New 888-337-9071
Used 888-337-9065 Email Dealer
Service 888-337-9084

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
134 lifetime reviews.
  • Used Car Purchase

    Purchased a used ATS from John Bearden , Sales Representative and Scott Alton, Pre-Own Manager - process was professionally handled and expedited ...

    Dealer Response

    I've worked with John and Scott for a long time, and look forward to many more years to come. Thank you for your business and kind words! - N...


    Show Full Review

    Purchased a used ATS from John Bearden , Sales Representative and Scott Alton, Pre-Own Manager - process was professionally handled and expedited in an efficient manner. Car needed some minor detail performed and dealer was agreeable to comply with all requests. Met Bryan Dover, Service Advisor who worked with me and took care of all issues. The entire staff I interacted with was and continues to be totally professional and demonstrate true concern that I as the customer am truly satisfied - and I am.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I've worked with John and Scott for a long time, and look forward to many more years to come. Thank you for your business and kind words! - Nelson


    Hide Full Review
  • Sales

    Scott gave us excellent customer service. He went above and beyond to help us find the right CTS for us. He stayed overtime to work through the pu...

    Dealer Response

    Thank you! I enjoy working with Scott as well. Thank you for your kind words and for taking the time to write a review. - Nelson


    Show Full Review

    Scott gave us excellent customer service. He went above and beyond to help us find the right CTS for us. He stayed overtime to work through the purchase after our work hours. Scott Levine and Andrews Cadillac plus their entire team are an amazing and first class sales people. They made the purchase a very smooth and easy process from beginning to end . We will recommend anyone to Scott at Andrews.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! I enjoy working with Scott as well. Thank you for your kind words and for taking the time to write a review. - Nelson


    Hide Full Review
  • Great Dealer

    Great dealer. Smooth buying process. Easy to get in touch and great follow through on their part. Very helpful but not "overly" helpful.

    Dealer Response

    Thank you! - Nelson


    Show Full Review

    Great dealer. Smooth buying process. Easy to get in touch and great follow through on their part. Very helpful but not "overly" helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! - Nelson


    Hide Full Review
  • Kevin Guthrie

    I was very pleased with the courteousness and professionalism Kevin Guthrie displayed as he paired my phone after I had a new battery installed in...

    Dealer Response

    Thanks Kevin! - Nelson


    Show Full Review

    I was very pleased with the courteousness and professionalism Kevin Guthrie displayed as he paired my phone after I had a new battery installed in my XTS last week. Sharon M. Fisher

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Kevin! - Nelson


    Hide Full Review
  • body shop

    Mark Moyer was a true professional and kept me informed of all issues while repairing my car. The finished repairs were exceptional- would use de...

    Dealer Response

    Thank you! - Nelson


    Show Full Review

    Mark Moyer was a true professional and kept me informed of all issues while repairing my car. The finished repairs were exceptional- would use dealer repair shop again. Great experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! - Nelson


    Hide Full Review
  • Paulette Rich

    I always have a good experience with Andrew's Cadillac. People are alway eager to help and make things easier for their customers.

    Dealer Response

    Much appreciated. - Nelson


    Show Full Review

    I always have a good experience with Andrew's Cadillac. People are alway eager to help and make things easier for their customers.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Much appreciated. - Nelson


    Hide Full Review
  • Cadillac Service at its best!

    The service department treated me with respect and took care of my minor issue within minutes. Great service at a great place to buy a car.

    Dealer Response

    Thank you for your kind words! - Nelson


    Show Full Review

    The service department treated me with respect and took care of my minor issue within minutes. Great service at a great place to buy a car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! - Nelson


    Hide Full Review
  • Not the best experience I've ever had

    To start with, when we walked up to a service adviser we were left standing for at least 5 to 10 minutes while she talked on the phone w/out any k...

    Dealer Response

    I'm sorry it wasn't a great experience. If you need to contact me so we can get things back on track, please give me a call at 615-373-3800. Tha...


    Show Full Review

    To start with, when we walked up to a service adviser we were left standing for at least 5 to 10 minutes while she talked on the phone w/out any kind of greeting or an I'll be with you in just a moment. Didn't start us out w/warm fuzzy feelings I can tell you. It took a long time for the repair and service. When we did get the car back it was supposed to have been washed. It was actually dirtier that when we left it - very dirty water spots ALL over the car! We had to wash the car immediately upon arriving home. I appreciate having the car washed after service but it should not leave the car dirtier than when we started.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    I'm sorry it wasn't a great experience. If you need to contact me so we can get things back on track, please give me a call at 615-373-3800. Thank you for your feedback. - Nelson NelsonAndrews@AndrewsCadillac.com


    Hide Full Review
  • 2016 ATS V Lease

    Very Knowledgeable (Scott Levine) sales staff and management. Not only of their own cars but of the competition (BMW M & MB AMG). The best deal wi...

    Dealer Response

    Thank you! - Nelson


    Show Full Review

    Very Knowledgeable (Scott Levine) sales staff and management. Not only of their own cars but of the competition (BMW M & MB AMG). The best deal within a 300 miles radius. Most importantly, is the service and attention to detail in the car delivery and set up.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! - Nelson


    Hide Full Review
  • Clint

    Classy people and always consistent on the Cadillac side

    Dealer Response

    Thank you! I think you will really like our recent website update. - Nelson


    Show Full Review

    Classy people and always consistent on the Cadillac side

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you! I think you will really like our recent website update. - Nelson


    Hide Full Review