Car Barn, Inc.

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    October 28, 2013

    They held the car for me without a deposit! When I arrived from Boise, ID I found that some of the items wrong with the car had not been mentioned on the... phone.They had just said that it was rough in a few areas and not a perfect Vette. For example someone had locked the drivers door and they could not get it unlocked. They had not mentioned that the car could not be locked. They did fix the door so I could use it on the drive home. They also gave me $500 off the asking price when they had told me in advance that the price was not negotiable. On the drive to Boise, however, we learned that the tires were dry rotted. (I should have noticed this before I bought the car but did not) We were fortunate that we noticed the low rear tire before it blew (the sidewall was very hot). They said that the car did not leak, however when I got home and washed it I noticed a 1/4" gap in the rear window where water can pour in. I also found a major leak in the differential seals (major puddle of lube on my driveway that I could not see on their gravel lot). All in all it was a good experience but the car will cost me allot more that I had planned.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to write a review for us. My apologies again for the lack of info you were given on the phone. The weird bit is that desp...ite that gap (that honestly I did not notice) we had a couple of weeks of heavy rains and never found water in the car. Glad you got home alright and I hope you end up enjoying the Vette.

  • 5.0 out of 5
    August 5, 2013

    Communication was strictly via email for the first week or 2. After that there was a couple phone calls, none of them initiated by Car Barn. There was... no pressure to buy. They even held the truck for me (drove from Southern California to Colorado) without a deposit. Once we got to the dealership, the truck was ready to go (minor mechanical glitch that they immediately took care of), test drove, checked it out, then did the paperwork. Total time minus glitch was about 1 hour. They are efficient, professional, friendly, and I would recommend them to my mother. Great doing business with you Kevin.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert, Thanks so much for the glowing review. It was great meeting you and your family. I really appreciate your patience with the glitch in the br...akes. I hope you continue to enjoy your truck.

  • June 6, 2014

    This unassuming lot may not be the most eye catching, but inside you will find genuine people providing excellent service to those who stop in. Kevin was... great to deal with. He has a no pressure, helpful attitude that only comes from years of experience in doing what you love. Sharon stuck around late and was happy to pitch in and helped us get out of there in an hour and a half from pulling onto the lot . Howard is a wealth of good advice but perhaps none better than 'Friday Night is Date Night' ;) So if you need a vehicle and are on the fence about whether to take the trip, have confidence that the team at Car Barn will provide a no pressure approach to earning your business. They certainly earned mine and I will check there first the next time I need a vehicle even if it means a repeat of the 13 hour round trip that I embarked on yesterday.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the awesome review! It was nice to meet you and working with you was a very pleasant experience. I hope we can do business again in the f...uture! Kevin and the Crew at Car Barn.