Mercedes-Benz of Columbus

New 877-400-1015 Dealer Website
Used 877-413-7192 Email Dealer
Service 888-461-9741

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Reviews

Average Ratings

4.4
Average based on 7 reviews
  • Wonderful!

    Our sales person (Serpil Adams) was there everytime we needed her over a process of months while we got our minds made up on what we wanted. She ...


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    Our sales person (Serpil Adams) was there everytime we needed her over a process of months while we got our minds made up on what we wanted. She is totally knowledgeable about her product and completely devotes herself in making sure her customers are completely satisfied. And as to recommending this dealership to others, we have and they have also bought a Mercedes from these fine people.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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  • bought GL 350

    Recently bought a GL 350 from this dealer. Gary St.Loius was excellent in finding and explaining the vehicle to my wife. He took all the time nece...

    Dealer Response

    On behalf us all of us at Mercedes-Benz of Columbus, thank you for sharing this great review about our dealership! We are thrilled that you enjoye...


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    Recently bought a GL 350 from this dealer. Gary St.Loius was excellent in finding and explaining the vehicle to my wife. He took all the time necessary and went to exceptional lengths to answer all of my wife's questions. Duane Hall sales manager was very professional and courteous and made every effort to make our experince pleasurable. Debbie Lewis in finance was very kind and had all paperwork as promised completed ahead of time. Good work guys. These are the people that make this particular dealership 5 star rated and the reason i will be back. I definitely would recommend this Mercedez dealer to anyone who wants to deal with honest professionals who will go to any length to make you the best deal. A.Malik

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    On behalf us all of us at Mercedes-Benz of Columbus, thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Gary, Duane, and Debi. We will be sharing your feedback amongst our team. Enjoy your new GL350 and please come visit us again soon!


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  • Hands down best car purchasing experience

    Amazing experience, excellent customer care, gorgeous new car! Thank you to Gary and Richard for being lovely people to work with.

    Dealer Response

    On behalf us all of us at Mercedes-Benz of Columbus, I would like to thank you for sharing this great review about our dealership! We are thrilled...


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    Amazing experience, excellent customer care, gorgeous new car! Thank you to Gary and Richard for being lovely people to work with.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    On behalf us all of us at Mercedes-Benz of Columbus, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Gary and Richard. We will be sharing your feedback amongst our team!


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  • Terrible experience, bad salesman and team

    Spent the last few weeks trying to purchase a GL320 from MB of Columbus. After 4 sales people that are completely clueless, web sites that have co...

    Dealer Response

    Mercedes-Benz of Columbus always makes every effort to serve our prospective clients. Our goal is to provide a no pressure experience, usable info...


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    Spent the last few weeks trying to purchase a GL320 from MB of Columbus. After 4 sales people that are completely clueless, web sites that have contradicting information about the vehicle, incorrect spec sheets sent to me and terrible follow up, I would highly suggest finding your Benz or vehicle somewhere else or this will really ruin your image of what a Benz purchase should be. Wasted way too much time and I can only hope you do not do the same.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Mercedes-Benz of Columbus always makes every effort to serve our prospective clients. Our goal is to provide a no pressure experience, usable information, and respect for time to customers as they E-shop. It is understandable to us that long distances from seller to potential buyers can provide challenges due to the customer not being able to physically see, drive, and inspect the vehicle. We are always open to customer feedback in order to improve our efforts.


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  • service was great !

    We were looking to buy an used suv and we found one and we love it for a week now !!

    Dealer Response

    Thank you for this great review! We look forward to your next visit!


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    We were looking to buy an used suv and we found one and we love it for a week now !!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for this great review! We look forward to your next visit!


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  • Best Customer Service Ever

    The most professional group of salesperson I have seen. The buying experience was smooth, no hassles, no pressure. It was a pleasure to do bussine...


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    The most professional group of salesperson I have seen. The buying experience was smooth, no hassles, no pressure. It was a pleasure to do bussines with them.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • great experience

    found this SUV through a 200 mile search, was contacted same day with info. We were not able to travel to dealership, so they offered to bring it ...


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    found this SUV through a 200 mile search, was contacted same day with info. We were not able to travel to dealership, so they offered to bring it to me. In a few days purchased the Vehicle. It was a very smooth transaction, the staff was very accommodating.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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