Mercedes-Benz of Columbus

Reviews

Average Ratings

4.6
135 lifetime reviews. Includes reviews of Mercedes-Benz of Columbus from DealerRater.com
  • Best Experience Yet
    November 15, 2017

    Absolutely the best buying experience I have ever had purchasing a vehicle. Currently I buy a new or certified pre-owned every two years for my wi...

    Mercedes-Benz of Columbus

    Hello guardian11, Making the car-buying experience as stress-free as possible for our customers is extremely important to our Sales Team. We appr...


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    Absolutely the best buying experience I have ever had purchasing a vehicle. Currently I buy a new or certified pre-owned every two years for my wife. This was my first time shopping in a Mercedes of Columbus but I will go back when its time for another new vehicle. The sales staff was amazing. They answered all my questions, while not placing any pressure on me to buy from them. It was a relaxed experience that allowed me to think about what I was doing and not rush to a decision. Thanks you Brittany for all the help and I'll see you in about 6 months for another Benz.

    Does recommend this dealer
    Mercedes-Benz of Columbus

    Hello guardian11, Making the car-buying experience as stress-free as possible for our customers is extremely important to our Sales Team. We appreciate your review and we appreciate you as a customer. Please reach out to us if you ever need anything.


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  • Great Deal on a like-new BMW
    November 15, 2017

    I worked with Bob Blauvelt who was extremely friendly and honest through the entire process. Even after the sale was complete Bob was always avail...

    Mercedes-Benz of Columbus

    Hi Tony1979, Thank you very much for your rating. Our salespeople are very serious about making our customers feel comfortable with their purchas...


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    I worked with Bob Blauvelt who was extremely friendly and honest through the entire process. Even after the sale was complete Bob was always available for any questions or concerns I may of had. I will definitely be returning to Bob and referring him to friends whenever possible.

    Does recommend this dealer
    Mercedes-Benz of Columbus

    Hi Tony1979, Thank you very much for your rating. Our salespeople are very serious about making our customers feel comfortable with their purchase. We appreciate you. Please reach out to us if have any questions, comments, or concerns.


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  • excellence
    November 14, 2017

    Thank you Tres for always having an excellent attitude, always maintaining professional guidance and assistance, I really appreciate your thoughtf...

    Mercedes-Benz of Columbus

    Hello lovely, We're happy to hear that you receive exceptional customer service whenever you come to the dealership. That's our goal. We apprecia...


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    Thank you Tres for always having an excellent attitude, always maintaining professional guidance and assistance, I really appreciate your thoughtfulness and understanding each time I need my car serviced, also thank you Lizzie for having a wonderful personality, with a very beautiful smile, thank you all so very much for your service.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Columbus

    Hello lovely, We're happy to hear that you receive exceptional customer service whenever you come to the dealership. That's our goal. We appreciate you as a customer. Please reach out to us if you ever need anything.


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  • Great Customer Service, Ask for Joshua
    November 2, 2017

    Joshua was very knowledgeable about the vehicle, even though it was not a Mercedes. I found the car on-line and called prior to visiting the deale...

    Mercedes-Benz of Columbus

    Hello fran63, We are glad to hear that you were happy with your experience with us. We aim to go above and beyond because we appreciate you. Than...


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    Joshua was very knowledgeable about the vehicle, even though it was not a Mercedes. I found the car on-line and called prior to visiting the dealership and one of the reasons I went to Mercedes-Benz of Columbus was Joshua. He was friendly and helpful. Joshua went above and beyond to make the experience enjoyable.

    Does recommend this dealer
    Mercedes-Benz of Columbus

    Hello fran63, We are glad to hear that you were happy with your experience with us. We aim to go above and beyond because we appreciate you. Thank you for taking the time out to write such a nice review. Please reach out to us if you ever need anything.


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  • Love Love Love Mercedes-Benz of Columbus
    November 1, 2017

    My husband and I had the absolute best buying experience! My husband and I had specific needs when we went in to test drive a car, after deciding ...

    Mercedes-Benz of Columbus

    Hello, Cwilloughby Congratulations on your new vehicle! We are happy to hear that you got exactly what you wanted. We appreciate you. Please reac...


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    My husband and I had the absolute best buying experience! My husband and I had specific needs when we went in to test drive a car, after deciding it was not the car for us, we left the dealership. Within 30 mins Brittany Hope called us with an exact match for our needs! We love Mercedes-Benz of Columbus. Thank you for helping our family dreams come true!!

    Does recommend this dealer
    Mercedes-Benz of Columbus

    Hello, Cwilloughby Congratulations on your new vehicle! We are happy to hear that you got exactly what you wanted. We appreciate you. Please reach out to us if you ever have any questions, comments, or concerns.


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  • G-Wagon purchase
    September 18, 2017

    Had an excellent experience buying a car out of state. Bought a 2016 G-Wagon. Car was as promised. Dealt with Duane who was very professional thr...

    Mercedes-Benz of Columbus

    Dear Gwagon, Thank you for taking the time to write such a positive review. We are thrilled to hear that you had a great car-buying experience wi...


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    Had an excellent experience buying a car out of state. Bought a 2016 G-Wagon. Car was as promised. Dealt with Duane who was very professional throughout the process.

    Does recommend this dealer
    Mercedes-Benz of Columbus

    Dear Gwagon, Thank you for taking the time to write such a positive review. We are thrilled to hear that you had a great car-buying experience with us. We wish you safe travels in your new vehicle. Please reach out to us if you ever have any questions, comments, or concerns.


