Lamb Nissan Chevrolet Cadillac

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.7
27 lifetime reviews.
  • Excellent customer service.

    After having many problems with the used car I bought from Lamb Nissan in Prescott,I was very concerned because the 15 day warranty had expired. I...

    Dealer Response

    Thanks for the feedback, Christine. We strive to provide excellent service to our customers at Lamb Chevrolet. We're happy to hear we've earned yo...


    Show Full Review

    After having many problems with the used car I bought from Lamb Nissan in Prescott,I was very concerned because the 15 day warranty had expired. I was able to work thing out with Toby and Leon,they found an SUV that was perfect for my needs.I would like to thank all at Lamb Nissan,customer service was excellent, and I would certainly recommend them to family and friends

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback, Christine. We strive to provide excellent service to our customers at Lamb Chevrolet. We're happy to hear we've earned your recommendation of our business! You really made our day today.


    Hide Full Review
  • Dearer Response to my request for information

    the dealers website misrepresented the car I wanted saying it was a 6 speed manual when the pictures clearly showed it to be an automatic. this ...


    Show Full Review

    the dealers website misrepresented the car I wanted saying it was a 6 speed manual when the pictures clearly showed it to be an automatic. this stopped me from going any further. then after this was made awares to the internet rep he still has not corrected the mistake on their website. He has even tried to contact me again as though he was not awares of our previous conversation about this issue.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Service

    My service advisor Richard Knight went out of his way to get my vehicle in and taken care of on very short notice. If not for his help I would ha...

    Dealer Response

    Robert, thank you for the awesome feedback! You're right, Richard is an asset to our Service Team and we appreciate all he does for us! We're very...


    Show Full Review

    My service advisor Richard Knight went out of his way to get my vehicle in and taken care of on very short notice. If not for his help I would have had to cancel a long planned recreational trip.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for the awesome feedback! You're right, Richard is an asset to our Service Team and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Best regards, Lamb Chevrolet Team


    Hide Full Review
  • good service

    straight info, no attempt to add service I don't want, honored cost quote even tho job took longer than expected.

    Dealer Response

    Hi John and thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank...


    Show Full Review

    straight info, no attempt to add service I don't want, honored cost quote even tho job took longer than expected.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John and thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook to catch the latest service specials. Best regards, Lamb Chevrolet Team


    Hide Full Review
  • Great overall experience

    Everyone was very helpful, friendly, and attentive! I feel like they went out of their way to make sure everything went good with my vehicle! Than...

    Dealer Response

    Shauna, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedic...


    Show Full Review

    Everyone was very helpful, friendly, and attentive! I feel like they went out of their way to make sure everything went good with my vehicle! Thank you so much to the service guys!!thank you Ken Comstock and Heath Jenzen:)The coffee and donut hit the spot as well:) thank you! Shauna Hoffman

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shauna, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ken and Heath went above and beyond for you; it is just an example of why they are such a great assets to our team. We will make sure they hear of your kind words. All of us at Lamb Chevrolet await your return. Please let us know how we may be able to help next! Best regards, Lamb Chevrolet Team


    Hide Full Review
  • Lamb Experience

    The personalized service we get. The original reason we even purchased 2 new trucks from Lamb was because of the service we received from Robert M...

    Dealer Response

    Thank you for taking the time to write about your experience with us, Jacquelyn! At Lamb Chevrolet, we work very hard to provide each of our custo...


    Show Full Review

    The personalized service we get. The original reason we even purchased 2 new trucks from Lamb was because of the service we received from Robert Manning in the service dept. We figured as long as they had employees like Robert, we would always be taken care of.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write about your experience with us, Jacquelyn! At Lamb Chevrolet, we work very hard to provide each of our customers with a personalized and outstanding experience. I am happy that Robert was able to take care of you. He is a great asset and we're thankful to have him on our team. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best regards, Lamb Chevrolet Team


    Hide Full Review
  • Service always excellent,staff friendly & helpful.

    Our Lamb Rep, Ken Comstock, has always provided excellent customer service. From getting us to the right "fix", securing a loaner car or to follow...

    Dealer Response

    Thank you for writing about your visit with us! I am happy to hear that Ken and Bill were able to provide you with the outstanding customer servi...


    Show Full Review

    Our Lamb Rep, Ken Comstock, has always provided excellent customer service. From getting us to the right "fix", securing a loaner car or to follow-up calls after service, Ken sees it through. Bill Tibbets in sales is pretty awesome too!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us! I am happy to hear that Ken and Bill were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our followers and likers. Best regards, Lamb Chevrolet Team


    Hide Full Review
  • Purchase of 3500HD

    We purchased a new 3500HD Chevy Duramax from the Lamb Chevrolet dealership here in Prescott. Our salesman was Jerry Aronovitch, and he was by far ...

    Dealer Response

    Shawn and Jackie, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We underst...


    Show Full Review

    We purchased a new 3500HD Chevy Duramax from the Lamb Chevrolet dealership here in Prescott. Our salesman was Jerry Aronovitch, and he was by far the best salesman we've ever had for any vehicle purchase, anywhere. We liked him so much, we went back the following week and started working a deal for my wife to trade her 4 Runner in on a new 1/2 ton Chevy truck. We will never go anywhere else to buy a vehicle ever again, these guys have our business for life.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shawn and Jackie, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lamb Chevrolet. Congratulations on your new 3500HD Chevy and the ton truck too! We are very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Jerry's sales excellence is always consistent and I'm glad that your experience with him supports that. We can't wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Best regards, Lamb Chevrolet Team


    Hide Full Review
  • Larry Starling

    I have a Cadillac CTS and have always used Lamb's for service. Robert, the service rep that I go through, has always been very good, honest and p...

    Dealer Response

    Larry, thank you so much for the wonderful review of your experience at Lamb Chevrolet. Robert is one of the best at his career and your review is...


    Show Full Review

    I have a Cadillac CTS and have always used Lamb's for service. Robert, the service rep that I go through, has always been very good, honest and professional. I'll continue to use Lamb's for my service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larry, thank you so much for the wonderful review of your experience at Lamb Chevrolet. Robert is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Best regards, Lamb Chevrolet Team


    Hide Full Review
  • Lamb Chevrolet Service Department

    Mr. Manning and your service department did, as always, an excellent job. They are to be commended for their efforts.

    Dealer Response

    Robert, we appreciate your kind words. We feel our service department is what makes Lamb Chevrolet special. Reviews like yours help us to make sur...


    Show Full Review

    Mr. Manning and your service department did, as always, an excellent job. They are to be commended for their efforts.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, we appreciate your kind words. We feel our service department is what makes Lamb Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Lamb Chevrolet Team


    Hide Full Review