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Bayside Chrysler Jeep Dodge RAM

(16,181 reviews)
Visit Bayside Chrysler Jeep Dodge RAM
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–9:00pm 6:00am–10:00pm
Tuesday 8:00am–9:00pm 6:00am–10:00pm
Wednesday 8:00am–9:00pm 6:00am–10:00pm
Thursday 8:00am–9:00pm 6:00am–10:00pm
Friday 8:00am–9:00pm 6:00am–10:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 state dealer award View 3 awards
2023 state dealer award 2023 state dealer award
2023 consumer dealer award

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New (888) 259-7484 (888) 259-7484
Used (888) 566-8962 (888) 566-8962
Service (718) 530-0322 (718) 530-0322

Inventory

See all 533 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2011.
#1 Rated Dealer on Cars.com in USA!
Bayside Chrysler Jeep Dodge is the car shopping destination for Brooklyn Queens Bronx Manhattan Long Island and surrounding areas. Our expert sales team will answer any questions you might have and they will help you drive away in the car of your dreams. We accept all applications and love to say "Yes you are approved!" We have a newly renovated state-of-the-art service facility connected to the showroom for your convenience with a wide selection of parts/accessories. We love to hear from our customers so be sure to follow us on Twitter "like" us on Facebook and subscribe to our YouTube channel.
#1 Rated Dealer on Cars.com in the USA! 4.9 of 5 Stars on Thousands of Happy Customers!

Service center

Phone number (718) 530-0322

Service hours

Monday
6:00am–10:00pm
Tuesday
6:00am–10:00pm
Wednesday
6:00am–10:00pm
Thursday
6:00am–10:00pm
Friday
6:00am–10:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

View all 20 employees View less employees

Reviews

(16,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayside Chrysler Jeep Dodge RAM from DealerRater.

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Service is generally outstanding, this particular service

Service is generally outstanding, this particular service took 3 hours more than i usually wait I still gave them 4 star rating, the service agent was courteous. im hoping this was just a bad day.

Service is generally outstanding, this particular service

Service is generally outstanding, this particular service took 3 hours more than i usually wait I still gave them 4 star rating, the service agent was courteous. im hoping this was just a bad day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Came in for an oil change and they lost my key.

Came in for an oil change and they lost my key. Had to find a way home to get the other key, then took time to make the new key. Took alot of my time that I did not have at that time of day. On top of that I asked if they could track the key down eventually for piece of mind and have not heard from anyone. I don't know if this was a mistake or scam. At times it's unavoidable for me to keep valuables in my car.

Came in for an oil change and they lost my key.

Came in for an oil change and they lost my key. Had to find a way home to get the other key, then took time to make the new key. Took alot of my time that I did not have at that time of day. On top of that I asked if they could track the key down eventually for piece of mind and have not heard from anyone. I don't know if this was a mistake or scam. At times it's unavoidable for me to keep valuables in my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service department did the bare minimum to help

The service department did the bare minimum to help resolve a radio Uconnect issue. The service department also never called back for a xxu in which they said they would to possibly replace the radio or try to fix it. Poor customer service

The service department did the bare minimum to help

The service department did the bare minimum to help resolve a radio Uconnect issue. The service department also never called back for a xxu in which they said they would to possibly replace the radio or try to fix it. Poor customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The first time I was trying to fix my car for six months

The first time I was trying to fix my car for six months and when I took it, it wasn’t fixed the right way .now for second time my car was in for 5 days for the same problem, and I how to take it back again because it wasn’t fixed .. I am awaiting for the dealer to order the parts and they will call to take my car back again. and the dealer she has to decide when this existing problem and they keep the car for so long time to give to the customer, especially if it’s disabled like me Car to drive until my car is fixed . This is the third I buy from your store and because the last question is I see ask what’s important for me to buy a car from your store The most important thing for me to buy my next car is going to be a place that if something is wrong with my car, they gonna give me a car to drive and they fix my knew and expensive car.

