Reviews

Average Ratings

4.2
210 lifetime reviews. Includes reviews of Yonkers Auto Mall from DealerRater.com
  • A wonderful experience
    December 4, 2017

    I purchased my first car today cheyna helped me through it all. She was warm and understanding. She made me feel like she was in my side with eve...


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    I purchased my first car today cheyna helped me through it all. She was warm and understanding. She made me feel like she was in my side with every step, even calling the insurance company. Gina handled the financing. Everyone there was great to me all day. Cheyna really walked me through it all, she is a wonderful girl. I recommend it to all.

    Does recommend this dealer

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  • Awesome

    I've talked about purchasing a car for quite some time, but lacked confidence because I knew I didn't have a cosigner. The office encouraged me to...


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    I've talked about purchasing a car for quite some time, but lacked confidence because I knew I didn't have a cosigner. The office encouraged me to come in and they'll work it all out and they did! Anything H. was absolutely amazing! He was extremely kind to my family and I. Anothony answered all of the questions we had and helped me to relax because my nerves were through the roof! I'm proud to say that I have my car and he even worked out reasonable payments for my car insurance. I recommend Yonkers Auto Mall 1,000%. I'm so happy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • FLAT OUT LIARS!
    September 5, 2017

    I WAS INTRESTED IN A 2014 NISSIAN SENTRA AND CALLED THEM TO INQUIRE ABOUT THE CAR. THEY SAID IT WAS AVAILABLE. THEY SAID THEY WERE STARING AT THE ...


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    I WAS INTRESTED IN A 2014 NISSIAN SENTRA AND CALLED THEM TO INQUIRE ABOUT THE CAR. THEY SAID IT WAS AVAILABLE. THEY SAID THEY WERE STARING AT THE CAR AND IT WAS IN MINT CONDITION. I MADE AN APPOINTMENT TO SEE THE CAR AS I WAS COMING FROM A FAR DISTANCE ABOUT AN HOUR AND HALF DRIVE WITH MY KIDS. WHEN I GET THERE, I ASK FOR THE CAR AND IT WAS NEVER THERE TO BEGIN WITH. THEY PUT A VEHICLE ON THE WEBSITE THAT THEY DIDN'T HAVE WITH A DECENT PRICE TO SELL YOU OTHER VEHICLES THEY HAVE ON THEIR LOT, THAT ARE MUCH MORE EXPENSIVE. IT A SWITCH AND BAIT TYPE OF SCAM. THEY HAVE SHADY BUSINESS PRACTICE AND WOULD NOT RECOMMEND THIS PLACE TO BE AN OPTION TO PURCHASE A CAR. DISHONEST AND SHADY. i LEFT TO DRIVE AND HOUR AND HALF BACK HOME WITH MY KIDS WITH AND NEVER GOT TO SEE THE CAR THEY POSTED. THEY GAVE ME THE RUN AROUND WHILE I WAS THERE ACTING LIKE THEY WERE LOOKING FOR IT. i TOLD THEM I CALLED AND SPOKE TO JENNIFER AND SHE WAS IN THE OFFICE AND DID NOT GET OFF THE PHONE THE WHOLE TIME I WAS THERE BECAUSE SHE DID NOT WANT TO DEAL WITH THE SITUATION OF LYING TO ME. UNPROFESSIONAL!! ALSO HAD FRIENDS WHO PURCHASED FROM HERE UNKNOWINGLY AND THEY'VE ADDED $1,800 ON TOP OF HER FINANCED VEHICLE. DID NOT TAKE TIME TO EXPLAIN JUST RUSHED HER TO SIGN.

    Does not recommend this dealer

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  • Great experience
    August 3, 2017

    Did not feel like i was being taken advantage of Eric the salesman was honest and Friendly best experience buying a car I have ever had I highly r...


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    Did not feel like i was being taken advantage of Eric the salesman was honest and Friendly best experience buying a car I have ever had I highly recommend yonkers auto mall.

    Does recommend this dealer

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  • Miracles on Central Ave!

    I received an advertisement from Capital One. Looked online and filled out questionnaire. Jennifer was first to reach out and I explained my situa...


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    I received an advertisement from Capital One. Looked online and filled out questionnaire. Jennifer was first to reach out and I explained my situation. She said come on in. Couple days later,Anthony called and stated the same thing. Stated if I didn't like the numbers, I can leave. Went in, they gave me more for my trade. Anthony and Gina made my wish come true with payments I can afford. They didn't waste my time. Put me in the truck that I wanted ! Definitely will recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best peace of mind car buying experience ever.
    November 22, 2016

    I recently purchased a vehicle from Yonkers Auto Mall. I was first skeptical about coming to this place from reading all the bad reviews about thi...

    Yonkers Auto Mall

    Congratulations on your recent purchase! We personally want to thank you for taking the time to leave us a positive review! Our team does their be...


