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AutoNation Honda West Knoxville

(2,942 reviews)
Visit AutoNation Honda West Knoxville
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (866) 984-5647 (866) 984-5647
Used (877) 305-7061 (877) 305-7061
Service (866) 893-9698 (866) 893-9698

Reviews

(2,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda West Knoxville from DealerRater.

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Extremely happy

Stephanie was my sales person she was pleasant and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dara, thank you for your kind review; we are happy to pass along your comments to Stephanie here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help!

Good service

Good and personable service and done in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jennifer, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

AutoNation Honda Service Dept.

We have two Honda Accords and our daughters have a Honda Pilot and Honda Odyssey between the two of them and all of our vehicles are serviced exclusively by AutoNation Honda. When it comes time to replace our Accords we will be starting at the AutoNation Honda Sales Department to begin the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Honda Ridgeline 10K Service

AutoNation Honda in Knoxville, Tennessee, continues to impress me with the quality of their services. I recently had 10K service performed on my 2019 Ridgeline while I waited. Not only was the work performed quickly and efficiently, but the complimentary coffee and newspaper were greatly appreciated. The price was very competitive with that of local independent shops and I had the assurance that only Honda quality parts and fluids were used.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jerry, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Very good service at AutoNation Honda - Knoxville

Another very good service experience at AutoNation Honda in Knoxville, TN. Service Writer, Charles, always does a great job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

Knoxville AutoNation Honda

Joe was my advisor and he was on top of everything, excellent service, very thorough. Very happy with service received and they also took the competitor's coupon on top of that. Will use them in future again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gina, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Honda West Knoxville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Felecia

Taylor was very friendly and helpful during my visit. The wait was short and my car was fixed without any hassle. Parkside Autonation is Great place to purchase or service your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Felecia, thank you for your kind review; we are happy to pass along your comments to Taylor here at AutoNation Honda West Knoxville! We hope you have a great day!

Warranty Service

They quickly scheduled appointment and performed repair service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brian, your comments keep us motivated and working hard for all our guests! If you have any further questions, please don't hesitate to reach out!

Service

Excellent all around. Jordan was great to work with. He was very pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Charlie, your comments keep us motivated and working hard for all our guests! If you have any further questions, please don't hesitate to reach out!

Battery replacement

Excellent quick service . The waiting area was clean and set up for social distancing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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