The first time I was trying to fix my car for six months

The first time I was trying to fix my car for six months and when I took it, it wasn’t fixed the right way .now for second time my car was in for 5 days for the same problem, and I how to take it back again because it wasn’t fixed .. I am awaiting for the dealer to order the parts and they will call to take my car back again. and the dealer she has to decide when this existing problem and they keep the car for so long time to give to the customer, especially if it’s disabled like me Car to drive until my car is fixed . This is the third I buy from your store and because the last question is I see ask what’s important for me to buy a car from your store The most important thing for me to buy my next car is going to be a place that if something is wrong with my car, they gonna give me a car to drive and they fix my knew and expensive car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I had an amazing purchasing experience and couldn’t be

I had an amazing purchasing experience and couldn’t be happier with the result. Alston is professional, friendly, and hardworking. He really understood what I was looking for and made the leasing process as smooth as possible. He helped me get out my lease six months early and got me into the Wrangler Rubicon I’ve wanted for a long time. I’ll definitely be coming back and bringing my friends and family! Thank you so much, Alston!

I had an amazing purchasing experience and couldn’t be

I had an amazing purchasing experience and couldn’t be happier with the result. Alston is professional, friendly, and hardworking. He really understood what I was looking for and made the leasing process as smooth as possible. He helped me get out my lease six months early and got me into the Wrangler Rubicon I’ve wanted for a long time. I’ll definitely be coming back and bringing my friends and family! Thank you so much, Alston!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alston delivered such a great experience!

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I’ve been a loyal customer at Bayside Chrysler for

I’ve been a loyal customer at Bayside Chrysler for the past 10 years, consistently working with JAY Escobar, who has always provided exceptional service. Every issue I’ve ever encountered has been handled promptly and professionally. Frankly, I don’t believe any other service dealer could match the level of dedication and care I’ve received at Bayside. Given this, I expect nothing less than the same high standards going forward. I hope this dealership continues to meet those expectations, as anything less would be a disappointment. Best regards, [Jonathan Santiago]

I’ve been a loyal customer at Bayside Chrysler for

I’ve been a loyal customer at Bayside Chrysler for the past 10 years, consistently working with JAY Escobar, who has always provided exceptional service. Every issue I’ve ever encountered has been handled promptly and professionally. Frankly, I don’t believe any other service dealer could match the level of dedication and care I’ve received at Bayside. Given this, I expect nothing less than the same high standards going forward. I hope this dealership continues to meet those expectations, as anything less would be a disappointment. Best regards, [Jonathan Santiago]

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, Jonathan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bayside Chrysler Jeep Dodge.

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I brought my Jeep Renegade in for a routine appointment

I brought my Jeep Renegade in for a routine appointment and as usual was not disappointed. The staff was friendly and helpful, they arranged for me a ride to work and the service was excellent and timely. I never have any complaints.

I brought my Jeep Renegade in for a routine appointment

I brought my Jeep Renegade in for a routine appointment and as usual was not disappointed. The staff was friendly and helpful, they arranged for me a ride to work and the service was excellent and timely. I never have any complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bayside Chrysler Jeep Dodge!

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Super quick service, good explanations for what the

Super quick service, good explanations for what the issues were as well as other issues they caught while servicing. Really feels like they are the experts.

Super quick service, good explanations for what the

Super quick service, good explanations for what the issues were as well as other issues they caught while servicing. Really feels like they are the experts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Caitlin, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Do check properly.

Do check properly. Just some how the mechanic finishes job. There is follow up or check of their work. Very frustrating

Do check properly.

Do check properly. Just some how the mechanic finishes job. There is follow up or check of their work. Very frustrating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please call and ask for Lance Madry for sales and Bob Kennedy for service to discuss this matter further.

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I recently bought a car at Bayside Jeep, and my

I recently bought a car at Bayside Jeep, and my experience was fantastic. I want to give a special thanks to Alston Wu for his incredible assistance. He patiently listened to my needs and helped me find the car I love. Alston's expertise and friendly attitude made me feel at ease throughout the process. I highly recommend him to anyone looking to buy a car! Thank you, Alston!

I recently bought a car at Bayside Jeep, and my

I recently bought a car at Bayside Jeep, and my experience was fantastic. I want to give a special thanks to Alston Wu for his incredible assistance. He patiently listened to my needs and helped me find the car I love. Alston's expertise and friendly attitude made me feel at ease throughout the process. I highly recommend him to anyone looking to buy a car! Thank you, Alston!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Alston had the opportunity to provide you with great service. We thank you for choosing Bayside Chrysler Jeep Dodge!

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