West German BMW

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
566 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 7, 2020

    Attention to cleanliness due to virus was tremendous. Service, as always was great and timely.

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    Came in for service or repair
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  • 4.0 out of 5
    July 5, 2020

    i like the video from the technician which shows what they inspected. Costs are a little high but the service is good and reliabile.

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    Came in for service or repair
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  • September 7, 2018

    Santo was very helpful. The receptionist at the Service Waiting Lounge was very courteous.

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    Came in for service or repair
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  • 5.0 out of 5
    July 5, 2020

    The process for having my recall serviced was extremely smooth. The staff was very pleasant and the service was exceptional. When the time comes for a... new BMW this will be the dealership I will work with.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 3, 2020

    What a great experience! The whole team at West German is awesome. I would highly recommend them! You will not be disappointed by their service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 26, 2020

    Service Tech and Gary Koval were very professional, friendly and helpful.

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    Came in for service or repair
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  • 5.0 out of 5
    June 26, 2020

    Great inspection service! Especially the greeter who took my car in and also returned my car

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  • 5.0 out of 5
    June 26, 2020

    Steve Pearlman was amazing. He did everything to get us in the right care, it did not work for us now, but we hope it will in the future.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 18, 2020

    Excellent representative Steve, great service, courteous and attentive

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  • 5.0 out of 5
    June 18, 2020

    The process of getting a loaner car and getting my car inspected was exceptional

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    Came in for service or repair
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