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  • Waste of time, money and effort!!! Don't bother!!
    September 6, 2017

    The GSM was as insulting as they come. After almost 2 weeks of preparing my vehicle to be delivered and towed down to Mercedes-Benz of Columbus, s...

    Mercedes-Benz of Columbus

    Mercedes Benz of Columbus strives to provide great customer service. We realize that people have the ability to post reviews, and respect the righ...


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    The GSM was as insulting as they come. After almost 2 weeks of preparing my vehicle to be delivered and towed down to Mercedes-Benz of Columbus, spending money out of my pocket to have my vehicle towed over 124 miles just one way to be put in consignment, the vehicle arrives and when it wasn't to "their liking" I receive a phone call with insults about my vehicles condition, being hung up on, then basically told that they were doing this for us as a favor and that they never signed any contracts for consignment. I have the contract in hand as proof. "Doing me a favor"... Please... They were going to make 10% profit for consigning my vehicle when it sold. After I had explained that the funds of the sale of my vehicle were going to fund a SUV and help pay for my wife's cancer treatments, the GSM proceeds to tell me that he's a cancer survivor and had a rude tone in his voice like it didn't matter that my wife had cancer and was undergoing chemo. (Like he's heard this all before) Wow!!! Then he insults me with being a former GM and fixed operations director in the automotive business for almost 15 years. This guy has some freaking nerve. He denies receiving my car when it arrives, scares off the tow truck driver, talks smack about my car to the driver and lies about the present condition of my car saying that the passenger car door wouldn't open, when all he had to do was use the remote to simply unlock the door. Then he tells me that there's door dings, dents and scratches on both driver and passenger side door panels. Which there is not. before the car even left to go down to Columbus I took and sent almost 50 detailed photos and sent 3 detailed videos FULLY documenting the cars condition, service history, proof of celebrity ownership etc etc. They claim that my photos were deceiving. Lol. Too funny. Yeah, let me guess... I'm here to decieve you from Along anywhere between $3k-4K in profit that you're making off my car after 2 weeks of my money spent in prep, time and hard work. After my wife and I are completely dismissed. The GSM offered to have our vehicle towed back to us at the dealerships expense. That never happened and once again I'm out several hundred dollars for a huge waste of time. Don't let anyone ever insult you from this dealership. I have ALL THE EMAILS, RECORDED THE WHOLE PHONE CONVERSATION between the GSM and my wife and I, HAVE ALL THE TEXT AND CORRESPONDENCE BACK AND FORTH. They can say whatever they want to counter my response. But I ALONE have the proof of everything that transpired!!! So much for doing my wife and I a favor when your not the ones hundreds of dollars out of pocket and it's not your exotic car. Way to go! What a winner!

    Does not recommend this dealer
    Mercedes-Benz of Columbus

    Mercedes Benz of Columbus strives to provide great customer service. We realize that people have the ability to post reviews, and respect the right to do so. In so many ways, we learn how to improve through quality feedback from the public we serve. Our entire track record of reviews will hopefully provide an indication of how we take care of our customers.


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  • Experience with Angie
    August 10, 2017

    If you want to buy a Benz go to Angie. She's GREAT at what she does. I've bought many of cars, this was my best experience ever. The entire staff ...

    Mercedes-Benz of Columbus

    Thanks for such a great review, Akissea. We are proud to have a Sales & Leasing Advisor like Angie. Our Sales team makes sure they go beyond custo...


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    If you want to buy a Benz go to Angie. She's GREAT at what she does. I've bought many of cars, this was my best experience ever. The entire staff was amazing! Thanks Angie

    Does recommend this dealer
    Mercedes-Benz of Columbus

    Thanks for such a great review, Akissea. We are proud to have a Sales & Leasing Advisor like Angie. Our Sales team makes sure they go beyond customers' expectations. We are glad you car-buying went so well. Please reach out to us if you have any questions, comments, or concerns.


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  • Best car and sales experience
    August 5, 2017

    I found a car at this dealership that supported my needs and budget. I spoke with Brittney regarding the car and she was so helpful and willing to...

    Mercedes-Benz of Columbus

    Dear, Marion P.We appreciate you taking out the time to write such a positive review. We're happy to hear that Brittany and Debi took such good ca...


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    I found a car at this dealership that supported my needs and budget. I spoke with Brittney regarding the car and she was so helpful and willing to answer all my questions and concerns regarding my selection. Upon meeting her, I was truly blown away with the professionalism, knowledge and her genuine cares and concerns that I had!! The buying experience didn't just stop after my purchase, it has continue after the fact!! I highly recommend this dealership - Mercedes- Benz of Columbus, GA and Brittany for your next vehicle purchase!!!! I can't forget Debi Lewis who made the final process seamless!! Thanks again for Brittany and Debi!! Please make Mercedes- Benz of Columbus, GA your next car stop, you want be disappointed!! Don't forget to ask for Brittany Hope!!! Thank you, Marion

    Does recommend this dealer
    Mercedes-Benz of Columbus

    Dear, Marion P.We appreciate you taking out the time to write such a positive review. We're happy to hear that Brittany and Debi took such good care of you and that you were comfortable with the deal. If anything ever comes up, please give us a call or come see us at the dealership.


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  • Excellent experience. Very professional
    July 22, 2017

    We found a used jeep on car fax and called the dealership. From that moment the process was very easy and they were very professional. Our salesp...


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    We found a used jeep on car fax and called the dealership. From that moment the process was very easy and they were very professional. Our salesperson was Joshua Andujar, I would highly recommend Joshua. We will definitely use Joshua and this dealership again.

    Does recommend this dealer

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