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The staff at Ray Skillman Shadeland was great. Finally a car dealer that's not super pushy. I took a car for a test drive on a Thursday evening, but... they didn't have the exact model I wanted on the lot that night. There was no pressure to sign any paperwork or make any commitments without seeing the exact car I wanted to purchase. I went back after they let me know the car was on the lot and it was much the same. The sales staff was very courteous and helpful without trying to guilt me into buying (which has happened at other dealers and makes me walk right out the door). I was pleased with the finance experience as well. Overall a great place to buy a car.
I did end up buying another vehicle before I actually had a chance to visit Ray Skillman, so I only had phone and e-mail contact, but they were very informative... and kept in touch with me.
Enjoyed buying a new car from start to finish. Everyone was incredible and I drove home in a new car in less than 2 1/2 hours.
My sales lady, Kyla, was the best. I recommend her if you want a no nonsense experience. She focused on what I wanted, was knowledgeable about the options... and features and also the current financial incentives. She made my experience seamless even though I wanted a couple of aftermarket add ons. She never dropped the ball and made herself available to answer any questions anytime no matter how silly. Great experience - love my car!
A day ago I went to have an alignment done on my van Kia Sedona found out that the tires was so bad I shouldn't have been driving on them but thank God... that the people at Kia dealership knows their stuff got the problem taken care of and I'm back on the road.¿
I really appreciated how easy Kevin made the car buying experience. I was extremely anxious about the whole thing and he was laid back enough to help me... get through the stress of buying a new car.
Fred was a great salesman. THE dealership was willing to deal and be fair. No one tried to sell or show me something I was'not enterested in! They went... and got the car I wanted.
Brett at the Kia dealership went the extra mile for us. He searched a whole day looking throughout the midwest for the exact vehicle we wanted. He made... shopping easy for us. Buying a car was a pleasure.
Chip Osborn was the worst salesman I've ever met. He claimed that he never received an email of my pay stub when I clearly sent it. He mouthed off to me... and as a customer looking for a vehicle I was shocked. He left without saying a word and I immediately left the facility.
it wad good and alsome servise. The sale person was very helpful .