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Reviews

Average Ratings

4.9
1195 lifetime reviews. Includes reviews of Leith BMW from DealerRater.com
  • 2014 BMW X3 28i

    My wife and I bought a new BMW X3 from Leith BMW in Raleigh. We were in the market for a small SUV and our final choices narrowed down to BMW X3 a...


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    My wife and I bought a new BMW X3 from Leith BMW in Raleigh. We were in the market for a small SUV and our final choices narrowed down to BMW X3 and Audi Q5. Both vehicles were very impressive and had a range of amenities; the pricing was also similar. Finally, we selected X3 for the sport/comfort/eco option, and the somewhat better interior design, finesse and comfort. We also thought that the navigation system was better in X3. Our sales consultant Barry Frucht at Leith BMW was a natural ally in our selection process. Barry has a very pleasing demeanor and he gave us a refreshingly stress-free and fulfilling car buying experience. Barry understands the potential customers very well; he certainly understood us. After giving us a couple of test drives on X3 and X1, he allowed us the space to arrive at our decision. Barry gave a ball park price, which I knew was near the so-called ‘true’ market price that could be assessed from several websites. With Barry, there were no annoying stage-managed visits to the sales manager and worse, the grand entry of a sales manager who would go on to explain how our lives would be changed, forever, by having a BMW in our porch. Instead, Barry politely sent us a few emails on different options we have. We took a few days off, assessed our options and went back to Barry, who was glad to work with us to close the deal. Having visited several dealerships, we think Barry Frucht at Leith BMW has a 21st century car sales model. Barry correctly assumed that – we know a few things about BMW, we know what we are looking for, we know there are awfully wonderful competing cars in the same price range, we use the internet, we know difference between the sticker price and the invoice, we can (and will) use the internet to find the ‘true’ market price, we know we can buy a car from another dealer/city or even through the internet, and so forth and so on. Most importantly, Barry understands that customers need space when making an important decision. Top marks to Barry!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Perfect buying experience.
    June 26, 2017

    I had a phenomenal buying experience at Leith BMW. Everybody there listened to the requirements I had for a vehicle and helped me find the perfect...


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    I had a phenomenal buying experience at Leith BMW. Everybody there listened to the requirements I had for a vehicle and helped me find the perfect one. Fortunately they had a new 2017 M3 on the lot that I could drive off with. The process of getting me in that vehicle involve Jake Britt (sales) and Colleen OLeary (finance). These two are amazing. I highly recommend specifically asking for both of them if working with Leith BMW in the future. Jake is a great fit for his role at Leith in sales. He isn't too pushy, but is obviously aware of what I'm looking for and makes recommendations. On top of that, he's there to help you as the customer and that is immediately clear. Colleen was legitimately one of the nicest people I've met in a while at a business when dealing with finance. She not only helped me with a smooth buying experience, but also taught me some things in the process. She's clearly a very experienced person and I highly recommend her for your leasing/financing needs.

    Does recommend this dealer

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  • professional, helpful
    June 25, 2017

    Kent was professional in his communications regarding our potential purchase of a new BMW. He listen to our needs and found the right car of us. H...


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    Kent was professional in his communications regarding our potential purchase of a new BMW. He listen to our needs and found the right car of us. His experience benefited our selection process. He was able to find the right "fit" for us. Very helpful.

    Does recommend this dealer

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  • Sales associate Barry Frucht
    June 24, 2017

    I just purchased a 2014 BMW 428i hardtop convertible from sales associate Barry Fruct. I decided to try a BMW after owning 20+ Toyotas and Lexus p...


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    I just purchased a 2014 BMW 428i hardtop convertible from sales associate Barry Fruct. I decided to try a BMW after owning 20+ Toyotas and Lexus products. I have never really enjoyed the car buying experience and have bought 4 via the Internet over the years. I decided to go into the dealership and deal direct this time and found sales associate, Barry Frucht. I found him to be knowledgeable, personable and most important to me, he wasn't a pushy sales person. He follows up after the sale and accessible by cell phone to answer those questions about the car you don't understand from teading the manuals. I recommend Barry to help you find the right car and the right deal. We looked at 4 different vehicles before deciding on the vehicle that fit my needs.

