Dealer on Cars.com since February 2013
|Sales||10:00 AM - 4:00 PM|
|Mon||9:00 AM - 7:00 PM|
|Tue||9:00 AM - 7:00 PM|
|Wed||9:00 AM - 7:00 PM|
|Thu||9:00 AM - 7:00 PM|
|Fri||9:00 AM - 7:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Sun||10:00 AM - 4:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
For a straightforward purchase transaction, we all know that we end up spending way too much time at the dealership. My sales associate was helpful i...n getting a lot of the paperwork ready to go before I arrived to sign and take delivery, which saved lots of time and made the process pain-free.
Thank you for sharing, Albert! It's great to hear you had a wonderful car buying experience with our team. Congratulations on your new vehicle! Sincer...ely, Land Rover Mission Viejo
My only concern was having to pay for a second ignition key for the vehicle that I was purchasing. They only had one key available, so I had to purc...hase another key. Just a suggestion, Land Rover Jaguar Mission Viejo you are a reputable dealership, when you are selling a vehicle you should have two keys for the potential buyer.
If you need a car ask for Jeff Helbling. He was very helpful . The facility’s were nice and everyone there was nice. Along with the cars.
17 lifetime reviews of the Service Department.
I bought new Evoque 6 months ago. The eco mode stopped working. Got an appointment and have an email & voicemail confirming appointment. When i arrive...d, they claimed that i did not have an appointment. Scott later explained that they have different computer systems when you book the appointment vs. when you actually arrive to the appointment. They took the car, 3 business days later nothing was done and Scott flat out told me that he does not know when it will be ready minimum one week he hopes. How long does it take to do minor work on a new car (a month?!?!?!) The work needed would not take more than 4 hours per his estimate but he cannot get a technician to look at the car. APPARENTLY THEY ARE UNDERSTAFFED AND CANNOT FIND MECHANICS FOR LUXURY CARS. Moreover he thinks that they work too much and will not open on saturdays to alleviate the back log. he added "we are not a Toyota or Honda...Well if toyota opens on a saturday and give me back my car in 4 days instead of 8 days than yay to Toyota...Please learn from them He told me that all the other dealers in the area are even more back up and my car would just sit in their lot as well. He said that if i took the car i would just have start the clock again with the car sitting in the lot!!! HERE IS A GROUND SHATTERING NOTION, HOW ABOUT HAVING CLIENTS COME IN WHEN YOU ARE READY TO WORK ON THEIR CAR... this service has the worst lack of coordination and organization that i have seen. This is a new car i dare not imagine what will happen when it is a bit older. save yourself and your money. save yourself from the aggravation of condescending service. IT IS VERY SAD BECAUSE THE SALES REP WHO SOLD ME THE CAR AT THAT DEALERSHIP WAS SWEETHEART BUT THE SERVICE SIDE is beyond terrible.
Hi Nadia, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to im...prove. We would like the opportunity to address your concerns. Please reach out to us directly at email@example.com when you have a chance. Thank you, and we look forward to hearing from you.
As we've come to expect, the service here is excellent
Hi Judy, we're happy to have provided you with such a positive experience! Thanks for your great comment! Sincerely, Land Rover Mission Viejo
$45 and up*
Oil, Filter Change
$95 and up*
Wiper Blade Replacement