Jaguar Land Rover Mission Viejo

New 866-694-1138 Dealer Website
Used 877-770-7969 Email Dealer
Service 888-968-3455

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Reviews

Average Ratings

4.4
Average based on 41 reviews.
  • Great services, Clean facilities

    We bought our car new in 2011, no pressure and very friendly. The waiting area is always clean, great coffee and a glassed room with toys for chil...


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    We bought our car new in 2011, no pressure and very friendly. The waiting area is always clean, great coffee and a glassed room with toys for children to play while the parents wait. The service department is always nice and helpful, we never take our car anywhere else. The car is always done when they say or sooner.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer Service is missing.

    This dealer is a joke, especially for one selling high end vehicles. Land Rover should be embarrassed.

    Dealer Response

    Hi James, Your feedback concerns us and we are interested in learning more about your experience. Please email us at marketing@hornburg.com so we...


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    This dealer is a joke, especially for one selling high end vehicles. Land Rover should be embarrassed.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi James, Your feedback concerns us and we are interested in learning more about your experience. Please email us at marketing@hornburg.com so we can further discuss your concerns in detail. Sincerely, Jaguar Land Rover Mission Viejo


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  • Good experience overall

    I was buying a pre-owned car. The initial contact with the internet sales person was quick and easy. Then I was transferred to a salesperson (R...

    Dealer Response

    Hi there, Thank you so much for the review and sharing your feedback with us. We are happy to hear that you had a positive experience and that So...


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    I was buying a pre-owned car. The initial contact with the internet sales person was quick and easy. Then I was transferred to a salesperson (Ronnie) who offered a price he ultimately couldn't meet which left me feeling misled. I called the internet sales and explained the frustration and a sales manager followed up quickly. We did the deal right away and Soheil Golchinfard helped me out. He was great, even stayed late to finish the deal. So, overall it was a pretty good experience. As with most places, I'd say it just has to do with the connection you make. If you work with Soheil, I think you'll have an awesome experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi there, Thank you so much for the review and sharing your feedback with us. We are happy to hear that you had a positive experience and that Soheil was able to find you the perfect vehicle. We appreciate the opportunity to serve you and congratulations! Best Regards, Jaguar Land Rover Mission Viejo


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  • great service

    the staff was helpful and friendly was a nice experience


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    the staff was helpful and friendly was a nice experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • pleasant atmosphere

    basically good. representative was attentative and helpful


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    basically good. representative was attentative and helpful

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mission Viejo Jaguar Service

    Excellent experience. The service person was friendly, informative, and did what he said he would do in a timely manner. What more could you ask for?


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    Excellent experience. The service person was friendly, informative, and did what he said he would do in a timely manner. What more could you ask for?

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The salesman contacted me immediately. 4 stars

    The salesman was very helpful and kept in contact until I made a decision.


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    The salesman was very helpful and kept in contact until I made a decision.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Awesome Car Buying Experience

    Purchased a Jag from Gabe. He went the extra mile to secure the car I wanted from another location. Walked me through the process and was very att...


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    Purchased a Jag from Gabe. He went the extra mile to secure the car I wanted from another location. Walked me through the process and was very attentive. I wanted a certain deal and was able to achieve it at this dealership! No so with the one near my house as they just had no inventory. He stayed in contact the whole time and went to bat for me. Great vehicle selection at this dealership. Thanks Gabe for the positive car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mr. Elms

    Absolute exceptional service from this facility, Your service department is not very good at communicating so unfortunatly i had to call for help....


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    Absolute exceptional service from this facility, Your service department is not very good at communicating so unfortunatly i had to call for help. I got ahold of the manager Scott who went out of his way to help my brother get hi vehicle done and on the road. he and his wife were visiting and were stuck i must say Scott helped them out and even loaned them a car to drive. We will be back to buy. looking forward to the new SUV Jaguar coming. thank you guys very much for helping my family

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
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  • Wonderful Experience

    This was a very pleasant buying experience. The salesman was extremely well informed and patient in showing me all the features of my Jaguar auto...


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    This was a very pleasant buying experience. The salesman was extremely well informed and patient in showing me all the features of my Jaguar automomile. He followed up with me numerous times to ensure all my questions were answered and I was comfortable and happy with my purchase. The facilities at this dealership are beautiful! I highly recommend this dealership and Brian Cameron as your salesperson.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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