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Reviews

4.4
17 lifetime reviews.
  • Not pleased.

    I would not recommend doing business with this auto dealership. My wife and I bought a truck with them and we were very unsatisfied with the outco...


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    I would not recommend doing business with this auto dealership. My wife and I bought a truck with them and we were very unsatisfied with the outcome of the transaction. It took them 2 months to paid off our trade-in. Also, it took them 3 months to give us the title. I couldn't drive the truck for a month because it wasn't registered because I didn't have the title. Lie after lie on when they would give us the title, we finally decided to hire an attorney. It was then when they decided to mail us the title. Do not buy your car here if you want to avoid problems.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Professional Service; Recommended Car Sales

    For prospective buyers: This is a family-owned and family-operated business that serves as both a car maintenance/repair shop and a dealer, though...


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    For prospective buyers: This is a family-owned and family-operated business that serves as both a car maintenance/repair shop and a dealer, though they hire a few employees, including Steve, who, for my purposes, served as a car salesman. Overall, the customer service was, in confirmation of many of the other reviews I read prior to my business here, very good and very professional. However, I have not purchased a car from a dealer before, so I do not have comparative value to offer. Nevertheless, I would recommend working with King's Quality Auto Sales. I tried to barter the price of the car down, but their only price adjustment was marginal, at best, on the claim that they were already loosing money on the listed price in order to clear inventory and restock for the new year. There is, of course, a chance that the number they showed me for which they purchased the vehicle was manipulated to back this up, but there is no proof of that, and their demeanor was otherwise professional. I ended up purchasing the car even without substantial negotiating power based on the quality of the car, the quality of the business, and the warranty offered (see their website). I had a few complaints/concerns about the car after a test drive (noise in engine, wheels needed alignment, gas gauge fluctuation), all of which they addressed for me prior to final payment. Please note that I purchased the car two days ago, so I do not have any followup comments, and hope that I will not need any (aka, warranty claim)!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Exceptional Customer Service

    I recently purchased a jeep wrangler from Kings. I had called ahead to check to see what was available and Bob was more than willing to help me fi...

    Dealer Response

    We appreciate your business and look forward to serving you in the future with all of your vehicle needs. Thanks, Kings Quality Auto Sales


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    I recently purchased a jeep wrangler from Kings. I had called ahead to check to see what was available and Bob was more than willing to help me find what I needed. Bob even picked me up from the airport while my vehicle was being serviced. You do not see that kind of customer service much any more. I was so impressed with my experience with this dealer that i recommended them to my family who also bought a car from Kings.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate your business and look forward to serving you in the future with all of your vehicle needs. Thanks, Kings Quality Auto Sales


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