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Reviews

Average Ratings

4.7
99 lifetime reviews.
  • Great car buying experience. Wonderful folks.

    I was shopping for a new F150 (I've owned several). I had very specific options I wanted. Within 45 minutes, I had driven one with my options and ...

    Dealer Response

    Danny-Thank you for the pleasure of your business and taking time to share your experience. Our GOAL is to make the experience simple and easy. We...


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    I was shopping for a new F150 (I've owned several). I had very specific options I wanted. Within 45 minutes, I had driven one with my options and a good price in writing. Came back the next day and asked if they had one in a different color and within minutes, I was driving one. One hour later, I was done the deal. Everyone I met treated me efficiently and professionally. They kept me informed every step of the way. I felt like family when I left in my new truck. If you're looking for new Ford, ask for Carl or Chris, let Archie get you a deal and if you need financing, see Todd. Great folks, great buying experience! And no I don't work there. Never met them until I walked in the door!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Danny-Thank you for the pleasure of your business and taking time to share your experience. Our GOAL is to make the experience simple and easy. We look forward to continuing your positive experience in our service department when it's time. We'll see you 'down the road'!


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  • Transmission Issue

    After having my car for a year this was my first time receiving service from them and they was very helpful, understanding, & quick on their feet.


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    After having my car for a year this was my first time receiving service from them and they was very helpful, understanding, & quick on their feet.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Recall Service to replace door latches

    The service was excellent, the facilities clean and the staff very helpful.


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    The service was excellent, the facilities clean and the staff very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Feedback

    My truck was ready when they said it would be. The whole process was great.


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    My truck was ready when they said it would be. The whole process was great.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service!

    Bill (William Richardson) was awesome! Definitely recommend reaching out to him f you have any problems with your vehicle!


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    Bill (William Richardson) was awesome! Definitely recommend reaching out to him f you have any problems with your vehicle!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Horrible Customer service

    The experience was horrible. The sales person was fine. However, finance managers and sales managers were absolutely awful! I can't believe they t...


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    The experience was horrible. The sales person was fine. However, finance managers and sales managers were absolutely awful! I can't believe they treated me the way they did. And the crazy thing is I purchased 2 vehicles from them. I should have left and never came back!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very helpful A+++

    I don't know what I would have done if it wasn't for Michael. I bought a car from a different dealer and 4 days later the compressor to the air wa...


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    I don't know what I would have done if it wasn't for Michael. I bought a car from a different dealer and 4 days later the compressor to the air wasn't working. The dealership I bought it from was not willing to fix the expensive compressor which should have been working at the time of purchase. Michael worked with me and found out it was under warranty and fixed it within 1 business day. I will never go back to another dealership! Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Edge Axle

    The car was ready when told - at the present seems to be working fine


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    The car was ready when told - at the present seems to be working fine

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Autonation on Mt. Mariah in Memphis, TN

    I went to Ford December 20 for my regular oil change and regular maintenance check up... Everything was good and the green until I went for my 100...


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    I went to Ford December 20 for my regular oil change and regular maintenance check up... Everything was good and the green until I went for my 100xxx miles service on March 13.... The told me my brakes were in the red and my rotors were in very bad shape, that I needed to purchase new ones because they couldn't put them on the machine and fix my rotors. My bill went from 399 plus tax to over a 1000. I don't understand how my brakes went from green to Red in a few months and my rotors were so bad and they didn't see any signs of wear and tear in December. I honestly think when we pay our money for the works oil change they don't check anything. Because if so they would've to me your brakes and rotors are wearing down. I will never go back to this dealership for my service and repairs.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Ford Fusion

    I took my Ford Fusion to AutoNation Ford because the service engine soon light came on prior to my first maintenance check. The Service Departmen...


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    I took my Ford Fusion to AutoNation Ford because the service engine soon light came on prior to my first maintenance check. The Service Department repaired the vehicle and performed the oil change/maintenance in one visit.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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