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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Took my car to service dept Monday morning at 8 am...

Took my car to service dept Monday morning at 8 am warranty job never heard from anyone until I went back Thursday, I guess cash sales jobs take priority over warranty jobs , but at least call the customer back or email or text message or smoke signal something geeze ! Horrible customer service here !!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had my.Rogue towed 2 weeks ago amd when I cleaned the...

I had my.Rogue towed 2 weeks ago amd when I cleaned the inside of my car I noticed corrosion on the radio bezel. I am.the only driver and it is not visible from the driver side. When I wiped down with my microfiber cloth the corroded pieces came.of and now it shows. I was contacting a detail service and a technician from autozone amd they both agreed with me that it was a swipe from a solvent contamination. I am not.someone.to make.things up. Nobody entered my car and I watched.the.tow.truck.driver. he never entered my car. They denied this. I know that someone.messed.with the dials. This is the second.time were they take.no responsibility. I lobe my car and.baby it. But I won't buy another Nissan. I am ready for a.new vehicle and this experience definetly helped make my choice. I will be happy with a Toyota or a Honda. Less searching for me

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience at Nissan was outstanding thanks to Sara...

My experience at Nissan was outstanding thanks to Sara she greeted me was very knowledgeable and her smile was contagious what started as an ok morning turned out to be a great day thank you Sara .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a Toyota tundra and my sales person was Edgar he...

I bought a Toyota tundra and my sales person was Edgar he went above and beyond well he had to do and I will recommend him to anybody on the next vehicle purchase I give this man a five star rating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service and it was quick too. All employees were...

Great service and it was quick too. All employees were so nice and helpful. I got the car I wanted and with the payment I wanted too. I will definitely be sending people there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing Service!!

My experience at Nissan has been by far the best!! From the moment I walked in the lot Anayeli greeted me and my family, she asked me what I was looking for I told her and she instantly knew what Car was best for me, Sure enough I ended up leaving with a beautiful Nissan Altima SR with a GREAT DEAL!! Anayeli is such an amazing sales person with an amazing sense of humor! She explains everything to you with detail, answers all your questions doesn’t rush through the sale or make you feel pressured at all to make a decision. Even after purchasing your vehicle she still goes out her way to help you out if you have any questions regarding your car! I highly recommend Ana if you’re looking into purchasing a vehicle at Nissan she will give you a amazing deal and you will not regret it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Nice costumer service, and always very helpful.

The oil change job was very quick and efficient. I liked how Nissan checked my car for any other needs besides what has been done. Very dependable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer service

Ariel has been my service guy for almost 2 years and I am more than happy with the customer service he provides. He is knowledgeable, professional and ready to explain anything I don’t understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Helpful

Great salesman, good customer service. OVERALL great atmosphere!! The place is clean. Helpful people. They give you the best deals. Very informative and salesman got good sense of humor!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Everyone is every informative and customer friendly. Great service! I will keep taking my car in to keep it in good standing for a long time. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.