Reviews
Write a reviewEfficient and accommodating
The salesperson was very informative, had a great personality and was helpful with any questions I had. I would highly recommend them to anybody.The price was very reasonable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JOHNNIEMADRON. This is the type of experience we love hearing about! We sincerely appreciate you taking time out of your day to let us know that Martha provided you with service that exceeded expectations. We look forward to your next visit and look forward to doing business with you again in the near future! Your Nissan of Bakersfield team
Berry good
Excelente trabajo esplica todo bien y me alludo a entender todo aserca de mi carro y es muy buena bendedora yo la recomiendo a todas las personas para que ballan con ella
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tania,azul223. Nos da mucho gusto saber que tuvo una muy Buena experiencia con Martha, en Nissan de Bakersfield la satisfaccion de nuestros valiosos clientes es nuestra prioridad. Muchas felicidades con su Nuevo auto. Aqui la esperamos en su proxima visita.
Oil change
I never have to wait, they are courteous.the work is always good,my car is clean. Time is very important to me I am always in a hurry, but I still want the job done right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
cwegman. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
Service Representative was great!
The service representative was knowledgeable and efficient. He asked all the right questions to help diagnose my problem. Picking the car up was not so great. By 4:00, No one called us to let us know the car was ready. When we picked up our car we were told one of our issues was not addressed, "we didn't hear anything wrong". So apparently I get to live with a noisy fan or bring it back in. To end on a positive note, all our other service needs were taken care of.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
rstarr316. Your feedback is greatly appreciated. I am sorry to hear about the communication issues on our behalf. At Nissan of Bakersfield, we continuously strive to improve as a business, and reviews like yours help us learn more about the areas in which we need to progress. Delivering fantastic customer service is our top priority. Sandra Pleitez (661)847-4111 spleitez@nissanofbakersfield.com
Amazing and fast
This advisor helped me with my car a few different times. He made sure to get me the best price and keep me updated. He also made sure it got done extremely fast because I had somewhere to go. Rudy took the time to actually explain to me what was wrong not like other dealerships and didn’t make me feel dumb for not understanding at first. I always go to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Alexzandrea1229. Thank you for your feedback! We're so glad that you enjoyed your experience with us and that the lounge and service exceeded expectations. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Always great here
Always a great Service here. this is my 3rd car I have gotten at this dealership, works are always friendly and quick to help. Will be coming back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
pjyanez01. Thank you for your feedback! We're so glad that you enjoyed your experience with us and that the lounge and service exceeded expectations. We appreciate you taking the time to review us and we look forward to doing business with you again soon! Your Nissan of Bakersfield team
Excellent service from Victor Ramirez
I was very satisfied with the service provided by Victor, he was able to accommodate to all my needs. The whole process was very fast I didnt have to wait too long, he quickly set me up with a rental and kept me up to date on my vehicle’s status. My car was ready that same week which was very surprising to me since it was in there for a transmission replacement, I work at a dealership myself and based on what I see at work I was expecting the job to take at least two weeks. I will definitely be back for my regular services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
maribelmartinez1990. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team
Highest level of service
As soon as I drove into the service department, I was welcomed by Richard Gathenji who greeted me with a smile. He was very thorough in explaining the process as well as the work performed. He was very professional had a calm demeanor and extremely helpful. I will gladly recommend to my friends and return when additional service is required. The car wash was an added treat to my service. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
botita64. We sincerely appreciate you taking time out of your day to review Nissan of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your Nissan of Bakersfield team
Very pleased
I went in with a mind set of what i wanted and how much i could afford my payments to be and i left with just that. They worked with me to get my paymets to where i wanted. Isidro martinez was very helpful plesant and just all around great guy. If your looking to buy hes the guy to go to. Everyone there was great. Left very happy and recomend nissan to anyone looking to buy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jolenejbrown. We're so glad that we could help you find a great deal on your car! Thanks so much for taking the time to review us and we look forward to doing business with you again soon! -Your Nissan of Bakersfield team
Welcomed
I immediately felt very welcomed and was attended to quickly. Very nice atmosphere and got the help I needed. I would gladly return in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
bcasillas2220. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!