Reviews
service
good all around service. I will definitely be back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Making sure I am safe!
Brought my F-150 in for a sensor issue. Trenton and the tech were able to find a quickly fix the issue, but also found I had wheel hub needing replacement. They then checked all the wheels and found another needed replaced as well. They were able to work with me on the price and had everything done within 4 days. Great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Matt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
My sunglasses came missing was told they were gonna be
My sunglasses came missing was told they were gonna be replaced and haven’t heard from the dealer as of today
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Steven, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (904) 242-6499 to discuss what we can do to help.
Ford F450
Great experience Terry Leonard, salesman, did a great job
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ricky , we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Worked well with me to get car back quickly and in better
Worked well with me to get car back quickly and in better condition than how I dropped it off
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience!
Great experience! Kyle was very helpful and thorough explaining everything. Worked hard getting me a good deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Thayla, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
2019 Escape
Fantastic and friendly, best way to describe my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mark, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Outstanding dealership. Autonation Ford
I was looking for exact exterior color of Ford escape and Autonation Ford sales man Kyle Duteau in Jacksonville Florida Spent a lot of hours trying to help find exact color and accessories of the vehicle I wanted and did find it at another dealership. And pricing for I was wanting to pay in mind they went further on discount price I highly recommend contact this dealership and ask for Kyle Duteau.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jacqueline, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.
My visit this trip was for a recall that the friendly
My visit this trip was for a recall that the friendly service department took care of in a timely manner while I enjoyed the customer lounge. The only hitch was the strange(to me) coffee machine. But I learned how to use it quite well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Ford mustang MachE EV
5-star rating to AutoNation. I have best dealership experience in-terms of regular communication, transparency in providing information, accepting all the promotional offers from the company, and mainly not charging me the dealer fee for the high demand vehicle Ford Mustang Mach E EV. Kudos to the sales manager and the manager at the AutoNation Jacksonville. I was able to close the vehicle within hrs. of vehicle arrival at the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Santosh, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.