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BMW of Raleigh

(3,188 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 16 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 349-2410 (888) 349-2410
Used (866) 727-7584 (866) 727-7584
Service (877) 238-6834 (877) 238-6834

Reviews

(3,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Raleigh from DealerRater.

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We’ve bought multiple BMWs from this dealership since

We’ve bought multiple BMWs from this dealership since 2001 and from Ales Olecky since 2015. We considered another manufacturer this time but stayed with Ales because we knew him and the quality of the dealership and its service department.

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  • Overall experience 5.0
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You won't find a more knowledgable BMW salesperson than

You won't find a more knowledgable BMW salesperson than Ales. He not only knows everything about the car, he is trustworthy, honest and made me feel very comfortable with my purchase. I didn't even see my car until the day I picked it up, that is how much I trusted his expertise. He is a true professional and i would recommend him to anyone wanting a BMW.

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Dealer response

Hi Susan, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

We recently purchased a new BMW X3 from BMW Raleigh, and

We recently purchased a new BMW X3 from BMW Raleigh, and our experience with Greg was outstanding from start to finish. Greg’s approach to selling was refreshingly genuine — no pressure, no gimmicks, just honest information and a sincere desire to help us find the right vehicle. He took the time to answer all our questions, explain the features in detail, and make sure we were completely comfortable with every step of the process. His professionalism, patience, and product knowledge made the entire experience smooth and enjoyable. Buying a car can sometimes feel overwhelming, but Greg made it effortless and even exciting. We absolutely love our new X3 and truly appreciate Greg for going above and beyond to make it happen. If you’re looking for someone who truly cares about your experience, ask for Greg at BMW Raleigh — you won’t be disappointed!

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Dealer response

Hi Whitney, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Ales Olecky is the best salesman I have dealt with in

Ales Olecky is the best salesman I have dealt with in over 35 years of purchasing new vehicles. Very knowledgeable, clear and quick with paperwork. Amazing wonderful experience.

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0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

I continue to be bowled over by the excellence in client

I continue to be bowled over by the excellence in client service at BMW of Raleigh. Their Sales staff aren’t just looking to “close the deal”, but provide valuable inputs and advice and MOST of all, are available to assist in the event of further queries or help as a part of after sales service. In particular, David Malette is a legend. On top of his excellent knowledge on the vehicles, he is very friendly, prompt in his communications and always makes sure that he finds a solution for you. I bought a brand new X6 from David / BMW of Raleigh in February 2025 and I needed to get a tire replaced after having driven over a nail. The Service department was backed up, but David still worked with me to help squeeze me into their schedule and was there to guide me throughout the process, even though he is a Salesperson and not a Service Advisor. He continues to go above and beyond and I couldn’t be more grateful for him. David and BMW of Raleigh have found a lifetime customer in me. I strongly recommend both David and BMW of Raleigh!

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Dealer response

Hi Vishal, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

We had, hands down, the best sales experience ever with

We had, hands down, the best sales experience ever with Ales Oleky at BMW on Capital in Raleigh. We have owned 4 BMWs previously and was considering a new make and model. In our assessment of vehicles BMW was our last stop. Ales is amazing. Let me say this again Ales IS amazing. He knows everything about all the models and their benefits. He listens to what you say you want and what you state as your budget. He is extremely patient and there was zero pressure to buy a car we didn't want nor fid he use the scare or pressure tactics that many sales people use. He should hold a Master Class because I have been buying cars for 40 years and in my opinion Ales' style and professionalism are exceptional. One day sales people will figure out that customers "will buy" if the product is good and the service during the sales cycle is comfortable and informative. When I trade or have a need for a second car I will look for Ales. Simply the best!

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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Ales closes a sale faster than anyone I've ever worked

Ales closes a sale faster than anyone I've ever worked with. Excellent product knowledge. Super interactions with the Leith GM helped get this deal done. Ales is friendly and professional. He knows the process and how to make things happen. I'd recommend Ales to anyone that wants personalized attention in a sale and individualized responsiveness.

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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Alex has been the best salesman I have bought from, a

Alex has been the best salesman I have bought from, a super knowledgeable BMW enthusiast. I look forward to buying my next BMW with Alex and will be recommending my family over his way.

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Dealer response

Hello Austin, we're happy you found our staff to be so supportive during your experience here at BMW of Raleigh. Thanks for the recommendation, and have an amazing day!

Ales Olecky provides an incredible level of service and

Ales Olecky provides an incredible level of service and professionalism at BMW of Raleigh. My wife and I have been working with Ales for 13 years since we moved to Raleigh. I've actually lost count of the number of cars we have purchased or leased with Ales. One of his key strengths is that he listens...he listens very carefully to what our needs and preferences are. He then takes what he has heard and creates options based on that. Ales has earned our enduring trust and loyalty with his professionalism, conscientiousness, and dedication. I'm not sure what we would have done without him all these years! We will be working with him for many years to come.

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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Raleigh. Please let us know if there is anything else we can do for you; we are more than happy to help!

I’ve known Ales for 9 years, and he has consistently gone

I’ve known Ales for 9 years, and he has consistently gone above and beyond in every interaction. He truly puts his customers’ happiness first above all else. Ales has been helping me purchase all of my BMWs over the years, and I’ve also recommended him to my friends — all of whom have had the same great experience. He is knowledgeable, trustworthy, and genuinely committed to creating a great buying experience. Highly recommend him to anyone looking for exceptional service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Raleigh. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!