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AutoNation Ford Wolfchase

(1,706 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,706 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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It was a pleasure to have Jacob & Tom assisting me.

It was a pleasure to have Jacob & Tom assisting me. They were very patient even though sometimes i wasn't, they always remined calm, patient & Professional. They offered 5 ***** customer service. Thanks for the opportunity to share my experience. Thanks, Tom & Jacob!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE.

AWESOME, AWESOME SERVICE, TOP TO BOTTOM SERVICE. Could not have asked for a better experience!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Long term service user of this dealer and they are still

Long term service user of this dealer and they are still the best in Memphis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Managing a fleet of company vehicles for service can be

Managing a fleet of company vehicles for service can be very challenging. Every hour the fleet is out of service for maintenance costs our company $$. Quick turnaround on reg oil changes and tire rotation is a must and we certainly appreciate the quick turnaround on the latest service with Barbara Myers at AutoNation Ford Wolfchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Brought a used F150 had all the options I wanted and got

Brought a used F150 had all the options I wanted and got a very good deal.AutoNation was easy to deal with.I would recommend them to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Danny, thank you for your kind words and this wonderful review! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

Kenny Jones is the best, forget the rest!

Kenny Jones is the best, forget the rest! Kenny helped me sell my Toyota Corolla. I was a little nervous about how the transaction would take place but Mr. Jones put my mind at ease by treating me with dignity and respect. Ask for him by name, you won't regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are so happy to read such a great review about AutoNation Ford Wolfchase! We are always more than happy to assist you if anything else comes up. Take care!

This was the #1worst buying experience that I ever had

This was the #1worst buying experience that I ever had since 1992 we have brought 8 new vehicles since 1993it took 7 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi James, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

Jacob was very helpful & friendly He called me frequently

Jacob was very helpful & friendly He called me frequently for updates on my car and was sure to get me in a rental quickly when a loaner was not available. He made my awful situation, a bit easier with his great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Please let us know if there is anything else we can do for you; we are more than happy to help!

Ed Stacks and his entire crew went above and beyond to

Ed Stacks and his entire crew went above and beyond to get my truck fluids changed and system flushed. Awesome individuals

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

I have two Fords which I only take to AutoNation

I have two Fords which I only take to AutoNation Wolfchase for service and repairs. They always keep me informed during the process and their prices are competitive with other places I be used in the past.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Tommy, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!