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Reviews

Average Ratings

4.6
Average based on 10 reviews.
  • Great Experience!

    Found vehicle on the internet, 2003 Honda Element. Contacted Marshall at Tom Leis Auto to get information about vehicle. Made an appointment to te...


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    Found vehicle on the internet, 2003 Honda Element. Contacted Marshall at Tom Leis Auto to get information about vehicle. Made an appointment to test drive on the following Saturday. After my test drive and agreed upon final purchase price, I drove it home. Purchase was for my daughter and I wanted to know I was buying a mechanically sound vehicle. Vehicle was in great condition. Very pleasant experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    Had a great experience. The customer service was great. Out of all the car lots I looked at cars at this place was definitely the most comfortable...


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    Had a great experience. The customer service was great. Out of all the car lots I looked at cars at this place was definitely the most comfortable and the easiest to work with. very nice people and never once felt pressured from them to buy one of their cars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience!!!

    I recently bought a Jeep Grand Cherokee from Tom Leis Auto Sales and could not be happier!!! They are knowledgeable, honest and easy to work with!...


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    I recently bought a Jeep Grand Cherokee from Tom Leis Auto Sales and could not be happier!!! They are knowledgeable, honest and easy to work with!! I was able to buy a great car at a great price. The whole experience was easy! I love my car and would recommend Tom Leis Auto Sales for your next car purchase!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • NOT A GOOD EXPERIENCE

    NOT A GOOD EXPERIENCE! I recently purchased a vehicle (Honda) from Tom Leis and here I am 9 days later paying out of my own pocket for repairs! Th...

    Dealer Response

    We regret that our customer has had this experience. At the time of purchase we gave the customer a 30 day/1000 mile powertrain warranty, which co...


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    NOT A GOOD EXPERIENCE! I recently purchased a vehicle (Honda) from Tom Leis and here I am 9 days later paying out of my own pocket for repairs! They were not willing to do anything or help in any way. I understand its a used vehicle and anything can happen but just expected a little more out of these guys. Will NOT be going back!!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We regret that our customer has had this experience. At the time of purchase we gave the customer a 30 day/1000 mile powertrain warranty, which covers motor and transmission, not the repairs that were apparently found necessary. The vehicle was bought with 125,000 miles and by Kentucky Law, sold As-Is. We have been in business for over 30 years and strive to provide top quality vehicles to our customers but unfortunately sometimes,not often, unpredictable things happen which are out of our control. We are confident that at the time this car was sold it held to our high standards of quality.


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  • Run Well & Last Long

    All the cars we've bought from Tom Leis Auto Sales have run well for many years. Tom is a fair and honest businessman. You get what you pay for wi...


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    All the cars we've bought from Tom Leis Auto Sales have run well for many years. Tom is a fair and honest businessman. You get what you pay for with Tom. One of the seven cars we bought from him has over 300,000 miles on it and is still going! If you need a new vehicle, go see Tom on Grinstead Drive, tell him what you can afford and want, and he'll find it for you! I don't even need to wish you good luck!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great, friendly and reliable service

    I have been a customer of Tom's for decades and they have always provided the most professional customer service. I also think they do their very ...


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    I have been a customer of Tom's for decades and they have always provided the most professional customer service. I also think they do their very best to provide a good value for the cars they sell. I would and have recommended them to many friends and family and we will continue to come back when we need new cars.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • VERY SIMPLE

    VERY NICE GROUP TO WORK WITH. Set time, drove the car, bought the car. Very simple


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    VERY NICE GROUP TO WORK WITH. Set time, drove the car, bought the car. Very simple

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Smooth Sailing

    I was researching Subaru Outbacks and found one here. The car was in great shape. The interior was super clean (a few small parts were missing but...


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    I was researching Subaru Outbacks and found one here. The car was in great shape. The interior was super clean (a few small parts were missing but no big deal), exterior had next to no scratches, and best of all the car mechanics were all running like new. I was sold. Next came the buying process. The dealer that worked with us was was super nice. He wasn't pushy at all and was able to answer any concerns we had about the car. I did the paperwork and was out the door with my new Outback in no time. If you're looking for a small dealer with a big heart for customers, this is your place!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • 5 stars isn't enough

    Wonderful experience at this dealer. Helpful, but never pushy. Got a great car at a great price. I would definitely shop here again.


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    Wonderful experience at this dealer. Helpful, but never pushy. Got a great car at a great price. I would definitely shop here again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Amazing

    The perfect used car buying experience. No hassle, no used car salesman attitude. Honest, easy going, laid back, enjoyable car shopping atmosphere...


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    The perfect used car buying experience. No hassle, no used car salesman attitude. Honest, easy going, laid back, enjoyable car shopping atmosphere. I bought a Honda Accord Wagon from Tom Leis and will tell everyone I know about how great of an experience they provided. If you are shopping for a used car and don't want the hassle, you absolutely have to put this dealer on your list. PS... the car is great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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