Lindsay Volkswagen of Dulles

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Reviews

Average Ratings

4.9
1364 lifetime reviews. Includes reviews of Lindsay Volkswagen of Dulles from DealerRater.com
  • Lindsay VW and its stellar staff

    People are quick to complain and/or criticize, so I wanted to do the opposite and complement sales associate, Bob Derby, for accommodating me in ...


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    People are quick to complain and/or criticize, so I wanted to do the opposite and complement sales associate, Bob Derby, for accommodating me in searching for, locating a car that met my requirements. I was looking for a pre-owned Passat with a 5 speed manual transmission, in a specific colour, etc. I have searched online all over the country, and most VW sales people I connected with thought the request was ludicrous or they (unbelievably) did not know that the Passat was ever made with a manual transmission, and were adamant that I was wrong. Conversely, I received nothing but positive responses from Bob who kept me apprised all along the search process until the day he did get one in stock. From start to finish my car buying experience was smooth and pleasant. This is my second Lindsey VW car, I still have a 2009 Jetta 5 speed! The entire staff I dealt with from Jerry the GM, Blake the Pre-owned Mgr, to Mr. Bob Derby were wonderful. I will remain a loyal customer, and recommend this dealership and its staff to anyone interested in purchasing a Volkswagen.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bob Derby is the BEST!
    June 19, 2017

    I purchased a used VW Beetle back in November. It was my dream car. I worked with Bob Derby and he was great! I was 21 years old and shopping on m...


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    I purchased a used VW Beetle back in November. It was my dream car. I worked with Bob Derby and he was great! I was 21 years old and shopping on my own, as my husband was not able to come with. Bob treated me like his daughter and gave me all of the information I asked for. He was not pushy at all! he made sure I was comfortable with all of the numbers and did not try to take advantage of me and take all of my money. He was very nice and gave me any info I asked for, and tried his hardest to get me the best deal possible. He was so nice! He also kept contact with me over the next few months while they were working on registering my car in Ohio for me. He was very thorough and so helpful! I would definitely buy another car from Bob!

    Does recommend this dealer

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  • Bob Derby is the BEST!

    I purchased a used VW Beetle back in November. It was my dream car. I worked with Bob Derby and he was great! I was 21 years old and shopping on m...


    Show Full Review

    I purchased a used VW Beetle back in November. It was my dream car. I worked with Bob Derby and he was great! I was 21 years old and shopping on my own, as my husband was not able to come with. Bob treated me like his daughter and gave me all of the information I asked for. He was not pushy at all! he made sure I was comfortable with all of the numbers and did not try to take advantage of me and take all of my money. He was very nice and gave me any info I asked for, and tried his hardest to get me the best deal possible. He was so nice! He also kept contact with me over the next few months while they were working on registering my car in Ohio for me. He was very thorough and so helpful! I would definitely buy another car from Bob!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Customer Service from Sri
    June 19, 2017

    I would highly recommend Sri to anyone interested in purchasing a VW. He handled my inquiry about a Golf on Lindsay VW's website, and over the cou...


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    I would highly recommend Sri to anyone interested in purchasing a VW. He handled my inquiry about a Golf on Lindsay VW's website, and over the course of several days, he patiently handled my questions via email and phone about the car and its purchase price. In person, Sri was even more gracious, again going over numbers to ensure that I understood and was comfortable with everything and demonstrating how much he valued my business. There were no pushy sales tactics or false/implied promises. I would also note that Sri showed expert knowledge during our test drive of the exact Golf I planned to buy, and the experience was far more informative than a test drive I had on the same Golf model weeks earlier.

    Does recommend this dealer

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  • Great experience
    June 18, 2017

    The sales man and the dealership overall were very helpful and friendly. The experience was fast and easy. There were no problems during my visit....


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    The sales man and the dealership overall were very helpful and friendly. The experience was fast and easy. There were no problems during my visit. I would definitely recommend this dealer ship to others. Amazing experience!!

    Does recommend this dealer

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  • In and out in under 4 hours
    June 12, 2017

    My husband and I originally contacted Christian about a used truck. We were also looking to replace our van, so once we arrived at the dealership...


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    My husband and I originally contacted Christian about a used truck. We were also looking to replace our van, so once we arrived at the dealership we drive the truck, followed by three other vehicles. We were in no hurry, so all we did the first visit was take four vehicles on test drives. My husband corresponded with Christian throughput the next week. We decided to go back at the end of the week, ready to make a purchase. Within three and a half hours, we did another test drive and negotiated a good deal. Everyone we met at Lindsay was helpful, attentive, and low-pressure. That's exactly what we wanted.

    Does recommend this dealer

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  • Got 2 cars for (a) change
    June 9, 2017

    The buying experience was straight forward and smooth, buying 2 cars took a bit longer. Got a great deal on 2 cars and Alfonso makes the experienc...


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    The buying experience was straight forward and smooth, buying 2 cars took a bit longer. Got a great deal on 2 cars and Alfonso makes the experience a lot less painful. Everyone at Lindsay VW is professional and helpful.

    Does recommend this dealer

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  • Great Experience with Bob Derby at Lindsay VW
    June 6, 2017

    I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a ...


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    I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a diesel. I met with Bob Derby at the showroom which by the way was beautiful. I told him what I was looking for and he was tremendously helpful. He quickly identified 3 vehicles that fit what I was looking for. He showed me the vehicle that best fit my search and was very knowledgeable on all aspects of the car, including the engine, the transmission and all the options the car possessed. We went on a test drive and Bob again impressed me with his knowledge of the vehicle. With my prior research done, I knew that Bob knew what he was talking about. There was never any pressure placed on me to make a purchase. I was so impressed with the car and with Bob and his professional demeanor, I decided I was done doing research and I told him I wanted to move forward with buying the car. I can say that this was the best buying experience I have ever had purchasing a new car!!!!

    Does recommend this dealer

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  • Great Experience with Bob Derby at Lindsay VW

    I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a ...


    Show Full Review

    I went to Lindsay VW with idea of continuing my research on a new 2015 DTI Jetta that was recently released to sell. I have never owned a VW or a diesel. I met with Bob Derby at the showroom which by the way was beautiful. I told him what I was looking for and he was tremendously helpful. He quickly identified 3 vehicles that fit what I was looking for. He showed me the vehicle that best fit my search and was very knowledgeable on all aspects of the car, including the engine, the transmission and all the options the car possessed. We went on a test drive and Bob again impressed me with his knowledge of the vehicle. With my prior research done, I knew that Bob knew what he was talking about. There was never any pressure placed on me to make a purchase. I was so impressed with the car and with Bob and his professional demeanor, I decided I was done doing research and I told him I wanted to move forward with buying the car. I can say that this was the best buying experience I have ever had purchasing a new car!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Deb Gonzalez and whole team-First rate
    June 6, 2017

    I gave this 5 star due to the fact that I went to a dealer who is in the business of VWs!...but although I walked out with a used car (non VW), I ...


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    I gave this 5 star due to the fact that I went to a dealer who is in the business of VWs!...but although I walked out with a used car (non VW), I will be back (Arnold voice for effect) because of the people!

    Does recommend this dealer

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