Spence Chevrolet Buick GMC Cadillac

Reviews

Average Ratings

5.0
9 lifetime reviews.
  • Terrific Sales Approach

    I appreciated the honest straight-forward approach of James Sumner. There was no running back and forth, or insulting offers. He was fair and reas...


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    I appreciated the honest straight-forward approach of James Sumner. There was no running back and forth, or insulting offers. He was fair and reasonable so it was a pleasure to buy a vehicle from Spence and I will be recommending Spence to everyone I know!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Spence Chevrolet Buick

    Always have a good experience. People are friendly and go out of their way to help you.


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    Always have a good experience. People are friendly and go out of their way to help you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • BETTER THAN ANY DEALER IN TALLAHASSEE

    Great experience. Fast and easy. Not a pushy dealership like others in tallahassee.


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    Great experience. Fast and easy. Not a pushy dealership like others in tallahassee.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible service

    Christine in service department was terrible and her attitude is nothing short of inappropriate. Would never buy or use them in the future based o...

    Dealer Response

    Dear Reginald- We are very disappointed that you were not satisfied with your service at Spence. We would love to learn more about your experience...


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    Christine in service department was terrible and her attitude is nothing short of inappropriate. Would never buy or use them in the future based on her

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Dear Reginald- We are very disappointed that you were not satisfied with your service at Spence. We would love to learn more about your experience. We have a great team at Spence that cares about our customers but we always need feedback so we can provide a better customer experience. Please call and ask for Philip Park. Thank you very much for your review.


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  • Albany

    Drove from albany ga to purchase a vehicle they had listed, walked in for service no one helped until I walked in to a salesmen office. Test drove...


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    Drove from albany ga to purchase a vehicle they had listed, walked in for service no one helped until I walked in to a salesmen office. Test drove the vehicle I wanted, was available stated I would to make a strong offer for vehicle. I so stated they had any room to maybe add warranty to vehicle. salesman left out to speak with manager, after he came back he stated that they might be selling the vehicle to the managers bother in-law father.since I didn't want to pay full price. I left at that moment. Called salesmen later about how unprofessional That experience felt. He stated to me he assumed I didn't want it, but did re offer me the vehicle at full price if I came back. 2 days later flew to Akron Ohio Montrose GMC purchased better vehicle and much better price(.2013 XTS Prem certified )

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Spence Cadillac was a pleasure to work with!

    Our sales experience was excellent, James Sumner was excellent to work with. I would recommend these folks to anyone.


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    Our sales experience was excellent, James Sumner was excellent to work with. I would recommend these folks to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Amazingly Easy Deal

    Wow!!!! I can't express how awesome this dealership was. I was a car salesman, so I know just how tough buying cars can be. Found the car online, ...


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    Wow!!!! I can't express how awesome this dealership was. I was a car salesman, so I know just how tough buying cars can be. Found the car online, even negotiated my trade and James came back and sweetened my trade in to make the deal fit my parameters. No pressure, no hassles, no surprises or even any attempt to get me to spend more money than what we had negotiated. This is what a car deal should be like. Up front no gimmicks, just fair negotiations, and sticking to what each party agreed to. Drove 3 hours one way to do business and I will definitley look there first on my next purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent service, very satisfied with purchase

    One of the best dealership I ever purchased from, professional friendly staff. Willing to work with requests. Five stars all around.


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    One of the best dealership I ever purchased from, professional friendly staff. Willing to work with requests. Five stars all around.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best dealer car experience ever

    Really nice low key sales staff. Very happy with the deal and the process. Best prepped vehicle ever purchased, new or used.


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    Really nice low key sales staff. Very happy with the deal and the process. Best prepped vehicle ever purchased, new or used.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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