Reviews
My family has always liked the service we receive from...
My family has always liked the service we receive from Keith Pierson thats why this is vehicle is #4 for us. Very kid friendly every time we are there - no matter if its 30 minutes or 4 hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Using the Costco Auto Buying Service, I was able to get...
Using the Costco Auto Buying Service, I was able to get an excellent deal at Keith Pierson. Jackie selected the perfect car for me. I have owned Corollas since 1999. She was also very helpful in getting me the additional features I purchased, and called me to follow-up with any questions I had about the "extras" as well as my owner satisfaction with the car I purchased. Buying the car was an easy process because there was the Costco prisce with no haggling. I am very pleased with the car buying experience I had at Keith Pierson, and when I need new car in a few years, I will most likely return there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill Snow was a great salesman. He took upwards of 5...
Bill Snow was a great salesman. He took upwards of 5 hours to work out a deal on a 2013 Tacoma. He as well as the manager were very patient with us while we spent hours negotiating a deal. Great Salesman and Great Person!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My name's Jazzy. My parents were looking to trade in...
My name's Jazzy. My parents were looking to trade in my dad's sentra for a new car for me and that would be my 20th birthday. They had met up with Jenna Crowley at Keith Pierson Toyota while I was working. I told them I was interested in the 2013 Rav 4. -SO NICE!- The next morning I went over to Toyota with them and they asked for Jenna again because she left an impression on them. She was excellent, not too pushy like at other dealerships, but not indifferent! Great sales associate, she gave us a lot of information on the car and got us a deal. I'm a proud owner of a black 2013 Rav 4 LE. Keith Pierson has exceptional customer service and interaction, and you can definitely leave more than satisfied. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience with Keith Pierson Toyota was very...
Our experience with Keith Pierson Toyota was very positive. We were looking for a vehicle that would hold tools and passengers and we had decided to limit ourselves to a few manufacturers (Toyota and Honda). We had pre-priced several vehicles online with USAA, so we had a ballpark idea of costs for the various models of vehicles we wanted to look at. Shortly after we pre-priced the Toyota Tacoma, Jeana called us and she learned from us about our needs and interests in the new vehicle. She was friendly and helpful on the telephone and we didn't feel pressured at all. When we visited the dealership, Jeana was busy with another customer, so Alex seamlessly took over to ensure we didn't have to wait. Alex was very helpful. We wanted to get our trade-in vehicle evaluated as we looked at new cars, and Alex arranged this and then came back to show us what the dealership had that met our needs. Almost immediately, he found the vehicle he thought best met our needs. When we saw it, my daughter took it for a test drive and we found it was exactly what we wanted. Then came some brief negotiation of cost for the new car and trade-in value of the old one. And off we went. It is clear the people who work at this dealership are happy and well trained, and they know how to treat customers well. We'll be coming back. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would like to thank Curtis brown and Anderson ...
I would like to thank Curtis brown and Anderson Tremdas for theire expertise and knowledge, help and consideration to our needs and preferences in car buying . Overall experience is very excellent . Everybody is very accomodating . I will recommend Keith Pierson Toyota to my friends and colleagues in the future for car buying . These employees are assets to the company . Keep up the good work and more power. Jose / Margie Castillo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I went to Kieth Piierson Toyota to replace my...
My wife and I went to Kieth Piierson Toyota to replace my 2004 Corolla,. We were introduced to sale associate,Jackie Saint-Pierre, who listened to my wants and needs. We test drove a RAV 4, a Prius and a new Corolla. She helped us walk through the pros and cons of each model and gave us plenty of time to make our choice. I have owned more than 16 cars and 2 motorcycles and Jackie is the first sales person i have dealt with that allow me to make the decision as to what I wanted or needed and not what the seller wanted me to buy. She is a keeper! She is knowledge, polite and concerned that the customer is satisfied. Her attritude and that of all the people at Kietrh Pierson Toyota illustrate is that the custumer is satisfied and it was a pleasant buying experience. I'LL go back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone I dealt with had a nice attitude and infinite...
Everyone I dealt with had a nice attitude and infinite patience with my husband and me. Jackie was extremely helpful setting up the Bluetooth in the car for me. The finance manager (forgot her name) was a sweetie as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Keith Pierson Toyota treated me very well they assisted...
Keith Pierson Toyota treated me very well they assisted me in finding the right vehicle for me. The sales representative Jeana Tumbarello was courteous and very professional, she is a great asset to Keith Pierson Toyota of Jacksonville!! Thank you!! Randy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A truly exceptional experience - There was not one thing...
A truly exceptional experience - There was not one thing that Kennedy and Daniel couldn't do to make my purchase a delight. I will definitely return for my services and for any and all future purchases. A pleasure to also meet the owner and his wonderful administrative assistant. Yeah for Keith Pierson Toyota!!! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
