Used Car Superstore of Lisle

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Reviews

Average Ratings

3.0
Average based on 6 reviews
  • Terrible Experience

    Went to review a car here. First the sale rep lied about the price, quoted way over list price. I guess he saw 2 women & thought he'd get over. W...


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    Went to review a car here. First the sale rep lied about the price, quoted way over list price. I guess he saw 2 women & thought he'd get over. When we got the key to test the car wouldn't even start. In the end the car was dud that barely made it through the test drive. The salesman was completely rude & never tried to assist me after.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Totally satisfied.....

    In my search for a car, I dealt with three separate dealers. After looking at vehicle(s) at the first two, there was absolutely no followup re ano...


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    In my search for a car, I dealt with three separate dealers. After looking at vehicle(s) at the first two, there was absolutely no followup re another car. Mani at the Used Car Superstore was the only one of the three who clued into what I was looking for and called my back - once to look at two other cars...and then again with three good choices to choose from, drove all three and found "the One". It was a good experience and the credit goes to Mani Lozano. When I buy anything, I read reviews. I noted several disgruntled car buyer reviews for the Superstore, however buying a car - new or used - is a partnership with responsibilites on both sides. Ultimately no salesman beats you over the head or makes the final decision for you when you buy ANYTHING. New cars come with a warranty; purchase a used car it's up to you to assure its longevity by either taking it to a mechanic before finalizing a deal or picking up a warranty to cover any eventualities. Bottom line, take responsibility for your decisions...and, if you're in the market for a newer car....hurry up. Mani plans on retiring soon.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Complete waste of time

    I called this dealership and talked to a sweet-voiced liar named Julie. I conversed with Julie about a car I was interested in, and mentioned that...


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    I called this dealership and talked to a sweet-voiced liar named Julie. I conversed with Julie about a car I was interested in, and mentioned that because of the great distance between me and the dealership (I live in Green Bay, WI), I was willing to put a deposit on the car to hold it until I could come look at it later in the day (it is a 3 hour drive). Julie was wonderful and said she would place the car on hold so I could come and look at it. I arranged a ride down to the dealership and found the car I wanted parked in front with a couple of people giving it the rundown (open doors, obviously had taken it for a test drive, checking everything out). I asked to speak to the salesman Julie had told me was "expecting me", only to be told that he was out. I managed to talk to one of the other weasels and got a test drive, but was told upon arriving back at the dealership that the car was sold, because the other couple "got here first". Thanks for lying to my face, getting my hopes up, and then wasting 7-8 hours of my time to go look at a car that was sold before I even got there. Don't expect anything from these snakes and you will still be disappointed.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • LEMON SELLER!!!!!

    Sold us a car and the transmission went out after three months. They told us there is nothing they can do since we didn't buy a warranty.


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    Sold us a car and the transmission went out after three months. They told us there is nothing they can do since we didn't buy a warranty.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Disappointed

    They offered a good deal on a vehicle on line. I wanted it before even seeing it. I had to work then drive a few hours to get there. All psyched u...


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    They offered a good deal on a vehicle on line. I wanted it before even seeing it. I had to work then drive a few hours to get there. All psyched up to buy. The night before they had sold it. I would have been willing to wire a deposit had they told me someone else also wanted it. Didn't even give me heads up. Haven't heard a word from them since.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • Didn't get to them, But

    We did make it to their dealership but it was great that they contacted us to save a long trip because the Jeep we were interested in was sold the...


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    We did make it to their dealership but it was great that they contacted us to save a long trip because the Jeep we were interested in was sold the day before. We may be looking gain in late summer and have them on the top of our list to start with.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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