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Reviews

2.6
Average based on 5 reviews.
  • Great Experience

    In 2008 my wife was looking for a good luxury used car. Several friends had recommended Kar Smart as being an honest, reputable lot with high qual...


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    In 2008 my wife was looking for a good luxury used car. Several friends had recommended Kar Smart as being an honest, reputable lot with high quality cars. We found that to be the case. Mr. Spears let her test drive a number of cars with no pressure. In fact he steered her away from a good BMW that would not have been suitable for her. My wife bought a 2006 Mercedes E350 4-matic with 32,000 miles.. The car was cleaned up and serviced upon delivery. We have not had any problems with the car and its condition was exactly as represented by Mr. Spears. 5 years later, we now have 121,000 miles and have not had any significant repairs, just regular maintenance performed by a local Indy garage. In the past 5 years I have kept in touch with the Spears family, getting service advice. They remember you and know their vehicles inside and out. Always give good referrals on where to take the vehicle for needed repairs. I have referred a number of friends to them, who have also purchased vehicles from Kar Smart. All have had the same experience. Don't know about the others posts concerning bad experiences, as mine has been favorable.. They are Used Car dealers whose business is to sell cars. My advice, buy one still under factory warranty. If it is passed the warranty period, then get an independent inspection. Kar Smart has been around Lexington, KY for a long time with an A+ BBB rating. Cheaters in the high end car market don't last too long, so they must be doing something right.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • STEER CLEAR!

    I strongly discourage purchasing a vehicle from this car lot. My wife and I bought a 2005 Honda Odyssey from Kar Smart only to have the transmissi...


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    I strongly discourage purchasing a vehicle from this car lot. My wife and I bought a 2005 Honda Odyssey from Kar Smart only to have the transmission give out 2 weeks later. The car fax was clean, but our certified Honda mechanic was able to tell that it had been in at least one wreck and that the passenger door had been replaced. When I asked Tony about it later, he was extremely rude on the phone. Also, two months later, we still had not yet received the tag, title, and registration. If you want a positive experience, steer clear of Kar Smart.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • STEER CLEAR!

    I strongly discourage purchasing a vehicle from this car lot. My wife and I bought a 2005 Honda Odyssey from Kar Smart only to have the transmissi...


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    I strongly discourage purchasing a vehicle from this car lot. My wife and I bought a 2005 Honda Odyssey from Kar Smart only to have the transmission give out 2 weeks later. The car fax was clean, but our certified Honda mechanic was able to tell that it had been in at least one wreck and that the passenger door had been replaced. When I asked Tony about it later, he was extremely rude on the phone. Also, two months later, we still had not yet received the tag, title, and registration. If you want a positive experience, steer clear of Kar Smart.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?

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