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Reviews

Average Ratings

4.9
Average based on 389 reviews
  • 2nd Car Purchase

    Acura Duval has the most awesome team from Sales to Service. They're Service Team is the reason for our returning to buy our 2nd car.

    Dealer Response

    Thanks so much Dwane! We are honored that we earned your loyalty. Please let us know how we can help you in the future.


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    Acura Duval has the most awesome team from Sales to Service. They're Service Team is the reason for our returning to buy our 2nd car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much Dwane! We are honored that we earned your loyalty. Please let us know how we can help you in the future.


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  • 2014 TL Purchase

    Excellent overall customer buying experience! Full disclosure on vehicle history important part of process.


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    Excellent overall customer buying experience! Full disclosure on vehicle history important part of process.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • David McCudden

    I Loved Duval Acura so much that I bought a 22nd car from them


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    I Loved Duval Acura so much that I bought a 22nd car from them

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrific Service

    I really appreciate the professional service I received from all of the employees at Duval Acura. Especially Kevin, he is always so pleasant and t...

    Dealer Response

    That's what we like to hear. Thank you Linda!


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    I really appreciate the professional service I received from all of the employees at Duval Acura. Especially Kevin, he is always so pleasant and thorough in his explanations.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's what we like to hear. Thank you Linda!


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  • Service (A1) for my 2015 MDX

    Prompt, courteous, efficient service. Duval Acura is always my first choice for my servicing needs.

    Dealer Response

    We are so glad. We look forward to serving you again.


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    Prompt, courteous, efficient service. Duval Acura is always my first choice for my servicing needs.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad. We look forward to serving you again.


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  • Maintenance & Service is Always Great

    Kevin Agustin was patient and helpful to go over details and answer questions of work that needed to be done, would be checked and followed up on....

    Dealer Response

    We are so glad that you are happy with your service. We aim to please so please let us know how we may help you again. Take care and thank you for...


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    Kevin Agustin was patient and helpful to go over details and answer questions of work that needed to be done, would be checked and followed up on. Mechanics did a great job and found issue that I was not aware of, but definitely needed to be fixed. Service, professionalism, attitude was great. I always appreciate it. The loaner car was ready, and makes a big difference for the convenience as well.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad that you are happy with your service. We aim to please so please let us know how we may help you again. Take care and thank you for taking the time to submit this feedback.


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  • Acura service department

    Friendly, competent and great service appts. I have probably visited the dealership on 4 occasions. The facility itself is clean and inviting and ...

    Dealer Response

    Thank you!


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    Friendly, competent and great service appts. I have probably visited the dealership on 4 occasions. The facility itself is clean and inviting and the staff are polite and efficient. This is a five star in my opinion

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you!


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  • First time buying a car was a breeze

    I recently bought a Mercedes from Duval Acura the team was very helpful and proficient, it was worth the 2.5 hour drive.

    Dealer Response

    We are honored that you drove all the way here from Orlando to do business with us. Thank you and we hope you are loving your Mercedes!


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    I recently bought a Mercedes from Duval Acura the team was very helpful and proficient, it was worth the 2.5 hour drive.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are honored that you drove all the way here from Orlando to do business with us. Thank you and we hope you are loving your Mercedes!


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  • Servicing my car

    I have been a Duval Acura customer for 8 years. It is always a pleasure.

    Dealer Response

    It is always a pleasure to serve you. Thank you for your loyalty Robert. See you next time!


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    I have been a Duval Acura customer for 8 years. It is always a pleasure.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is always a pleasure to serve you. Thank you for your loyalty Robert. See you next time!


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  • Last minute trouble -

    Okay, Friday morning I finished work to find a decent amount of antifreeze under the car, checked things out under the hood, nothing majorly notic...

    Dealer Response

    Matt, we are glad that we could help you. Thanks for taking the time to provide this feedback.


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    Okay, Friday morning I finished work to find a decent amount of antifreeze under the car, checked things out under the hood, nothing majorly noticeable, started the car, and drove in the parking lot before heading on the main road, to find the temp gauge climbing. I knew I wasn't that far away from Duval Acura, and decided to try and make it down the road. I grabbed some water and filled the overflow tank - and made it to the dealer. I had no appointment, came in randomly in the morning, and was still met with no hesitation to provide support from the service staff. I was led to Arick who then listened to my experience, and got it quickly to the shop, he came out with the diagnosis, offered me a couple options to get the problem fixed, included a fair discount, and even provided a loaner car to me until the repair was complete. I had a great experience, felt well taken care of for my issues being last minute and the support of Arick to get the job completed as quick as he could. Thanks!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matt, we are glad that we could help you. Thanks for taking the time to provide this feedback.


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