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    I recently purchased a vehicle from Yonkers Auto Mall. I was first skeptical about coming to this place from reading all the bad reviews about this place. I learned about it from the Capital One Event letters. I felt that most of the complaints and reviews were just more of classic human error. My first visit I met with Eric, he was very nice and helpful despite the dreaded 2 minutes before closing blues. I then returned the next day with the with my paystubs and Eric continued to help me with my car buying experience. Unfortunately I did not have the proper requirements for Capital One but Eric and Gina Did everything humanely possible to help me get into the car I eagerly wanted. As I waited Eric made sure I was comfortable and kept me informed of everything that was going on with my process from beginning to end. I did not have to ask for the car fax. Eric showed it to me and explained each and every detail that was reported on the car fax. Afterwards he explained clearly and as simple as possible. No fancy words or rushing me through all the paper work step by step to what I was signing and being charged for. Afterwards I went into a room to speak to, Gina Grossman, the finance manager. She had me sign my name over 20 times and simple and clear as well as to what I was agreeing to and signing my name for. She was very nice and pleasant. I was so happy with my experience I asked her where do I go to write a review. That's when I spoke with Chad who was also too a very great and pleasant guy as well. I left and still feel happy and comfortable with my car buying experience here. The team at this location will help you in everyway possible. I will strongly recommend and I have been telling all of my friends to come buy your next car here. Great service and a great selection of cars to choose from.

    Does recommend this dealer
    Yonkers Auto Mall

    Congratulations on your recent purchase! We personally want to thank you for taking the time to leave us a positive review! Our team does their best job to be honest, friendly, and genuine! We are so glad to see that we were able to share this experience with you! Furthermore, we would like to thank you for your recommendations! Yonkers Automall (888) 889-4238


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  • The best car shopping experience ever

    The service was impeccable and Anthony H is proficient, professional, and diligent. Buying a car at this establishment is hassle free, and everyo...

    Dealer Response

    Thank you for taking the time and leaving us a positive review. Our team does a wonderful job at making sure all of the customer's needs are met. ...


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    The service was impeccable and Anthony H is proficient, professional, and diligent. Buying a car at this establishment is hassle free, and everyone is upfront and no gimmicks. I would encourage others to purchase a car from NY Best YONKERS AUTO MALL one of the best car experiences I have had .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time and leaving us a positive review. Our team does a wonderful job at making sure all of the customer's needs are met. If you have any other questions or comments, please let us know how we could help!Yonkers Automall (888) 889-4238


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  • Excited First Time Buyer!
    March 19, 2016

    I got my dream car with the help of Sal and Gina!! Got me, what I considered to be a great deal with affordable insurance too!! Will definitely re...

    Yonkers Auto Mall

    Thank you for the review! We're proud to hear you ended up with the car of your dreams! Give us a ring if you need anything else. Yonkers Automall


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    I got my dream car with the help of Sal and Gina!! Got me, what I considered to be a great deal with affordable insurance too!! Will definitely recommend my friends to stop by and see them if they are in need of a vehicle!!

    Does recommend this dealer
    Yonkers Auto Mall

    Thank you for the review! We're proud to hear you ended up with the car of your dreams! Give us a ring if you need anything else. Yonkers Automall


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  • ABOVE AND BEYOND!! FIRST TIMER TREATED LIKE BIRTHDAY BWOY!!
    March 10, 2016

    SAL AND GINA HANDS DOWN ARE THE BEST! EVEN WITHOUT A+ CREDIT THEY WORKED WITH ME...THEY WILL WORK WITH YOU! JUST WHEN THINGS GOT TOUGH, I RECEIVED...

    Yonkers Auto Mall

    Thank you for the wonderful review! We're glad to hear we were able to get you into a better situation, and we hope to continue to work with you i...


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    SAL AND GINA HANDS DOWN ARE THE BEST! EVEN WITHOUT A+ CREDIT THEY WORKED WITH ME...THEY WILL WORK WITH YOU! JUST WHEN THINGS GOT TOUGH, I RECEIVED A EVEN BETTER DEAL AND A KNOCKOUT COMBO INSURANCE PLAN THAT YOU JUST CAN'T BEAT! MY EXPERIENCE HERE AT YONKERS AUTO MALL WAS SURPRISING SMOOTH AND THEY MADE YOU FEEL LIKE FAMILY...DID I TELL YOU I'M A FIRST TIME BUYER?! JUST AMAZING, GREAT FOLKS THAT WILL TAKE CARE OF YOU AND FEEL LIKE YOUR HOME. GIVE THEM A TRY!! HIGHLY RECOMMENDED!!

    Does recommend this dealer
    Yonkers Auto Mall

    Thank you for the wonderful review! We're glad to hear we were able to get you into a better situation, and we hope to continue to work with you into the future. Yonkers Automall


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  • Great service

    My sales representative Anthony was professional, knowledgeable and had a great attitude. He was patient and after I chose a vehicle and took it f...

    Dealer Response

    Thank you for the positive feedback Pat! Glad we were able to find the perfect car for your needs! Please give us a call if you have any questions.


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    My sales representative Anthony was professional, knowledgeable and had a great attitude. He was patient and after I chose a vehicle and took it for a drive, the purchasing process was quick and painless.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the positive feedback Pat! Glad we were able to find the perfect car for your needs! Please give us a call if you have any questions.


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