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Reviews

Average Ratings

4.5
Average based on 45 reviews.
  • Top notch customer service

    I recently purchased a vehicle from this dealership. The expirence from viewing the car, financing and post purchase customer service was out stan...


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    I recently purchased a vehicle from this dealership. The expirence from viewing the car, financing and post purchase customer service was out standing. Not only did I get a great deal on my vehicle Mo continued to service the car for issues found after I drove it off the lot. Auto merchants also took care of an issue a month after I had the car in my possession. Mo was under no obligation to do this but he truly means it when he says I want a happy customer. Go buy your next car from this dealership and talk to Mo. No one will pressure you to buy a car. However when you make the decision they will stand by you. It's good to know that there people who till value customer service and will go out of their way to ensure they have a satisfied client. I recommend Mo and auto merchants too anyone wishing to purchase their next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Terrible experience and customer service

    Connected with this dealer through cars.com and then exchanged some emails with Ara. I scheduled a time and day to look at a very specific car. I ...


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    Connected with this dealer through cars.com and then exchanged some emails with Ara. I scheduled a time and day to look at a very specific car. I arrived and they told me the car was given out as a loaner. I was very upset that I drove all that way for nothing. Took my business elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very helpful, low pressure

    Although I didint purchase a car, the staff was very helpful and non-pressuring. I would definitely purchase a car from here in the future.


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    Although I didint purchase a car, the staff was very helpful and non-pressuring. I would definitely purchase a car from here in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Too good to be true? Nope, it's for real

    Found them online through GEICO's car buying service after my son's car was totalled. Needed a car in a hurry. Found a 2010 Honda Civic with a fre...


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    Found them online through GEICO's car buying service after my son's car was totalled. Needed a car in a hurry. Found a 2010 Honda Civic with a free Carfax which indicated the car was perfect. The price and mileage seemed too good to be true but fortunately it was for real! There was no picture of the car on the website or else somebody would have scooped it up before I did. Drove about 50 miles to see it, drive it, and buy it. No sales pressure. Easy buying experience. No attempt to sell me unwanted "extras" in the closing process. Very satisfied customer and I would highly recommend them. Not the largest selection but whatever is in stock seems to be top notch!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Outstanding Experience!

    Outstanding Experience! The sales rep Lisa was amazing. She really listened to what I was looking for and made sure every vehicle I test drove met...


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    Outstanding Experience! The sales rep Lisa was amazing. She really listened to what I was looking for and made sure every vehicle I test drove met my requirements. Once I found the right vehicle Lisa made everything easy and seamless. I never felt overwhelmed. Best experience ever!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding value and superb customer service.

    We received absolutely outstanding service on the purchase. They made the whole process so easy and were their customer service was outstanding. W...


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    We received absolutely outstanding service on the purchase. They made the whole process so easy and were their customer service was outstanding. We had driven a long way to go see the car, but we were not disappointed in any way.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great salesman, very professional

    I purchased a 2011 Mercedes C 300 from them in January 2015. I love it! Tommy is the best salesman I've ever dealt with! I know where I'm going fo...


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    I purchased a 2011 Mercedes C 300 from them in January 2015. I love it! Tommy is the best salesman I've ever dealt with! I know where I'm going for my next vehicle purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Professional, courteous, fast, accomodating!

    I was in the market to replace my tired old, high miles Sonata with a newer model. I shopped the metroplex for a while and did not find that combi...


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    I was in the market to replace my tired old, high miles Sonata with a newer model. I shopped the metroplex for a while and did not find that combination of the right deal, the right vehicle, the right personality. No problem, because I was not in any hurry, and I leisurely continued my research and kicked some tires here and there. But when I walked into Auto Merchants Inc, it was from the start a professional, courteous, fast and accommodating experience. The inventory was impressive; the energy of the folks encouraging; the deal honest and straight forward, and some concerns in my mind set at ease. I was in and out in less time than it took me to transfer stuff from my old car to the new one before I drove off. It has been a pleasant experience, and I look forward to meeting up with these guys again soon to get a little professional 'tinting' done on the car as well, I definitely recommend them to help you find what you're looking for.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchasing Review

    Easiest purchase I have ever made. I am a senior woman and have bought all my cars on my own. I had researched my vehicle for 2 days. I went to se...


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    Easiest purchase I have ever made. I am a senior woman and have bought all my cars on my own. I had researched my vehicle for 2 days. I went to see their Prius, was able to take it to my mechanic and NO ONE in the DFW area could match or come close to their price. It was missing its floor mats so they bought me new Toyota brand mats and in less than a week, I had the car home. There was absolutely NO PRESSURE on their part. They may not have much of a selection for the car you want, but what they do have will go FAST.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • happy customer

    bought Nissan Leaf from them - good experience, nice calm people.


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    bought Nissan Leaf from them - good experience, nice calm people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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