    Does recommend this dealer

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  • Sales Assoxiate Barry Frucht

    I have owned over 20+ Toyota and Lexus products over the years and decided to try a BMW for a change. I have bought cars over the Internet since I...


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    I have owned over 20+ Toyota and Lexus products over the years and decided to try a BMW for a change. I have bought cars over the Internet since I have never enjoyed the car buying experience. However, I decided to go into the dealership this time and met sales associate, Barry Frucht. I found him knowledgeable, extremely personable and most important, he was not a pushy sales guy. We looked at 4 different vehicles before deciding on a 2014 BMW 428i hardtop convertible. Barry has followed up after the sale and is easy to contact for questions that may come up about the car. I recommend Barry if you enjoy a more "layed back" experience of automobile shopping.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First time BMW Buyer: X3
    June 23, 2017

    Big shout out to Jake Britt and the Leith BMW team for all of their help with our family's first BMW purchase. They helped us find the perfect ca...


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    Big shout out to Jake Britt and the Leith BMW team for all of their help with our family's first BMW purchase. They helped us find the perfect car for our needs and the customer service and overall process was spot on! Additional thanks to Joel Kuvuna with the BMW Genius team for all of his time and effort. Couldn't recommend these guys any more highly! The X3 is spacious, efficient and has all of the bells and whistles we were looking for. Looking forward to being part of the BMW family for years to come!

    Does recommend this dealer

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  • Pure Professional

    I recently procured a 2017 BMW X5 35d from Leith BMW through Barry Frucht. I started the process in the beginning of March and finished it in the ...


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    I recently procured a 2017 BMW X5 35d from Leith BMW through Barry Frucht. I started the process in the beginning of March and finished it in the middle of June. What I mean by that, is Barry was patient through MY timeline, answered every question, offered to go through every option while I configured the vehicle exactly as I wanted it, periodically checked in while I shopped around, and was there when I finally decided to wrap the deal up. He's a consummate professional. If your criteria is thoroughness, knowledge, and helpfulness...go see Barry.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My first BMW experience!
    June 23, 2017

    I know John, from my previous job. He was always very friendly and easy to talk to. I mentioned to him once, that I would be buying a car soon and...


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    I know John, from my previous job. He was always very friendly and easy to talk to. I mentioned to him once, that I would be buying a car soon and had been interested in a BMW. He talked to me about the car and the maintanence of the vehichle. I just recently decided to purchase a 330i. I purposely looked for John by contacting a former coworker, from where I first met John. He told me where the dealership was located. When I walked in the door, I walked up to John and said, "I bet you don't know who I am?" He shook my hand and said, with a pleasant smile, "Of course I do!" The buying experience was great!

    Does recommend this dealer

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  • Get your BMW here!
    June 21, 2017

    This is by far the best dealer to purchase your dream vehicle. Kent is a great sales associate. He will never pressure you to make a purchase and ...


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    This is by far the best dealer to purchase your dream vehicle. Kent is a great sales associate. He will never pressure you to make a purchase and will offer helpful guidance. He will keep you informed during the build process and give you regular status updates.

    Does recommend this dealer

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  • Professional and Easy Deal on Beautiful M4
    June 21, 2017

    I purchased a beautiful BMW M4 from Leith BMW. I have to say the car sold itself and was something I had been thinking about for 6 months. The se...


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    I purchased a beautiful BMW M4 from Leith BMW. I have to say the car sold itself and was something I had been thinking about for 6 months. The service received made purchasing this car a true pleasure. Kent Beard gave me an exhilarating test drive and really showed me what the M4 was capable of. This was important as I had been looking at other cars in this class (C63S, 911). So my mind was made up; I was going to buy this car! Kent explained everything to me and worked with me to find all eligible discounts I qualified for. The negotiation was professional and I never felt uncomfortable. Kent explained everything for me and made sure he got me through the process in a timely manner. I really enjoy my new car and am glad I was provided such excellent service on this purchase.

    Does recommend this dealer

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