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4.9
762 lifetime reviews. Includes reviews of J & M Automotive from DealerRater.com
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  • Best of the Best...

    I found J&M after deciding with my wife it was time for a new vehicle. I went to another local dealership, but was not greeted in a friendly manner, s

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    o I left and just happened to drive past J&M. When I entered the dealership, I was greeted and asked if I needed help. I stated I was not sure and maybe just looking at some potential options. I sat down and spoke to Brad (hands down the best salesperson there) and described our financial situation along with our current level of need. Together we located the vehicle that fit my desire and needs and took it for a test drive. When we got back to the dealer, he asked if it was something I liked. Initially, I was hesitant because I was not with my wife and didn't want to make the final call without consulting her. Brad asked us to come back in and discuss this potential vehicle. After a few days, we came back in and spent some time with Brad. He eased my wife's concerns and answered every question we threw at him. After not being able to get approved at all these other "guarenteed approval" places, Brad saidlet's give it a shot. Not only did we get out of our old vehicle, but the one we purchased did not increase our montly payment drastically. We were able to get more car for the same money montly. Ken and Brad were awesome to deal with and very easy to work along side. I would recommend this place to ANYONE looking for a quality used car. J&M truly is a pleasant car buyers experience. When everyone else said no, they said yes. They have earned our business again, defintely.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    This place was fantastic, very easy going, constantly trying to find whats best for you! They made my experience pleasure. I always recommend J&M auto

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    motive

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  • Great car experience

    My experience was a smooth one. I haven't bought a car in 11 years, so I wasn't so thrilled to go through the buying experience to say the least. Ste

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    ve's approach made me feel comfortable. He made the process very easy and the transition smooth.

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  • Great experience

    Sue was my salesperson and a great pleasure to work with. She was very helpful and knowledgeable of the vehicle I was interested in. I would recommend

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    dealing with J & M to my family and friends.

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  • I had a well-rounded experience at J&M.

    My experience with J&M was great. My salesman Brad was extremely helpful with any questions or concerns I had. The few thinks I asked of him, he fulfi

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    lled in a timely manner. It was a very pleasant experience and I would recommend them to others!

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  • The best

    Everyone is super friendly and helpful. Definitely not a dealership that try to push sales that only benefit them. Will be honest and straight up with

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    you.

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    Does recommend this dealer

  • Great car buying experience!

    Everyone was a pleasure to work with!Our salesman Steve Magura was great! Knowledgeable and friendly! Would recommend them highly! Will buy there agai

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    n! A breath of fresh air in the car buying business!

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  • grear experience!

    Highly recommend this friendly and no pressure dealership. They are hard working and look out for their customers in a very timely manner and are prof

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    essional

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  • Great experience

    having never purchased a used car before this was a great (and much better than expected) experience. They are not high pressure sales people who lea

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    ve you feeling like somehow they're taking advantage of you. They are knowledgeable about their product. They are patient and take time to explain things. Once we decided on a car, they took a $300 deposit (unlike other places which demanded at $500 deposit). They processed our paperwork and the pick up was relatively quick and definitely painless. Sue is a great salesperson, she seems to know her stuff and she's very caring. Steve did the paperwork swiftly and was very thorough. Overall we are very pleased and would definitely purchase from here again.

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  • Found what i wanted

    was heartbroken my Honda odyssey bit the dust - I wasn't ready to give it up - found a great town and country at J&M it looked brand new - has a lot o

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    f miles but I have no doubt I will get a good life out of - I am in my happy place

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    Does recommend this dealer

J & M Automotive
756/820 New Haven Road Naugatuck, CT 06770
Used (203) 490-4937
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