Reviews

Average Ratings

4.5
571 lifetime reviews. Includes reviews of Courtesy Nissan of Tampa from DealerRater.com
  • Courtesy of Nissan made my dreams come true!

    First and foremost I would like to thank you for making my dreams come true courtesy nissan of tampa!!! Secondly the salesman that made that dream...

    Dealer Response

    Thank you for your positive review of Courtesy Nissan of Tampa. Edward was informative and made the buying process a flawless one. We are so happy...


    Show Full Review

    First and foremost I would like to thank you for making my dreams come true courtesy nissan of tampa!!! Secondly the salesman that made that dream possible Edward Carrasquillo was a very honest, informative, and delivered the best service I've ever experienced at a car dealership. The buying process which I had the most concern about turned out to be flawless, Aaron in finance was really helpful with any questions or concerns I had as well. Overall the dealership's teamwork made my dream achievable. Thanks You Guys!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review of Courtesy Nissan of Tampa. Edward was informative and made the buying process a flawless one. We are so happy to help make your dreams come true. Thank you for your business and we look forward to working with you again in the future. Brendan O'Brien, General Manager, 813-703-1273


    Hide Full Review
  • More than a salesman..
    October 6, 2017

    Mr. Phillips was more than just a salesman. He made me feel very comfortable as this was my first time buying a new car. He was straight forward...

    Courtesy Nissan

    Thank you for your positive review of Courtesy Nissan of Tampa. I am very pleased to hear that Terry made you feel comfortable and Karim was a gre...


    Show Full Review

    Mr. Phillips was more than just a salesman. He made me feel very comfortable as this was my first time buying a new car. He was straight forward and honest. Made the whole process as smooth as possible. I would highly recommend him to anyone looking into buying a car. And Karim (the finance manager) was a great help also! Not saying anything bad about any other salesman???s, but ask for these guys if possible! You will be pleased!

    Does recommend this dealer
    Courtesy Nissan

    Thank you for your positive review of Courtesy Nissan of Tampa. I am very pleased to hear that Terry made you feel comfortable and Karim was a great help. Thank you for your business and we look forward to working with you again in the future. Best Wishes, Brenda O'Brien, General Manager


    Hide Full Review
  • Best Car Dealership Experience I've Ever Had
    October 4, 2017

    After browsing around different dealerships, I knew what I wanted and I knew what was a reasonable price. So I went to Courtesy Nissan in Tampa. C...

    Courtesy Nissan

    I am glad you enjoyed your experience at Courtesy Nissan of Tampa. I am happy to hear that Joshua was helpful and transparent. Please let us know ...


    Show Full Review

    After browsing around different dealerships, I knew what I wanted and I knew what was a reasonable price. So I went to Courtesy Nissan in Tampa. Courtesy Nissan is a corporate dealership. Sales Rep Joshua Agbi was quick, extremely helpful, and flexible. They are very upfront and transparent. And I was in & out in only 2 hours with the keys in hand. Even more, I got exactly what I was looking for and an even better deal than what I thought I would remotely get for an even nicer version of the SUV than what Fuccillo Nissan was trying to sell me. Bottom Line: if you're in the Tampa Bay area and are looking for a Nissan, go to Courtesy Nissan (it's even worth the extra 30 minute drive)!

    Does recommend this dealer
    Courtesy Nissan

    I am glad you enjoyed your experience at Courtesy Nissan of Tampa. I am happy to hear that Joshua was helpful and transparent. Please let us know in the future what we can do to assist you further. Best Wishes, Brendan O'Brien, General Manager


    Hide Full Review
  • So disappointing - Terrible Customer Service
    September 24, 2017

    I brought in this past Thursday into the service dept for my car for its oil change, my advisor Jose was busy so Sam Velez did my paperwork, from ...

    Courtesy Nissan

    Thank you for your feedback. We regret to hear you feel this way about your experience and we are sorry that we did not meet your expectations and...


    Show Full Review

    I brought in this past Thursday into the service dept for my car for its oil change, my advisor Jose was busy so Sam Velez did my paperwork, from the moment I walked in, Sam was very rude, didn't even acknowledge me as I walked up to him nor did he say hello or good morning, guess its too much work to have manners and be nice. The whole time he was harsh and condescending, I tried to tell him that it was my first time in service and that my salesman Matt had mentioned adding some complementary oil changes, Sam cut me off mid sentence stating he didn't know what that was all about and that every person gets their first two oil changes for free, so so rude, he then had me sign a form (not telling me what i was even signing) and continue to talk to the girl in the desk next to him, he then said to have a seat in the waiting room and that Jose would be right with me, he never asked whether i wanted to wait for the car or leave, so i went and waited, it wasn't until i asked someone if i could just come back for the car that i knew i could. Such a terrible experience, he needs to be trained on proper customer service. Also I was under the impression that they wash your car complimentary? not sure if they did or didn't because the car looked exactly the same.

    Does not recommend this dealer
    Came in for service or repair
    Courtesy Nissan

    Thank you for your feedback. We regret to hear you feel this way about your experience and we are sorry that we did not meet your expectations and apologize for any miscommunication that occurred. Brendan O'Brien, General Manager, 813-703-1273


    Hide Full Review
  • Very safified with Redouane Taoufyq

    Redouane Taoufyq was excellent and very knowledgeable

    Dealer Response

    Thank you for your review of Courtesy Nissan of Tampa. I am very pleased to hear that our team was excellent. Thank you for your business and we ...


    Show Full Review

    Redouane Taoufyq was excellent and very knowledgeable

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review of Courtesy Nissan of Tampa. I am very pleased to hear that our team was excellent. Thank you for your business and we look forward to working with you again in the future.


