customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The first time I was trying to fix my car for six months
The first time I was trying to fix my car for six months and when I took it, it wasn’t fixed the right way .now for second time my car was in for 5 days for the same problem, and I how to take it back again because it wasn’t fixed .. I am awaiting for the dealer to order the parts and they will call to take my car back again. and the dealer she has to decide when this existing problem and they keep the car for so long time to give to the customer, especially if it’s disabled like me Car to drive until my car is fixed . This is the third I buy from your store and because the last question is I see ask what’s important for me to buy a car from your store The most important thing for me to buy my next car is going to be a place that if something is wrong with my car, they gonna give me a car to drive and they fix my knew and expensive car.
The first time I was trying to fix my car for six months
The first time I was trying to fix my car for six months and when I took it, it wasn’t fixed the right way .now for second time my car was in for 5 days for the same problem, and I how to take it back again because it wasn’t fixed .. I am awaiting for the dealer to order the parts and they will call to take my car back again. and the dealer she has to decide when this existing problem and they keep the car for so long time to give to the customer, especially if it’s disabled like me Car to drive until my car is fixed . This is the third I buy from your store and because the last question is I see ask what’s important for me to buy a car from your store The most important thing for me to buy my next car is going to be a place that if something is wrong with my car, they gonna give me a car to drive and they fix my knew and expensive car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I had an amazing purchasing experience and couldn’t be
I had an amazing purchasing experience and couldn’t be happier with the result. Alston is professional, friendly, and hardworking. He really understood what I was looking for and made the leasing process as smooth as possible. He helped me get out my lease six months early and got me into the Wrangler Rubicon I’ve wanted for a long time. I’ll definitely be coming back and bringing my friends and family! Thank you so much, Alston!
I had an amazing purchasing experience and couldn’t be
I had an amazing purchasing experience and couldn’t be happier with the result. Alston is professional, friendly, and hardworking. He really understood what I was looking for and made the leasing process as smooth as possible. He helped me get out my lease six months early and got me into the Wrangler Rubicon I’ve wanted for a long time. I’ll definitely be coming back and bringing my friends and family! Thank you so much, Alston!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alston delivered such a great experience!
I’ve been a loyal customer at Bayside Chrysler for
I’ve been a loyal customer at Bayside Chrysler for the past 10 years, consistently working with JAY Escobar, who has always provided exceptional service. Every issue I’ve ever encountered has been handled promptly and professionally. Frankly, I don’t believe any other service dealer could match the level of dedication and care I’ve received at Bayside. Given this, I expect nothing less than the same high standards going forward. I hope this dealership continues to meet those expectations, as anything less would be a disappointment. Best regards, [Jonathan Santiago]
I’ve been a loyal customer at Bayside Chrysler for
I’ve been a loyal customer at Bayside Chrysler for the past 10 years, consistently working with JAY Escobar, who has always provided exceptional service. Every issue I’ve ever encountered has been handled promptly and professionally. Frankly, I don’t believe any other service dealer could match the level of dedication and care I’ve received at Bayside. Given this, I expect nothing less than the same high standards going forward. I hope this dealership continues to meet those expectations, as anything less would be a disappointment. Best regards, [Jonathan Santiago]
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review, Jonathan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bayside Chrysler Jeep Dodge.
I brought my Jeep Renegade in for a routine appointment
I brought my Jeep Renegade in for a routine appointment and as usual was not disappointed. The staff was friendly and helpful, they arranged for me a ride to work and the service was excellent and timely. I never have any complaints.
I brought my Jeep Renegade in for a routine appointment
I brought my Jeep Renegade in for a routine appointment and as usual was not disappointed. The staff was friendly and helpful, they arranged for me a ride to work and the service was excellent and timely. I never have any complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bayside Chrysler Jeep Dodge!
Super quick service, good explanations for what the
Super quick service, good explanations for what the issues were as well as other issues they caught while servicing. Really feels like they are the experts.
Super quick service, good explanations for what the
Super quick service, good explanations for what the issues were as well as other issues they caught while servicing. Really feels like they are the experts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Caitlin, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Do check properly.
Do check properly. Just some how the mechanic finishes job. There is follow up or check of their work. Very frustrating
Do check properly.
Do check properly. Just some how the mechanic finishes job. There is follow up or check of their work. Very frustrating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please call and ask for Lance Madry for sales and Bob Kennedy for service to discuss this matter further.
I recently bought a car at Bayside Jeep, and my
I recently bought a car at Bayside Jeep, and my experience was fantastic. I want to give a special thanks to Alston Wu for his incredible assistance. He patiently listened to my needs and helped me find the car I love. Alston's expertise and friendly attitude made me feel at ease throughout the process. I highly recommend him to anyone looking to buy a car! Thank you, Alston!
I recently bought a car at Bayside Jeep, and my
I recently bought a car at Bayside Jeep, and my experience was fantastic. I want to give a special thanks to Alston Wu for his incredible assistance. He patiently listened to my needs and helped me find the car I love. Alston's expertise and friendly attitude made me feel at ease throughout the process. I highly recommend him to anyone looking to buy a car! Thank you, Alston!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that Alston had the opportunity to provide you with great service. We thank you for choosing Bayside Chrysler Jeep Dodge!