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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 10:00am to 7:00pm
Service hours:
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Appt vs walk in

Appt was great except for the 2 Hour I got there same time non scheduled customer and he left before I did. Is it even worth having an appt!?!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sloz11790. Thank you for sharing your experience with us. Your review has been shared with our management team. Excellent service and professionalism is of extreme importance to us, so we're disappointed to hear about your experience. We value your business and please don't hesitate to call us if you'd like to discuss them greater detail. Sandra Pleitez spleitez@nissanofbakersfield.com Tel (661) 847-4111

Pleasant experience

This place provides great service. I had to leave my car at the service center but I was provided with a rental. A good experience overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lalaesme11. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team

Good service, bad actittud

The service was good like always.I was I had Miguel Higarreda ,servido my car.He has. not particularly rude, but hedefinitely NOT friendly more like cold.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

Great service. Took my car in for a rattling noise. The wait was long but it was Friday. Usually those days are busy. But overall good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kristian. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

Friendly Service Personnel

It was my first time there and they took my truck right in. Gave me a ride to work then came back and got me when the truck was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Astegall. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team

Excellent customer service

As soon as I pulled up for service, I was greeted with excellent customer service by Richard. It was a busy day and there was a very long wait but I was assured I can have a shuttle home and back to the dealership when my car was ready. Richard called me as soon as my car was finished and assured me everything was fixed and my car was in perfect condition. He was professional and his customer service was excellent, thank you so much Richard for getting my car back on the road even sooner than expected. I will be back at Nissan for my next service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Msepeda. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team

22,000 mile service for Rogue Sport

I had a major maintenance with complimentary check on everything. It was so complete and I asked them if they would please vacuum out the interior which usually isn’t done and they spent extra time on getting off the dog hairs. There were lots of folks working there and everybody willing to assist.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nlraddue. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. We value your business, we look forward to doing business with you again in the near future! - Your Nissan of Bakersfield Team

Smooth

I went and Crisopia the srvs assistant manager assist me and he was so good with his team he took care of me and my care this was easy and smooth I highly recommend Nissan of Bakersfield They are professional and easy to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Client. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team

Excellent service

First of all I have a great customer service. Great deal for a part I needed and they offered me transport to my house while they did the work on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Joanna. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team

Amazing great outstanding

I want to thank Oscar for going out of his way to help me to Get MY FIRST RIDE on his day off .He made it HAPPEN. FIRST TIME BUYING A CAR.... I WOULD HIGHLY RECOMMEND OSCAR AND THE NISSAN TEAM FOR MAKING IT HAPPEN.. Made me feel Welcome and very comfortable. THANKS AGAIN.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Edgar. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit. Your Nissan of Bakersfield Team