Reviews
Write a reviewCourteous and Friendly
Hadn’t purchased a vehicle from Nissan and the experience was enjoyable. Staff was friendly and knowledgeable- no pressure tactics . Followed up in a way that was comfortable and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast and simple
Went to get an oil change and I had a great customer service really felt like they care about there customers! Ariel was great would definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Disappointed
They broke one of my brake lights. I still haven’t gotten a call to go replace the light. I’m dissa ppointed because I’ve been coming here for every service and this is the first time I have a bad experience.
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Awesome
Raul was great thanks for all his help. The service department needs a better phone communication system..almost impossible to reach anyone on the phone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ariel is great
Ariel goes above and beyond in the service dept. I manage a fleet of 52 Nissans, he always takes care of our Nissans and appreciate that!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Nissan experience
I had gone to near by dealerships and was basically ignored because we were wearing jeans and a teeshirt. Juan Medina is the reason we purchased at your dealership he was attentive, knowledgeable and immediately asked us if we needed any assistance. I have been in charge of many people during my 25 years I. The Marine Corps , Juan would definitely be a great leader a deserves a promotion and raise!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
The service was great as always. They kept me updated about what was going on. Would not go anywhere else. Thank you guys for the great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job
Recommend Richard Gattenji to everyone. Awesome politeness and made it a friendly atmosphere. I’ll look for him every time I go there now. Richard ricks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maintenance
As always I get the best service every time I go there. I will always be coming to nissan of Bakersfield for service. They always treat me great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good customer service and polite
Very good customer service and honest and courteous everyone very friendly and helpful.. enjoyed the service definitely recommended to friends and family! Have reasonable prices
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