    Hide Full Review
  • Expectations went above and beyond
    August 24, 2017

    Thank you Terry for the superb service you provided me today. You were very informative and upfront. You lowered my percentage rate and placed me ...

    Courtesy Nissan

    Thank you for your high praise of Courtesy Nissan of Tampa. I am happy to hear that Terry provided superb and informative service. Enjoy your new ...


    Show Full Review

    Thank you Terry for the superb service you provided me today. You were very informative and upfront. You lowered my percentage rate and placed me in a new midnight edition vehicle. I'm forever grateful to have worked with you!

    Does recommend this dealer
    Courtesy Nissan

    Thank you for your high praise of Courtesy Nissan of Tampa. I am happy to hear that Terry provided superb and informative service. Enjoy your new Midnight Edition vehicle! Please let us know how we may assist you in the future. Best Wishes, Brendan O'Brien, General Manager


    Hide Full Review
  • Five star Dealership and Salesman Terry Phillips
    August 23, 2017

    Terry Phillips is one of the most professional and knowledgeable salesperson i have every dealt with. My car buying experience with him was a tota...

    Courtesy Nissan

    Thank you for taking the time to share your experience with me and the rest of our team here at Courtesy Nissan of Tampa. Providing outstanding se...


    Show Full Review

    Terry Phillips is one of the most professional and knowledgeable salesperson i have every dealt with. My car buying experience with him was a total pleasure and he conduct himself with the utmost professionalism and courtesy that was second to none. I would recommend Terry to any individual or customer looking to buy or trade a vehicle. Terry Phillips's up to date knowledge and people ethics is truly the epitome of perfection. I Jack A. Russell would definitely come back a second time to purchase another vehicle at Courtesy Nissan!!!

    Does recommend this dealer
    Courtesy Nissan

    Thank you for taking the time to share your experience with me and the rest of our team here at Courtesy Nissan of Tampa. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear that Terry is professional and knowledgeable. Please don't hesitate to reach out if you have any questions or need anything else. Best Wishes, Brendan O'Brien, General Manager


    Hide Full Review
  • Accommdating to my needs
    August 17, 2017

    I went in to service my 2013 Altima recently and found the needed repairs extended my expectations. While working on next steps I met Terry Philli...

    Courtesy Nissan

    Thank you for your positive review of Courtesy Nissan of Tampa. I am very pleased to hear that Terry was a breath of fresh air and valued your tim...


    Show Full Review

    I went in to service my 2013 Altima recently and found the needed repairs extended my expectations. While working on next steps I met Terry Phillips. Mr. Phillips was a breath of fresh air for my situation. While managing my hectic work schedule, being down a car and managing a business family most of my business was able to be conducted over the phone/internet. When I walked in the dealership on Saturday afternoon (Yes a Saturday afternoon) my car and new agreement were waiting on me. This made my life so much easier. Everything was done on my time which should Terry and dealership valued my time. The process was no more than 30 minutes to sign and get my new keys. Terry handled this situation as if he were working to get things done for someone he had known for years. He is a great new acquaintance that I plan to keep in my back pocket for future needs.

    Does recommend this dealer
    Courtesy Nissan

    Thank you for your positive review of Courtesy Nissan of Tampa. I am very pleased to hear that Terry was a breath of fresh air and valued your time. Thank you for your business and we look forward to working with you again in the future. Best Wishes, Brendan O'Brien, General Manager


    Hide Full Review
  • Wonderful experience at Courtesy Nissan

    I had a great experience today at courtesy Nissan. I work with Terry Phillips who was a wonderful sales person he got my daughter into a car today...

    Dealer Response

    Trina, Thank you for your positive review of Courtesy Nissan of Tampa. I am very pleased to hear that Terry was wonderful and provided an excellen...


    Show Full Review

    I had a great experience today at courtesy Nissan. I work with Terry Phillips who was a wonderful sales person he got my daughter into a car today. I was able to buy me a car as well. The experience I had to day was excellent I did not have a long wait time I got in at about 5 o'clock and I was finance with me a 2017 Nissan alterman by 8 ...Thank You so much Terry P.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Trina, Thank you for your positive review of Courtesy Nissan of Tampa. I am very pleased to hear that Terry was wonderful and provided an excellent experience. Thank you for your business and we look forward to working with you again in the future. Best Wishes, Brendan O'Brien, General Manager


    Hide Full Review
  • Let me walk

    Let me walk over $800 difference in price. Yikes. This dealership must be doing really well. Other than the sale person (Brian) no one bother to s...

    Dealer Response

    David, Thank you for your feedback. I am disappointed to hear that you felt you had a negative experience. Courtesy Nissan is the number 1 Nissan...


    Show Full Review

    Let me walk over $800 difference in price. Yikes. This dealership must be doing really well. Other than the sale person (Brian) no one bother to see how they could earn my business. Brian didn't seem to care much either. I would recommend some more energy AND urgency. Thanks.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, Thank you for your feedback. I am disappointed to hear that you felt you had a negative experience. Courtesy Nissan is the number 1 Nissan dealer in Tampa Bay, the number 1 CPO Nissan dealer in the southeast and a three time winner of Nissan's prestigious Global Award. As such, we work hard to earn every guest's business. There are, however, some offers we cannot accept- usually when they are far below the fair market value of a vehicle. If you wish to discuss your deal or experience with me please feel free to call me anytime. Best wishes, Brendan O'Brien, General Manager, 813-703-1273


    Hide Full Review