Skip to main content

AutoNation Ford Jacksonville

(1,646 reviews)
Visit AutoNation Ford Jacksonville
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 12:00pm–6:00pm
New (888) 448-3190 (888) 448-3190
Used (866) 984-2303 (866) 984-2303
Service (877) 216-4946 (877) 216-4946

Inventory

See all 336 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since October 2010.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Jacksonville from DealerRater.

Want to share your experience with this dealership?

Write a review

Great sales experience and guest service.

Great sales experience and guest service. Will recommend purchasing from AutoNation. Great selection of new and used vehicles

Great sales experience and guest service.

Great sales experience and guest service. Will recommend purchasing from AutoNation. Great selection of new and used vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

AutoNation was really easy to work with - they made sure

AutoNation was really easy to work with - they made sure my needs were met and they took care of my truck well.

AutoNation was really easy to work with - they made sure

AutoNation was really easy to work with - they made sure my needs were met and they took care of my truck well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

I had a great experience at auto ford.

I had a great experience at auto ford. Great service, easy buying process. I would recommend it to anyone that?s looking to buy a car, truck, suv.

I had a great experience at auto ford.

I had a great experience at auto ford. Great service, easy buying process. I would recommend it to anyone that?s looking to buy a car, truck, suv.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are so happy to read such a great review about AutoNation Ford Jacksonville! Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

Salesperson was very knowledgeable on all the electronic

Salesperson was very knowledgeable on all the electronic features that the maverick has available. Very attentive!

Salesperson was very knowledgeable on all the electronic

Salesperson was very knowledgeable on all the electronic features that the maverick has available. Very attentive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

Rex, made my service very easy.

Rex, made my service very easy. Thanks to all who worked on my 2004 F150, it runs great again.

Rex, made my service very easy.

Rex, made my service very easy. Thanks to all who worked on my 2004 F150, it runs great again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

Show full review

It was fast and informative ,and I like my sells rep He

It was fast and informative ,and I like my sells rep He made it easy to make a decision. I will be going back to get another vehicle

It was fast and informative ,and I like my sells rep He

It was fast and informative ,and I like my sells rep He made it easy to make a decision. I will be going back to get another vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Terry, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Show full review

Great staff.

Great staff. Professional, friendly, and respectful of your time. This was my third vehicle and I will definitely be back again. I can't say enough about how great the staff is here.

Great staff.

Great staff. Professional, friendly, and respectful of your time. This was my third vehicle and I will definitely be back again. I can't say enough about how great the staff is here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Show full review

AutoNation Ford in Jacksonville has been the best

AutoNation Ford in Jacksonville has been the best dealership that I have dealt with their team was great. Their customer services off the chain. They got me exactly where I needed to be no hassle just all out a great experience.

AutoNation Ford in Jacksonville has been the best

AutoNation Ford in Jacksonville has been the best dealership that I have dealt with their team was great. Their customer services off the chain. They got me exactly where I needed to be no hassle just all out a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

First off, the car I purchased is used and 10 years old.

First off, the car I purchased is used and 10 years old. With any used car there is a possibility of having issues. Read to the end or you could get the wrong impression. Anyway, the first stop I made after leaving the dealership was about 5 miles away. After going into a store and returning to the car, it would not start. The starter would spin freely. Though it did finally start it only worked intermittently. The car had a 5 day return policy and a mileage limit & 90 day warranty whichever comes first. I took the car back for repairs. My salesman Jamzie helped me get a loaner car during the time my car was in the shop. One day after the repair, I had the same problem again. I took the car back to the AutoNation. At this time the car only had one day left on the return policy. I really wanted to keep the car but I wanted it fixed. The car had been in their shop for 3 of the 5 days that I owned it. I spoke with Jacob and we discussed my concerns with the 5 day return policy. He agreed to start the count once the car was back in my possession once repairs were complete. I've now had the car back for 5 days and haven't had any issues with the starter. The service team kept me informed on what was going on with the repairs. What they found and how they were addressing the repair. You defiantly need to ask questions. I don't think I would have gotten the extension on the return policy if I had not asked but I want to thank Jacob. I feel that Jacob did the right thing by allowing the extension. I also want to thank my Salesman Jamzie for helping me get this car and for the loaner while work was being completed.

First off, the car I purchased is used and 10 years old.

First off, the car I purchased is used and 10 years old. With any used car there is a possibility of having issues. Read to the end or you could get the wrong impression. Anyway, the first stop I made after leaving the dealership was about 5 miles away. After going into a store and returning to the car, it would not start. The starter would spin freely. Though it did finally start it only worked intermittently. The car had a 5 day return policy and a mileage limit & 90 day warranty whichever comes first. I took the car back for repairs. My salesman Jamzie helped me get a loaner car during the time my car was in the shop. One day after the repair, I had the same problem again. I took the car back to the AutoNation. At this time the car only had one day left on the return policy. I really wanted to keep the car but I wanted it fixed. The car had been in their shop for 3 of the 5 days that I owned it. I spoke with Jacob and we discussed my concerns with the 5 day return policy. He agreed to start the count once the car was back in my possession once repairs were complete. I've now had the car back for 5 days and haven't had any issues with the starter. The service team kept me informed on what was going on with the repairs. What they found and how they were addressing the repair. You defiantly need to ask questions. I don't think I would have gotten the extension on the return policy if I had not asked but I want to thank Jacob. I feel that Jacob did the right thing by allowing the extension. I also want to thank my Salesman Jamzie for helping me get this car and for the loaner while work was being completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Consumer response

Thank you. I love the car!

Show full review

Very pleasant and accommodating.

Very pleasant and accommodating. The dealership was very clean. The managers and sales persons were friendly. I was very happy with the price purchase of the car.

Very pleasant and accommodating.

Very pleasant and accommodating. The dealership was very clean. The managers and sales persons were friendly. I was very happy with the price purchase of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Jerry, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

Show full review
See all 1646 reviews