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AutoNation Subaru Arapahoe

(2,140 reviews)
Visit AutoNation Subaru Arapahoe
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 927-6053 (888) 927-6053
Used (866) 685-7613 (866) 685-7613
Service (877) 883-8455 (877) 883-8455

Reviews

(2,140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Arapahoe from DealerRater.

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Greeted at the door, good communication as to how long...

Greeted at the door, good communication as to how long I’d wait and nice waiting area. I was told clearly what Han been done and timing for next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Stephanie was very easy to work with. The writers are...

Stephanie was very easy to work with. The writers are courteous and friendly. I had to leave my car for 3-1/2 days since they found several things to fix under warranty, but they were thorough and did a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

The service was done quick and great. I am very satisfied...

The service was done quick and great. I am very satisfied with this service. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Ludmila, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Chris helped me when I had my car serviced recently and...

Chris helped me when I had my car serviced recently and he made it a pleasant experience. He was kind and knowledgeable and took the time to listen to my questions and explain everything to me. Thank you, Chris! And Autonation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Good communication on the warranty replacement of my...

Good communication on the warranty replacement of my Outback transmission from the Service Department staff

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Drive safe, and we'll see you on the road.

Personnel was professional and friendly. The waiting area...

Personnel was professional and friendly. The waiting area was clean and large enough so it wasn’t crowded either people. Also nice there was beverages.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and friendly experience. Great service and easy to...

Quick and friendly experience. Great service and easy to get in with no pressure and great waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

The service department is great! Got me in quickly for a...

The service department is great! Got me in quickly for a routine oil change. Staff was friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much again for your feedback! We hope you have a great day!

They took care of everything and let me know what I...

They took care of everything and let me know what I needed to do before I brought in the car. The rep was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

I was expecting a typical dealer service center...

I was expecting a typical dealer service center experience, both frustrating and expensive, being sold unneeded services and finding extra charges on my final invoice that were not disclosed. I was completely shocked, in a good way, by my experience at AutoNation Subaru Arapahoe and in particular, with my service manager Nick Bethlenfalvay. They earned my trust, and I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.