Reviews
One thing I 'll admit is that they have a lot of people
One thing I 'll admit is that they have a lot of people coming to them for repairs,and time can get extensive. But they get the job done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
They are professional, helpful explaining work to be
They are professional, helpful explaining work to be done, timely, efficient and reasonable in pricing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good service
Clean location, easy access from anywhere in town, good service and informative staff.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Taylor Foster my service advisor went over and beyond.
Taylor Foster my service advisor went over and beyond. I had a very subtle problem with my Expedition. She hung in there with me to get a diagnosis for my problem.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Alan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I went to ford for work done on my car and they did an
I went to ford for work done on my car and they did an excellent job. They kept me in the loop and let me know when it was completed. Very friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service
It was awesome. They took time to explain what was wrong with my car. Then they helped me find my existing warranty. They were very helpful and courteous. I'm always going to take my cars to Auto Nation Ford! Great Service ?
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
They did not test drive my car to determine the source of
They did not test drive my car to determine the source of the noise complaint. A part was changed that did not solve my noise complaint. When I picked up my car, the dealership caused another mechanical issue. I was told that they are not sure how to repair the problem, but could ONLY guess.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Learaya, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1259 to discuss what we can do to help.
Very professional, courteous, and friendly.
Very professional, courteous, and friendly. We had an emergency on our AL to WA trip. Heather squeezed us in and took great care of the vehicle and had us back on the road in a couple of hours.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lariat, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Memphis. Feel free to stop by if you ever need any more help.
Jenny Yaeger
Every time I come for oil changes or service work, I get great service and they always are upfront with the repairs and what needs and what should be done. Taylor is very sweet and great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Best dealership in town!
Best dealership in town! They even treat me like close family which is the best feeling! Amazing deals!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team. Feel free to stop by if you ever need any more help.