Jaguar Land Rover Mission Viejo

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Reviews

Average Ratings

4.5
53 lifetime reviews.
  • Another great service

    As we've come to expect, the service here is excellent

    Dealer Response

    Hi Judy, we're happy to have provided you with such a positive experience! Thanks for your great comment! Sincerely, Land Rover Mission Viejo


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    As we've come to expect, the service here is excellent

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Judy, we're happy to have provided you with such a positive experience! Thanks for your great comment! Sincerely, Land Rover Mission Viejo


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  • Joe/husband

    paying with check in full no finance and still took 2 1/2 hours. Just bought another car and only took 20 min.

    Dealer Response

    Susan, we really appreciate your feedback. We'll be sure to share your comments with our team as we're always looking to improve. Thanks, again! E...


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    paying with check in full no finance and still took 2 1/2 hours. Just bought another car and only took 20 min.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan, we really appreciate your feedback. We'll be sure to share your comments with our team as we're always looking to improve. Thanks, again! Enjoy your vehicle! Sincerely, Land Rover Mission Viejo


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  • Great Service, clean facilities

    Great service. Friendly staff. Great deal. Stress free process.

    Dealer Response

    Hi Lynn! We're so happy we were able to help you out! We'll be here for all your servicing needs! Sincerely, Land Rover Mission Viejo


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    Great service. Friendly staff. Great deal. Stress free process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lynn! We're so happy we were able to help you out! We'll be here for all your servicing needs! Sincerely, Land Rover Mission Viejo


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  • Great!

    Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!

    Dealer Response

    Ziyan, we are so happy to read such a great review! Thanks for sharing your experience with us! Sincerely, Land Rover Mission Viejo


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    Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ziyan, we are so happy to read such a great review! Thanks for sharing your experience with us! Sincerely, Land Rover Mission Viejo


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  • Overall Good

    Overall good. Work was done in timely manner and vehicle seemed to be respected. Was tried to up sell on a service that was done at that dealer le...

    Dealer Response

    Thanks for the comment, William! We strive to provide the absolute best for our customers so we're glad to hear you're satisfied with our services...


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    Overall good. Work was done in timely manner and vehicle seemed to be respected. Was tried to up sell on a service that was done at that dealer less than a year ago. Maybe didn't know history. A little costly for an routine service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the comment, William! We strive to provide the absolute best for our customers so we're glad to hear you're satisfied with our services! Sincerely, Land Rover Mission Viejo


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  • Thomas "Chic" Ferrara

    A very pleasant experience. A great product, knowledgeable sales personell Reasonable pricing, fair trade in allowance. Very accommodating in reso...

    Dealer Response

    Glad you received superb customer service, Thomas! Thanks for your comments, it really makes our team happy to hear! Sincerely, Land Rover Mission...


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    A very pleasant experience. A great product, knowledgeable sales personell Reasonable pricing, fair trade in allowance. Very accommodating in resolving issues.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad you received superb customer service, Thomas! Thanks for your comments, it really makes our team happy to hear! Sincerely, Land Rover Mission Viejo


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  • Jaguar Service

    Pleasant and easy which is how it should be and not always is at some dealerships

    Dealer Response

    Walker, delivering great service is what we pride ourselves in! Thanks for sharing! Sincerely, Land Rover Mission Viejo


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    Pleasant and easy which is how it should be and not always is at some dealerships

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Walker, delivering great service is what we pride ourselves in! Thanks for sharing! Sincerely, Land Rover Mission Viejo


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  • Excellent Experience at Land Rover Mission Viejo

    Ronnie Sealy is the best! I had the most positive experience buying my Discovery Sport here all because of Ronnie's help and effort in getting me ...

    Dealer Response

    Thanks for the awesome feedback, Samantha! We're glad to know Ronnie made your first car buying experience a great one. We'll be sure to share thi...


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    Ronnie Sealy is the best! I had the most positive experience buying my Discovery Sport here all because of Ronnie's help and effort in getting me the deal I wanted. He is highly knowledgeable about Land Rovers and made my first car buying experience awesome. Thanks Ronnie!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the awesome feedback, Samantha! We're glad to know Ronnie made your first car buying experience a great one. We'll be sure to share this with him. Enjoy your new Discovery Sport! Sincerely, Land Rover Mission Viejo


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  • Mission Viejo Jag Top Notch

    Great experience . Great service. Great overall process. Willing to work with cudtomer

    Dealer Response

    Thank you for sharing your feedback with us, we appreciate it!


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    Great experience . Great service. Great overall process. Willing to work with cudtomer

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback with us, we appreciate it!


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  • Customer Service

    Customer service has been going downhill for years. San Diego and Newport Beach staff are far superior. Made it seem like an inconvenience to them...

    Dealer Response

    Hi there, We apologize for the negative experience you had with us, as it certainly isn't reflective of our service standards. We would love the ...


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    Customer service has been going downhill for years. San Diego and Newport Beach staff are far superior. Made it seem like an inconvenience to them that my car needed repair (it's 6 months old).

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, We apologize for the negative experience you had with us, as it certainly isn't reflective of our service standards. We would love the opportunity to speak with you in depth regarding the details of your dissatisfaction and how we can work to correct the concerns you have. Please feel free to contact us at marketing@hornburg.com at your earliest convenience. Sincerely, Jaguar Land Rover Mission Viejo


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