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Reviews

Average Ratings

4.2
Average based on 28 reviews.
  • Mr wright

    The entire process went smoothly .everything about the vehicle was as projected, the salesman was quite helpful and knowledgeable about the vehicl...


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    The entire process went smoothly .everything about the vehicle was as projected, the salesman was quite helpful and knowledgeable about the vehicle. Will recommend this dealership to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Acura of Orange Park, a Female-Friendly Dealership

    As a woman, coming into a car dealership alone can be intimidating, but I have been treated with respect each time I've come to purchase a car fro...


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    As a woman, coming into a car dealership alone can be intimidating, but I have been treated with respect each time I've come to purchase a car from Acura of Orange Park. Today I'm purchasing my second car here, and both of my sales people, Sarah and Moe, were super helpful! Each time I've purchased a car from this dealership, I've been able to get the exact car I wanted at the price I was looking to pay. I highly recommend this dealership, and will definitely be back when it's time to buy again!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Excellent Service, As Usual

    I have been buying Acura vehicles from Acura of Orange Park since 2004; 3 TLs - '04, '08, '12 and an RDX - '13. All serviced by AoOP. Within the l...


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    I have been buying Acura vehicles from Acura of Orange Park since 2004; 3 TLs - '04, '08, '12 and an RDX - '13. All serviced by AoOP. Within the last month, the TL and the RDX were serviced. My advisor, Khalil Mercado, whom I always schedule with, was, as usual, very professional, knowledgeable, courteous and friendly. Great service department, great dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Oil change/ cleaning

    Just took my car in to get an oil change and cleaning! Everyone was SO helpful! As soon as I pulled in I had quick assistance. They took my car ri...


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    Just took my car in to get an oil change and cleaning! Everyone was SO helpful! As soon as I pulled in I had quick assistance. They took my car right away! I didn't have to wait long before my car was ready to go. They cleaned my car so thorough that it looked brand new! I will only take my car here from now on. So happy with the service! Highly recommended!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Our service experience

    The dealer is your first point of contact between the manufacturer and the consumer, and once you purchase the car your satisfaction largely depen...


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    The dealer is your first point of contact between the manufacturer and the consumer, and once you purchase the car your satisfaction largely depends on the service department. Our service adviser, Khalil Mercado is one of the best have known. We purchased a new TLX and it has had it's share of teething pains. While it seemed to us that Acura was not as responsive as I would like them to be with some issues, Khalil kept us in the loop and his professional and patient manner as well as his ability to make us feel like the most important customers in the dealership was exemplary. I would recommend him to anyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service center

    Loved the friendly atmosphere and they did an amazing job servicing my car. Will defiantly be back !!


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    Loved the friendly atmosphere and they did an amazing job servicing my car. Will defiantly be back !!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Recommended Service department!

    Was referred by a friend who gets their Acura serviced there. I did not realize they serviced other Makes than Acura, however they had a great cus...


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    Was referred by a friend who gets their Acura serviced there. I did not realize they serviced other Makes than Acura, however they had a great customer service and was in and out in no time. Would recommend to anyone who needs a service and repair done.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Buying was a Wonderful Experience

    Purchasing a vehicle has not been a pleasant experience in the past, nor one I look forward to. As of today, that has changed. Every person at Acu...


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    Purchasing a vehicle has not been a pleasant experience in the past, nor one I look forward to. As of today, that has changed. Every person at Acura of Orange Park acknowledged me and offered assistance. The delightful and extremely knowledgeable sales person, Taneshia Scott, was unfailingly pleasant and cooperative as she assisted me during the process of deciding on a vehicle. She explained everything about each vehicle without having to be asked. It was so refreshing to see a person with such a high degree of knowledge who also was courteous, patient and exhibited an attitude of sincere interest in helping me. Most importantly, throughout the process, Ms. Scott listened to what I was saying and found the perfect vehicle for me. The final deal was uncomplicated, simple and very fair. With her friendly and efficient processing of the final papers, Ms. Darianne Stubbs, the Finance Manager, established another positive experience. Purchasing my new Acura MDX today was actually fun. Congratulations to the management for employing such stellar people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding service every time!!!

    I have had my Acura MDX almost exclusively serviced at Acura of Orange Park for years. Casey, my service coordinator, goes above and beyond to ens...


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    I have had my Acura MDX almost exclusively serviced at Acura of Orange Park for years. Casey, my service coordinator, goes above and beyond to ensure that my car is always at its best, and that I have an amazing experience. He also makes sure I am up to date on any recalls and warranty extensions that effect my vehicle. My next car will be another Acura of Orange Park!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • A1 Service

    I had the B1 service completed on my 2014 MDX. They told me it would an hour, so I waited...it was an hour. The Service Dept. is very friendly, fr...


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    I had the B1 service completed on my 2014 MDX. They told me it would an hour, so I waited...it was an hour. The Service Dept. is very friendly, frequently letting you know the status.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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