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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Amazing service with employee going above and beyond

It was a rough first day, but I figured everyone had bad days. The next two visits in a week were really good. Ariel did an amazing job communicating and explaining what needed to get done and answered all my questions, always with a smile. Mag in service also offered help when he saw I was there. Don (the van driver) is always polite, has great conversations, and drives very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Katy. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

Great Service

I was very impressed with the customer service experience I am very happy with my new car purchase & working with Randy was great, he provided exceptional service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Regmaster. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

Bad service

Took my van for service they didn’t check my fluids my coolant was low never check my air filter I checked myself it was really bad they rotate the tires and left them under inflated with the low pressure lite on terrible service

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service, great people!

I have never had a bad experience at Bakersfield Nissan. They are so friendly and so efficient! I always get in quickly and get exactly what I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Keene. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

They Never disappoint!!!

Always get great service! I always go with Victor and he never disappoints. Always very helpful and attentive(: Get amazing deals every single time and are just amazing at what they do.... the free Starbucks is a bonus!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ale_Salvador. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

RICHARD WAS GREAT AND VERY HELPFUL

RICHARD PULLED UP MY VEHICLE HISTORY AND WENT OVER PREVIOUS REPAIRS AND SET ME UP FOR SERVICE AND WAS VERY HELPFUL AND POLITE THANK YOU RICHARD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Loyalty. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

Excellent Services

Greeted professionally and customer services was great, asked if there was anything else that was needed to be done whichs they care about the customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Richard. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

Opinion

Tuve un excelente servicio puedo siempre recomiendo a mis amigas que vengan a hacer si mantenimiento a la nissan es mejor hsy mas seguridad para el cliente y es satisfactorio

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Emmacano. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

Loved it love it loved it.

My experience purchasing a vehicle with Martha was a really nice one. I got a discounted car with low interest and low monthly payment. Very happy with excellwnt customer service love you Martha!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Marco. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

Life savers!

I was in town on business when my car started making a very disturbing noise. Raul was able to squeeze me in, check it out, and get me back on the road in just a few hours. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Debra. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team