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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Quick and painless

I really enjoyed my most recent experience of purchasing a car. I’ve purchased many cars and I always remember having to be in the finance office forever just trying to finish and draw up paperwork. Not the case this time. Definitely a good group of professionals, my Sales woman was Martha Q. She was great, very helpful and respectful and bilingual (came in very handy for my mother) . I appreciate the time and effort they put into helping us purchase our next car. Definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Aidakove. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your Nissan of Bakersfield Team

Fast and accommodating service

Jesus Talamantes got us in quickly and our car’s issue was resolved in a very timely manner. He was professional throughout and he kept me updated on the status of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jake. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

it's all good

Very kind and helpful. Love your service department employees! Although, when I signed up for the shuttle, the fall failed to put my space number in the computer, which made it difficult for the inbound shuttle driver to find me at home. Really loved the Outbound Courtesy shuttle driver by the name of Don. He introduced himself and made us all feel welcomed and that we were all as important as the next person. The Inbound Courtesy driver did not introduce himself, nor was he friendly He wasn't very patient either... frustrated with the construction and traffic on White Lane & Akers and would mash the gas pedal unnecessarily.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Kristen. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

Good job

Good job lugar buen ambiente buen equipo un poco tardado pero mientras esperas tienes todas las comodidades para hacer de tu estancia un lugar cómodo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rocio. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

Quick service

Ariel Rubio is awesome!! I called him to let him know that I had a problem with my truck. He told me to bring it in. Next day it was fix. He gets the job done! Thank you Ariel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Reyes. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team

Transmission job

Very fast, professional and straight forward, handled repair and rental efficiently. I would not purchase a vehicle at Nissan of Bakersfield as the finance and sales staff are not honest and straightforward, but the service department gets kudos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Rgundersheimer. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Satisfied

Been coming here for 18 years and never had a bad experience. Everyone is always friendly. Service work was done to our satisfaction. Look forward to our next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Katie. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team

Very friendly an professional ..an got my van done in a time

My van broke down 3 times an know its running great . it needed a ton of work done an was done in a timely manner. Jesus always returned my phone calls an always explained the cost an maintenance needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Armando. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

They were nice, great, and helpful.

The service was great and we got the price we wanted for the car. We traded in our old car and got the price I expected and the salesperson Sergio Castillo was wonderful and awesome. The men from finance were nice and helpful as well. I now know where to go to buy a car later on in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ontivero. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team

Service visit

The custom service I was met with to fix previous issues was met with a quick response and dealt with accordingly. The representatives were very apologetic and helpful in making sure everything was taken care of. I left with a better experience than the previous one I had had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

M.Candolita. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team