Reviews
Very pleasant and friendly personnel to work with.
Very pleasant and friendly personnel to work with. Very organized and the process was smooth and timely.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Great customer service, professional, got in and out
Great customer service, professional, got in and out without a hassle. Also, got assistance from a rep on a feature in my car. Longtime customer and have purchased many cars through this dealership and always satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
My experience from start to finish was excellent.
My experience from start to finish was excellent. In each interaction the staff were polite and interested in helping the customer. I highly recommend AutoNation Ford for any service on your car, you won't be disappointed !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!
My visit to Auto Nation was made pleasant in
My visit to Auto Nation was made pleasant in the comfortable lounge area while I waited for my truck to be serviced. Gary was very professional and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Stephanie and her team are the best.
Stephanie and her team are the best. They always provide excellent service every time I have my truck in for service. Have used Ford dealership since I bought truck in 1998 with excellent results.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Performed service timely, professionally, and as
Performed service timely, professionally, and as promised. Service rep was friendly, helpful and contacted me when ready.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very calm and easy environment, everyone was upfront and
Very calm and easy environment, everyone was upfront and I was treated with respect the entire visit
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Excellent maintenance department.
Excellent maintenance department. Really fast and thorough work! Would recommend this service department hands down!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Jacksonville and we hope to be of service again in the future.
Recall update
Ford recall brought me in the service department. The work took about the time I was quoted. The only delay came because I was sent a text and wasn't spoken to in the lounge.
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Thank you for taking the time to share your feedback with us. We hope you have a great day!
Always on time and pleasant to deal with.
Always on time and pleasant to deal with. Always quick and efficient. Courtesy and polite
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Jacksonville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!