Reviews
Fast, efficient and friendly service.
Fast, efficient and friendly service. Kept me up to speed about my Jeep. Good people
Fast, efficient and friendly service.
Fast, efficient and friendly service. Kept me up to speed about my Jeep. Good people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rich was very friendly and helpful.
Rich was very friendly and helpful. Explained everything in great detail and simple enough for anyone to understand. You’re in good hands with him.
Rich was very friendly and helpful.
Rich was very friendly and helpful. Explained everything in great detail and simple enough for anyone to understand. You’re in good hands with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted that Richard provided clear explanations and friendly support. Enjoy the drive in your Dodge Challenger, and feel free to reach out whenever you have questions. Thank you for sharing your experience.
Brian and Bob Kennedy at the service department are very
Brian and Bob Kennedy at the service department are very friendly and always willing to help. My car was always given at the time promise.
Brian and Bob Kennedy at the service department are very
Brian and Bob Kennedy at the service department are very friendly and always willing to help. My car was always given at the time promise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your five-star review and are pleased Bob and Brian in our service department were friendly and ready to help. It’s great to know your Dodge Hornet was always returned when promised. We look forward to your next service appointment.
I’ve trusted Bayside with my Jeep for the last 10 years,
I’ve trusted Bayside with my Jeep for the last 10 years, but this last experience showed me what real customer care looks like. When my check engine light came on and my radiator started smoking, I was already stressed and unsure if my lifetime warranty would even cover it. I towed the Jeep to Bayside, where Isabella welcomed me with a smile and immediately took control of the situation. She kept me updated every step of the way and within 24 hours had my radiator replacement fully approved through Mopar. Her energy, communication, and dedication made a stressful moment feel manageable. When I picked up the car, I noticed a few small things that weren’t right, which honestly surprised me after years of great service. That’s when Carlos stepped in. I didn’t even realize he was a manager at first. He just approached the situation with professionalism and genuine care. He didn’t just fix the issue, he made me feel heard and respected. He brought technicians over immediately, prioritized the remaining work, and followed through personally. Later, when I found a few minor cosmetic issues at home, they welcomed me back without hesitation. Carlos and Service Manager Bob Kennedy both made sure everything was handled properly and professionally. When I finally got my Jeep back, I was blown away! It felt brand new. Mistakes can happen anywhere, but what matters is how a team responds. Isabella, Carlos, Bob, and the whole service department showed real accountability and genuine care. That’s rare these days, and it’s why Bayside will always be my place for service and my next car.
I’ve trusted Bayside with my Jeep for the last 10 years,
I’ve trusted Bayside with my Jeep for the last 10 years, but this last experience showed me what real customer care looks like. When my check engine light came on and my radiator started smoking, I was already stressed and unsure if my lifetime warranty would even cover it. I towed the Jeep to Bayside, where Isabella welcomed me with a smile and immediately took control of the situation. She kept me updated every step of the way and within 24 hours had my radiator replacement fully approved through Mopar. Her energy, communication, and dedication made a stressful moment feel manageable. When I picked up the car, I noticed a few small things that weren’t right, which honestly surprised me after years of great service. That’s when Carlos stepped in. I didn’t even realize he was a manager at first. He just approached the situation with professionalism and genuine care. He didn’t just fix the issue, he made me feel heard and respected. He brought technicians over immediately, prioritized the remaining work, and followed through personally. Later, when I found a few minor cosmetic issues at home, they welcomed me back without hesitation. Carlos and Service Manager Bob Kennedy both made sure everything was handled properly and professionally. When I finally got my Jeep back, I was blown away! It felt brand new. Mistakes can happen anywhere, but what matters is how a team responds. Isabella, Carlos, Bob, and the whole service department showed real accountability and genuine care. That’s rare these days, and it’s why Bayside will always be my place for service and my next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that your Jeep Wrangler JK Unlimited felt brand new again after the radiator replacement and follow up fixes is wonderful. We’re glad our team guided you through warranty approval and stayed in touch at every step. Thank you for trusting us for the past ten years and sharing how the service department made things right.
I recommend Bayside to anyone looking for a vehicle
I recommend Bayside to anyone looking for a vehicle they’re just the best at it all.
I recommend Bayside to anyone looking for a vehicle
I recommend Bayside to anyone looking for a vehicle they’re just the best at it all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It means a lot that you recommend us to anyone looking for a vehicle. We’re glad the service on your Jeep Grand Cherokee met your expectations. Please let our team know if we can assist you again.
I have been dealing with Bayside Chrysler for over 10
I have been dealing with Bayside Chrysler for over 10 years and they have always had great service.
I have been dealing with Bayside Chrysler for over 10
I have been dealing with Bayside Chrysler for over 10 years and they have always had great service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service is on time and excellent.
The service is on time and excellent. Everything is done in a timely manner. Communication is great too.
The service is on time and excellent.
The service is on time and excellent. Everything is done in a timely manner. Communication is great too.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know how smoothly your Jeep Wrangler 4xe service went. Jay and our team are pleased the timing and communication met your expectations. We’re here whenever you need us.
This place is great!
This place is great! I was in and out. I love my new car. Rich was so helpful and made the process so easy. I would definitely get another car from him.
This place is great!
This place is great! I was in and out. I love my new car. Rich was so helpful and made the process so easy. I would definitely get another car from him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a pleasure to hear you enjoyed a smooth visit and are loving your new Jeep. Richard will be thrilled to know his assistance made everything simple. We look forward to helping you again whenever you need another vehicle.
The dealership is professionally and excellently run.
The dealership is professionally and excellently run. The service department is incredibly efficient and professional
The dealership is professionally and excellently run.
The dealership is professionally and excellently run. The service department is incredibly efficient and professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to hear you found our service department efficient and professional. Ensuring a smooth experience when servicing your Jeep Grand Cherokee matters to us. We look forward to the opportunity to assist you again.
Quick and easy , Rich is the best.
Quick and easy , Rich is the best. I’d definitely go back. Love my new car !
Quick and easy , Rich is the best.
Quick and easy , Rich is the best. I’d definitely go back. Love my new car !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad Richard made the process quick and stress-free. Enjoy your new Jeep Grand Cherokee and thank you for choosing us.
