Reviews
One stop shop!
For about four months I was shopping around for a reliable car for my parents. I noticednon their website they had a newer, very low mileage Chevy Aveo at a really good price. Called and set up an appointment with Alonzo to take a look at the car. He was very understanding of my schedule and the fact that my parents limited availability. Needless to say we drove off the lot in no time with a great car! The patience and experience he displayed put my parents mind at ease. Definitely will be doing all my future car buying with Alonzo Horn. Make sure you stop in today and see him for all your car buying needs!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Positive Customer Service Experience with Alonzo
Alonzo was great to work with! He really went above and beyond in the purchase of our truck. We would definitely buy from him again in the future! Thanks Alonzo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What I thought
They was nice and got back to me real fast gave good pictures of the vehicale that I was looking at
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jared was no help
Was in there 3 hours just to be told we couldn't trade in our 2014 ford focus st because our payments would still be $560 a month he didn't work with us on a price, he wouldn't fix the car he said it was going as is and we found out while trst driving it the turbo is just about to blow up on it. Watch out don't buy that lancer evolution from them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service
The dealers were very polite and honest. The dealer Orin Kochenderfer was very considerate and helped me find exactly what I wanted. The car I bought is great and I will be sure to come back next time I'm looking for another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2004 Jaguar XType
Great dealership experience. Alonzo bent over backwards to get me in the right car at the right price. Didnt take long to get things buttoned up and very flexible with my schedule. I'd recommend them for any car purchase you are considering.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Classic Bait and Switch Dealership
They leave ads up for "too good to be true" cars that they don't have in order to bring people into their dealership. I've called and told them how and why this is illegal several times but they continue to leave them on. And if they do have the car chances are it has a blown motor and they won't tell you until you drive all the way out to look at it. THIS PLACE IS SHADY! I REPEAT THIS PLACE IS SHADY! DO NOT EVEN GO THERE UNLESS YOU FEEL LIKE BEING SCAMMED!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Well done!
Very well done! The buying process was quick and painless. Everyone was nice and professional. I've purchased a total of 3 cars from them to date.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob Selbert
Bob Selbert is the man..he went above and beyond to get me into a truck..thanks bob..i would defiantly buy again from Bob..thank u
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ms. unsatisfied potential customer.
I called very interested in an older vehicle. Orin said he was actually finishing up with a customer and would call me back the next morning. Call never came! I drove over to the lot, saw the vehicle sitting in a puddle of water (on both sides). Seen many other vehicles that I would potentially be interested in; no one approached us! Not the kind of service we're interested in. Not willing to pay for service and beg for it too! Shame, shame, shame!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase