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Nissan of Bakersfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)
Visit Nissan of Bakersfield
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (661) 412-0194 (661) 412-0194
Used (661) 412-0165 (661) 412-0165
Service (661) 412-0332 (661) 412-0332

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,226 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Bakersfield from DealerRater.

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Lack of honesty

I took my car in for an oil change and the person who helped me said that they did a routine inspection and everything look good . Stated that the transmission pan was damaged and had a light leak , I made an appointment to return in a weeek for the leak . When I picked up my car they then said the screws were just loose and they tighten them again he said they did the routine check everything looked good including filter that it had light dust but would be fine , soon as I got home I checked it myself and it was filthy enough to need a change . Why lie or be dishonest on you checking on if it’s something so simple ?? Obviously now doubt I even got an oil change . I regret paying for extra warranties and service when it’s not even been done !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Alma, Thank you for taking the time to tell us about your service experience at Nissan Of Bakersfield. We appreciate your feedback since it helps us improve our dealership experience. As the Customer Service Representative of Nissan Of Bakersfield, I am sorry to hear that your service experience was less than truly exceptional. We would like the opportunity to address your concerns. Please feel free to reach out to me by replying via email at desiree.ornelas@nissanofbakersfield.com or calling me directly at (661) 835-8600 ext.2325. Sincerely, Desiree Ornelas Customer Service Representative Nissan of Bakersfield (661) 835-8600 ext.2325

Awesome staff.

The sales man, David, was great. He was patient and kind. Helped me to feel comfortable with my decision. We are very happy with our purchase. We appreciate sales men like him. He is definitely a vital part of your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First car purchase

I wouldn’t choose a different place to buy my very first car. This place was extremely helpful and will guy more cars in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Great deal not a lot of back and forth. No nonsense negotiations with the manager Mr Garcia i would go back and purchase my fourth Nissan from this dealership again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil Change

Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this go around, I appreciate that he acknowledges people who he has helped out before and goes out of his way to say hi. He is the reason I will always come back in the future for any service on my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I love ur he way they treat me here at Nissan of Bakersfield

Juan Medina is the best. He is one of the reasons I keep coming back to Nissan and I love Nissan's. I love the sales team and the service does a great job. Thank you!! Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loved my rep

Our rep was fantastic he’s wasn’t pushy or arrogant like some car salesmen can be he understood our needs and wants and took his time helping us understand everything involved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service every time I go it’s quick

Fast oil changes and they even wash your car after you get services done ! Nissan is then best and there staff give 100% customer service !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very quick and professional,

Very happy and I requested vehicle drop off and it was done and services completed .detail I guess they don’t vacuum or clean inside not to happy about that ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good see

Great staff, helpful when we took our car in. We appreciate the hard work, we just didn’t like when they said that our warranty wouldn’t cover if we didn’t bring it in to dealer for service. I’m sure it should cover all no matter where we got service because we have service records.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.