Reviews
Write a reviewSorry xxx excuse of a dealership
Been lied to threatened by management called always busy no return calls I wouldn't buy a goat from them a joke of a dealership. Negative on a rating we bought a 2019 Equinox drive out tag has expired was promised extra key not happening its been the worst experience every by a dealership....would NOT EVER buy from these people.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Ford Expedition
Great price and absolutely amazing service. Allen, Rob, and even the owner Mr. Jim went above and beyond to ensure that everything was taken care of and proper with the vehicle before we purchased it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing, easy process.
Easy, pain free process. Rob and Jim were very transparent, great professionals. Extremely glad with my decision! I left knowing everything I needed to know about the car, my finances, etc. Will always recommend this dealership from now forward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Willing to work with me
Good price on the vehicle I wanted. Friendly service. Easy paperwork. I drove from out of state to buy the vehicle and I would probably do it again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jackson Motor Company, Jackson, TN
We plan to purchase this vehicle on Monday. We have been shopping and researching the local options for a new car, which we hope will be our last for travelling. Jim Grant and Tina went above and beyond (especially on this 3-28-20) . They went above and beyond: answered every question, produced a CARFAX instantly and we will be back on Monday with a check. Their facility is above "top rate" as a place to do business. Also, we researched the vehicle in question and found the asking price to be totally in line. Danny Frost and Lisa Turner
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Shopping For A Used Car
I had a great experience at this dealership. This was the easiest car purchase I have ever made and I am happy I got to do it close to home. The team members work so hard to get you exactly what you need. I love this place and the people that work there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bertha
I received excellent customer service from start to finish. The team made every effort to get the vehicle I wanted. I highly recommend Jackson Motors to those searching for your next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truly blessed
Overall experience....a blessing! Honest with great attitudes from beginning to end. Each person had a part in my process and were all great. Submitted application in the morning, got a call with approval same morning, test drove and completed paperwork later afternoon. Was driving away with new vehicle within 30 minutes total! Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
super staff , great deal , great experience
Everyone was friendly and helpful. My credit was not exactly stellar yet I was treated respectfully. Got the car I wanted and a super great deal. The car is in perfect condition and is what I was looking for to a T. I will do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My search for my van is over!
I would definitely recommend buying a used vehicle from Jackson motor company! We drove 2 1/2 hours in the rain to test drive the Toyota sienna. We didn't get there until 15 minutes before closing time, but that did not matter to them. They stayed an hour and a half after hours so that we could bring home the van of our choice! Thank you very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase